Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Prediction: Highest Return Rate. Lowest Customer Satisfaction Rating for iPhone X

S

serialiphoneuser

macrumors regular
Original poster
Sep 21, 2016
215
397
This is my hypothesis. I have a feeling the iPhone X returns are going to be at an all time high, unprecedented levels unseen since the history of iPhone. I also think the iPhone X will have the lowest customer satisfaction rates of all time (assuming a rating is taken from all those who purchased and or returned the devices and not just those who plan to keep it). Apple will never directly admit to any of this.

For a wide variety of reasons, hear this out:
- Forced gestures to learn, and the removal of home button (driving away tech unsavvy and those who like the home button).
- Lots of Swiping and primarily swipe based controls
- Removal of Touch-ID (driving away a vast built-up fan-base)
- Intrusion of the unwanted Face-ID (driving away those who dislike Face-based recognition systems and/or bleeding-edge tech and/or concerned about long-term IR exposure health effects)
- Wierd Aspect Ratio
- No Landscape mode homescreen like iPhone Plus
- More prone to Lensflare
- Notch
- OLED Burn in
- OLED Off-Axis discoloration
- OLED Scrolling Lag / Ghosting / Long Pixel Response times
- OLED Flicker
- Unresponsive Touch Screen in the cold temperatures / outdoors
- High Cost of Entry $999

Think logically and objectively. This has to have an effect.
 
Last edited:
  • Like
Reactions: blackhawk526, ob81, brianjsw01 and 4 others
Best reviews for an iPhone in years.

Displaymate: ‘best phone display ever made’

DxO: ‘best stills camera ever put in a phone.’

Yeah it’s **** and everyone is going to return it.


DO NOT FEED THE TROLL
 
  • Like
Reactions: BvizioN and Nicky G
Have you used one? Most of these problems are not really problems. Plus, if these are problems for any given customer, they have a phone for them to buy that doesn't have that problem. The only way this phone was going to be a return problem was if the screen sucked or Face ID didn't work right. Neither of these are the case.
 
How dare you observe the sample that is MacRumors user base and speculate on something! I mean, the consequences of you being right (or even wrong) are so profound, I feel the need to post a reply to this thread and tell you how wrong you might be sometime in the future. The worst part is, neither you nor I will ever be able to prove it one way or another.
 
  • Like
Reactions: jimmy_uk
8+ user here.

I say we just take a deep breath, wait and see. It’s waaaay too early. Those with the X are pretty much only hardcore Apple fans at the moment. The average Joe doesn’t get up at night to preorder or wait in line. People may be rioting here at the moment, but we’re a tiny minority. A vocal one, but tiny. It’ll take months before we get an idea of the good, bad and ugly.
 
  • Like
Reactions: borntrouble
It sounds like the X has been an overwhelming success from early sales numbers. I think you are being a bit hyperbolic. Out of curiosity, have you even used one?
 
It is incredibly obvious from your “hypothesis” and your repeated attempts to turn non-issues into issues that you have:

1. Not actually used an X; and/or
2. Feel a compelling need to justify why you don’t have an X though no one else cares.

We get it. You think X is a complete flop. No one cares, let alone Apple or those of us enjoying our X. Gestures (which are quite intuitive for even the non-tech savvy) and all.
 
  • Like
Reactions: Nicky G
Cashmonee said:
It sounds like the X has been an overwhelming success from early sales numbers. I think you are being a bit hyperbolic. Out of curiosity, have you even used one?
Click to expand...

Why would he need to use one? He already knows that it’s terrible.
 
  • Like
Reactions: DiveKitty
My wife didn't want it after first day and complained about face ID. To be fair, she did set it up with plastic still wanting a case first. But too much different and she knows the price. Wouldn't redo face ID. Just wants her touch ID back.

I'm sure there will be plenty just like her..
 
  • Like
Reactions: blackhawk526
Cashmonee said:
It sounds like the X has been an overwhelming success from early sales numbers. I think you are being a bit hyperbolic. Out of curiosity, have you even used one?
Click to expand...

They said the sales were "very strong".. There are some very diehard Apple fans who purchase any iPhone they put out. And the IUP members just jump on upgrades as they are released. A vast quantity of Minimum number of sales is always a guarantee for Apple, enough to be considered "very strong" "off the charts"
 
With your accurate predictions like this, we all better pay closer attention to your threads.

"At this point in time, everyone has made their decision whether to purchase the iPhone X or not. It's entertaining seeing everyone think that the iPhone X is going to sell out in a few minutes or seconds.

The iPhone X is for a niche of a niche user base (a majority of people, even the most ardent fans of iPhone and Apple don't want it).
The preorders will be up at least 24 hours till the last model of iPhone X sells out. Don't sweat. If you're thinking of preordering it, you will have your chance, you don't have to be preorder it the very first second it goes live to be able to get one."

Give it up and enjoy whatever iPhone you use.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back