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This is all really unfortunate for t mobile customers. It makes me want to switch carriers just to avoid this hassle. It was EXTREMELY annoying last year to do IUP with t mobile.

We switched to Verizon (right before the new plans) for their unlimited from T-Mobile exactly for this reason (and better coverage in our area).

It's unfortunate that T-Mobile users can't order online and preorder without going into the store
 
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I am a T-Mobile customer who wants to enroll in the iPhone Upgrade Program / IUP and also pre order the phone. I know that we T-Mobile customers have to visit the Apple Store to enroll. However, I read that some people said a reservation in store is possible. Can anyone comment on that? Is it possible for me to make a reservation for a time on pre order day (today) or do I have to go in and just wait in line today to pre order?
 
So I reserved a TMO phone for pickup on Friday and I'm hoping they allow me to convert to AIUP.
 
So I reserved a TMO phone for pickup on Friday and I'm hoping they allow me to convert to AIUP.
So you pre ordered online with the "pay in full" and "pick up in store" options? Will appreciate it if you can let me know if your plan to convert to AIUP works out! TIA
 
So you pre ordered online with the "pay in full" and "pick up in store" options? Will appreciate it if you can let me know if your plan to convert to AIUP works out! TIA
Yep exactly, pre-ordered TMO iPhone 8 Plus at full price with in store pickup. Card hasn't been charged and I'm thinking it won't be charged till pickup. Will report back if this work. From what I've read it should work.
 
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I couldn't believe how EASY the IUP upgrade was. ONE CLICK! And its being delivered by mail on the 22nd.

I was back to sleep in less than 1 minute.
 
I couldn't believe how EASY the IUP upgrade was. ONE CLICK! And its being delivered by mail on the 22nd.

I was back to sleep in less than 1 minute.
Did you pre-register for the upgrade by getting the loan pre-approved for the new cycle? I'm currently on the IUP and want to preorder the X when it's ready. Wondering if it will be an easy order on that night.
 
I read that since the X was pushed back those on this program will be making two extra payment and therefore is entitled to a refund via citizen one Is that correct?
 
Im on Verizon, sorry i didnt mention that.

Yes, i assume the iphone X pre order will be the same. YOu get pre-approved a few days before, and then the night of, open the Apple Store app at 3:01 am or whatever, and you literally just hit "confirm order." You pick the model and color and everything with your pre-approval days before. Then everything is waiting for you to go, and it literally takes 5 seconds, no joke. It's a small advantage Apple gave IUP customers, but its a bit of an advantage nonetheless.
 
Im on Verizon, sorry i didnt mention that.

Yes, i assume the iphone X pre order will be the same. YOu get pre-approved a few days before, and then the night of, open the Apple Store app at 3:01 am or whatever, and you literally just hit "confirm order." You pick the model and color and everything with your pre-approval days before. Then everything is waiting for you to go, and it literally takes 5 seconds, no joke. It's a small advantage Apple gave IUP customers, but its a bit of an advantage nonetheless.

Thanks! I hope they do the same for the X.
 
Yep exactly, pre-ordered TMO iPhone 8 Plus at full price with in store pickup. Card hasn't been charged and I'm thinking it won't be charged till pickup. Will report back if this work. From what I've read it should work.
How did it go yesterday? Any problems on pickup when you paid full price online and asked to sign up for the AIUP?
 
This is all really unfortunate for t mobile customers. It makes me want to switch carriers just to avoid this hassle. It was EXTREMELY annoying last year to do IUP with t mobile.
You are correct. I did have terrible upgrade process experience when I was with T-Mobile in the past.
 
I had the same issue last year trying to do IUP with t-mobile. I ended up (finally) finding an ATT phone and somehow getting it to work on t-mobile. It was a mess. I think I'm going to ask Apple their advice on what to do this year but I think we might have the same issue.

Actually.....since i was joining the IUP for the first time maybe that was the main issue. Now that I'm already in it I have to come in no matter what to return the phone. So I should be able to reserve a spot to do the swap using IUP. Let's hope it works.

Edit: just chatted with Apple support and they say you cannot pre order online with T-mobile. They suggested calling customer service and they would be able to reserve a phone for you. Here we go again...
Let me know if it works calling them. I'm not enrolled in the IUP BTW.
 
So I'll have to wait to the 3rd to get the phone?

If you are trying to enroll in iUP then you could have done a pre order full price and then when picking up the phone tell then you wanted to enroll. They let me return the device and enroll with the same phone. At this point you could still do the same thing or try your luck on the 3rd at an apple store.
 
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If you are trying to enroll in iUP then you could have done a pre order full price and then when picking up the phone tell then you wanted to enroll. They let me return the device and enroll with the same phone. At this point you could still do the same thing or try your luck on the 3rd at an apple store.
Ok, thanks
 
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