problems. again.

[SPNarwhal]

so, i've gotten my logic board replaced twice now.
and they replaced it for the 2nd time about a month or so ago because my uMBP early 2009 17" kept freezing.

the first time, it was because the speakers kept going out and the USB ports wouldn't keep a steady connection.

ever since the last time they replaced the logic board, my computers has been going slow. or at least slowER.

i get the pinwheel more often now, and firefox used to take only .5 seconds to open into google, now it takes about 6 seconds to fully come up.

anyway, i didn't think that was a big enough deal to make a complaint about,
but the pinwheel sometimes comes up and stays there for a very long time.
but anyway, now i'm trying to view images and everything keeps disappearing,
including my desktop. and it says i have a "preview" open on the top bar, but nothing is open aside firefox when i four finger swipe downward. so i quit the preview i apparently have open, and it says i have a text/edit open, which i never even went to text/edit. i can't see anything, aside my wallpaper. even the image folder that i was in is gone. and then it all comes rushing back open, as if i just opened it all again. and sometimes it opens folders that i never even tried to open. and then i'm going through it again, bam, everything disappears again. it stuck last time, showing only my wallpaper, so i closed my macbook into sleepmode and opened it back up hoping that would help, but when i opened it back up the laptop never turned back on. it froze in sleep mode, the little flashing indicator light was stuck on and i had to force shut down and restart.

what is going on? this is a reasonable complaint, right?
i took a video of this all happening so i can prove it to apple if needed.
last time they couldn't find any defects in the code or whatever,
but since i had a video they went ahead and replaced the logic board.
would i need ANOTHER logic board replaced?
i mean, i was already disappointed about getting the pinwheel a lot and the speed decrease. which definitely didn't happen until they gave me this 3rd logic board, but this just pushes it over the line.

i already got it replaced twice, is this normal?
it's getting pretty frustrating.

 

[SPNarwhal]

has this happened to anyone here before?

 

[SPNarwhal]

does anyone know what might have caused this?
i don't feel like going to apple if this isn't a big issue.
it's not really right around the corner.

any suggestions?

 

[Ice Dragon]

I would keep taking it back until it is right or until you get a new machine.

 

[DoFoT9]

did you reinstall your OS on the hdd? or just continute to use the old OS? i would have reinstalled..

 

[bluskale]

sounds quite abnormal. you could try backing up and doing a completely clean install, as suggested above.

On the upside, if you have a series of major fixes done & it keeps breaking... eventually they'll just give you a new computer, or should. Look into "applecare lemon policy". You do have applecare, right?

 

[SPNarwhal]

yeah, i do.
and the last time i was there, the guy was like
"so, they replaced the whole unit for you?" (for a previous repair)
and i was like, no, only the logic board.

this would be the 4th logic board.

not that i'm out for a new macbook pro, only out for one that works properly.
and for the amount of money i shelled out for this, that doesn't seem like too much to ask for.

on top of that, i don't even use this laptop as a primary computer.
so it's not as if there's a lot of wear and tear. it just seems like every time i use it there's -something- wrong with it.
honestly, it spends 90% of the time either shut down or in sleep mode,
i only use it for recording and such. i use my PC most of the time.

i'm going to bring it in in about a month or so,
that way if a new model comes out soon, they might replace the unit with one of those. free upgrade.
that's not what i'm out for, but if it's a free bonus, why not?

 

[SPNarwhal]

so, i just found out the my battery indication light button doesn't work anymore.
the lights work, since when i plug a charger into it they light up. but i push the button to see how much battery i have and nothing happens. i tried restarting the computer too.

not that this is a big issue, but it's still a problem that shouldn't exist. and i did nothing to damage it physically myself. for the amount of money this laptop costs, there shouldn't be this kind of problem. i know this isn't a big deal, physically. but the whole principle of it is pretty disappointing. it's another something to throw onto the pile.

could this also be linked to the logic board?

 

[puckhead193]

i wouldn't wait, bring it as soon as you have a chance.

 

[fabian9]

so, i just found out the my battery indication light button doesn't work anymore.
the lights work, since when i plug a charger into it they light up. but i push the button to see how much battery i have and nothing happens. i tried restarting the computer too.

not that this is a big issue, but it's still a problem that shouldn't exist. and i did nothing to damage it physically myself. for the amount of money this laptop costs, there shouldn't be this kind of problem. not that this is a big deal, but it's something to throw onto the pile.

could this also be linked to the logic board?

Anything could be linked to the logic board, I think you should take it back and request a new one. Stay diplomatic though but make it very clear to them that for the amount of money you have paid you expect a fully working laptop.

Fabian