What info do they ask you when preordering an iPhone, or any other device, on the VZW site? I just tried to log in and was able to do so, and it says I'm eligible for my upgrade. I'm paying by credit card obviously. The problem is I'm on an account with another person but we're both listed as "account managers" on the account. So I was told the other day by customer service when I called in to change my plan that I was able to make decisions on the account as well. So I've done my homework and planned ahead for a smooth transaction. Does the transaction have to be done online or can I just call VZW's customer service line and tower that way at midnight Friday?