Pro 9.7 springboard crashes

Discussion in 'iPad' started by RJCP, Apr 7, 2016.

  1. RJCP macrumors 6502

    Joined:
    Jun 8, 2011
    #1
    hi guys,
    I've got a new iPad Pro 9.7 but since it arrived last week, I've had at least 4 random springboard crashes when it will go back to black screen with the apple logo and "reboot" by itself.

    Anyone else having this issue?
     
  2. richard371 macrumors 68000

    Joined:
    Feb 1, 2008
    #2
    Happened to me once today. If it where a full reboot or shutdown I'd be worried about hardware but a simple respring is just software. Hopefully it will be fixed in an update.
     
  3. Wackery macrumors 6502a

    Joined:
    Feb 1, 2015
  4. jamesrick80 macrumors 68020

    jamesrick80

    Joined:
    Sep 12, 2014
    #4
  5. rexboe macrumors regular

    rexboe

    Joined:
    Mar 19, 2012
    #5
    mine has done it a couple times also.
     
  6. joleel7 macrumors member

    Joined:
    Aug 19, 2008
    #6
    I had the same issue.. I restored the ipad pro and setup as new so far so good but I need to setup all the email and app again :-(
     
  7. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #7
    Not I.
     
  8. joleel7 macrumors member

    Joined:
    Aug 19, 2008
    #8
    Just crashed today.... So far once after setup as new.
     
  9. rexboe, Apr 16, 2016
    Last edited: Apr 16, 2016

    rexboe macrumors regular

    rexboe

    Joined:
    Mar 19, 2012
    #9
    Took mine back to apple after using online chat and they replaced it will see if that helps. So far no crashes but just got it last night.
     
  10. Simacca macrumors 6502a

    Simacca

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    Jul 31, 2008
    Location:
    UK, South East.
  11. rexboe macrumors regular

    rexboe

    Joined:
    Mar 19, 2012
    #11
    Got a replacement from apple after about 5 hours usage it had a crash. I think it is probably software hopefully an update will fix it.
     
  12. rexboe macrumors regular

    rexboe

    Joined:
    Mar 19, 2012
  13. Geordie bry macrumors member

    Geordie bry

    Joined:
    Jul 14, 2010
  14. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #14
    Set up mine as new when I got it on launch day and I've had 3 or 4 Springboard crashes, but none in the last week or so.
     
  15. seadragon Contributor

    Joined:
    Mar 10, 2009
    Location:
    Toronto, Canada
    #15
    I've had mine for just over 2 weeks and have not experienced this.
     
  16. rexboe macrumors regular

    rexboe

    Joined:
    Mar 19, 2012
  17. joleel7 macrumors member

    Joined:
    Aug 19, 2008
    #17
    Took mine into apple store had mine replaced today.. Restored from itune (backup after setup previous one as new) keep my finger crossed.
     
  18. LCPepper macrumors 6502

    LCPepper

    Joined:
    Aug 5, 2013
    Location:
    United Kingdom
    #18
    I just had one right now...

    Was in splitscreen with Safari and Notability (recording audio), and suddenly BOOM.

    * Apple Logo *

    * Enter passcode *

    I am pretty sure that this is the first time, that I can remember.

    We do have to remember that sometimes little hiccups do happen. Let's face it, some other operating systems with problems like this would fall completely, iOS just had a micro sleep and is back okay.
     
  19. Polmac macrumors newbie

    Joined:
    Apr 20, 2016
    #19
    It's back okay... but probably you lost the work you was doing. That's unacceptable for me in a device that is sold as a productive machine; I can't rely on a system where I lose my work once in a while.

    And that doesn't happen to me in much cheaper devices. I pay (a huge) extra for superb quality.
     
  20. stylinexpat macrumors 6502a

    Joined:
    Mar 6, 2009
    #20
    I set mine up as new as well. I think I had 1 crash as of now.
     
  21. LCPepper macrumors 6502

    LCPepper

    Joined:
    Aug 5, 2013
    Location:
    United Kingdom
    #21
    On this occasion I didn't loose anything...

    This is the first example I've really had of this on iOS and it didn't do much other than inconvenience me for 20 seconds.
    Yesterday however, my MacBook had El Cap completely pooped itself.

    Had a runaway distnoted process, that eventually fixed itself, then all of the sidebar items in finder disappeared, and nothing would save. I'd written a five page report and pages just refused to do anything with it... Ended up having to copy and paste it to email it to my iPad Pro (ironically).

    Eventually the MacBook just ground into a huge gridlock, I closed the lid and it just never woke up from sleep. Had to hard reset it, and that's when I did loose work.

    It's all relative, and I find that iOS and iDevices tend to be much more rock solid than Mac and OS X.

    Edit: spelling.
     
  22. bob24 macrumors 6502

    Joined:
    Sep 25, 2012
    Location:
    Dublin, Ireland
    #22
    Happened to me twice in 7 days.

    I'd say it's a bug which will be fixed and nothing to do with the RAM (though I would have indeed liked 4GB).

    When the iPad Air was released it kept crashing in the same way and people were blaming the RAM (me included), but after a few iOS iterations it stopped.
     
  23. marenta macrumors newbie

    Joined:
    Apr 12, 2016
  24. Traverse macrumors 604

    Traverse

    Joined:
    Mar 11, 2013
    Location:
    Here
    #24

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