iPhone Problems with iGotYa and iCaughtU

Discussion in 'Jailbreaks and iOS Hacks' started by icebergx, Feb 13, 2013.

  1. icebergx macrumors regular

    Joined:
    May 27, 2012
    Location:
    Copenhagen, Denmark
    #1
    Hi all,

    I've tried both iGotYa and iCaughtU (not Pro) in the last day and I can't get either of them to work consistently. :confused:

    iCaughtU:
    I can't get any emails to be sent at all, neither for entering the passcode incorrectly, nor for trying to shut down the phone from the lock screen (although it does prevent the phone from shutting down)

    iGotYa:
    Emails are occasionally sent for but incorrect passcode entry or attempted shutdown, but really infrequently and there doesn't appear to be any pattern.

    1) Are there any conflicts with other Cydia apps that might be causing the problem?
    2) Has anyone encountered this problem, an if so, how did you manage to resolve it/them?


    Any help would be appreciated.

    Thanks.
     
  2. Arnezie macrumors 65816

    Arnezie

    Joined:
    Oct 10, 2011
    #2
    Same issue I got icaughtu to send the test but that's it.
     
  3. icebergx thread starter macrumors regular

    Joined:
    May 27, 2012
    Location:
    Copenhagen, Denmark
    #3
    Yeah, the test worked for me too... It seems to work for others, so I presume there is a conflict with one of the other apps I have installed... ANNOYING!!!
     
  4. Arnezie macrumors 65816

    Arnezie

    Joined:
    Oct 10, 2011
    #4
    I don't think it's a conflict I tried it with a fresh install of cydia and it still didn't work. After a restore and re-jailbreak. So I don't think that's the answer
     
  5. Ratatapa macrumors 6502a

    Joined:
    Apr 3, 2011
    #5
    Icaughtyou is working

    For sending the email, make sure you read

    It says you need to configure a gmail account


    Outgoing server smtp.gmail.com
    Username + email : email@gmail.com
    Password : email password

    It works #1 for me, ipad and iphone
     
  6. icebergx thread starter macrumors regular

    Joined:
    May 27, 2012
    Location:
    Copenhagen, Denmark
    #6
    I tried it firstly with my gmail, then my hotmail account... No luck.
    It doesn't make sense!

    Does iCaughtU have a support line/email contact?
    iGotYa doesn't respond at all, to emails or phone calls!
     
  7. Ratatapa macrumors 6502a

    Joined:
    Apr 3, 2011
    #7
    Dunno then working fine here

    Sometimes emails are slow to enter but that's not a big deal for me
     
  8. Arnezie macrumors 65816

    Arnezie

    Joined:
    Oct 10, 2011
    #8
    Yea we know how to read and understand basic instructions , it is not working for everyone
     
  9. Django Django macrumors newbie

    Joined:
    Jan 31, 2013
    #9
    It's working fine for me, I have ICaughtU Pro
     
  10. jj47 macrumors regular

    Joined:
    Aug 16, 2012
    #10
    IGotYa works instantly. I think it's the best one.
     
  11. Adutrumque macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #11
    Those have have either one, can you check and see if Location services enables automatically when you enter the wrong passcode or does it need to be activated prior to "accident"?
     
  12. icebergx thread starter macrumors regular

    Joined:
    May 27, 2012
    Location:
    Copenhagen, Denmark
    #12
    Totally randomly, iGotYa appears to have started working.
    Up until now, i'd only been testing the apps at my apartment but earlier, I popped out and tried it 6-7 times and it worked flawlessly every time.
    Could it have something to do with being on 3g vs wi-fi?

    I think it might also have to do with triangulating my position at home because, when I was out of the house, I received a couple of notifications from iGotYa, that related to errors I'd committed hours previously.

    In theory, the triangulation of the phone should be possible even when I'm on my home wifi right?

    Thanks.
     
  13. chap2627 macrumors newbie

    Joined:
    Feb 13, 2013
    #13
    Some ISPs will "helpfully" block outgoing SMTP connections to all servers but theirs. This is ostensibly to keep compromised computers from sending SPAM but also is great for ticking off people with enough gall not to use only their email servers. I don't know which SMTP port the app(s) use to connect to the Google SMTP server but you can set up your gmail account in Apple Mail on a computer using your wifi and try to send mail from there. If that doesn't work the ISP might be blocking those connections.
     
  14. brasskey, Feb 13, 2013
    Last edited: Feb 13, 2013

    brasskey macrumors regular

    Joined:
    Jul 21, 2008
    #14

    I'm having issues with iGotYa also (slow/infrequent times in sending emails, many times location is not given with emails - see attached photo, the safe mode is jacked up, etc.). I've been trying to contact them for over 2 weeks to help with these issues and most importantly the fact that Cydia is not recognizing the app as a previous purchase (my previous thread about this - http://tinyurl.com/cz545mp). I've emailed many times over a two week period. Their live chat doesn't work and when I call their phone number listed it always has a message saying to email (don't ever get to talk to an actual person). TERRIBLE customer service.



    [​IMG]
     
  15. icebergx thread starter macrumors regular

    Joined:
    May 27, 2012
    Location:
    Copenhagen, Denmark
    #15
    I had this issue the first 2 or 3 times I entered an incorrect passcode, but it seems to have resolved itself.
    Have you tried using the app outdoors, when it's not connected to wifi? It worked flawlessly for me yesterday, on 3g, but I tried once again yesterday nigh, on wifi, and nothing happened.

    Also, regarding the sending of emails, iGotYa isn't using my email account to sent the emails (I'm pretty sure) as I haven't entered any of my account info, other than where the "notification of loss" email should be sent. However, I believe iCaughtU does send emails from your account.
     
  16. Adutrumque macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #16
    Is location services turning itself on or do you have to have it enabled ?
     
  17. rak007 macrumors 6502a

    Joined:
    Oct 31, 2011
    #17
    I have iCaughtu pro and it does work fine but when i am inside or not connected to any wifi network, it gives location at "North Atlantic Ocean" which looks like a default location set by the developer if location is not found.
    Not sure how to get a proper location through cell tower triangulation.
     
  18. Jman13 macrumors 68000

    Joined:
    Aug 7, 2011
    Location:
    Columbus, OH
    #18
    I had problems initially with iCaughtU sending e-mails, but after the last update, all my e-mails sent, and now send perfectly every time.
     
  19. brasskey macrumors regular

    Joined:
    Jul 21, 2008
    #19
    I have tried both. It seems to be random. I looked at my emails where I was testing things (10 total), and 6 of the emails did not have the location pinpointed in the email while 4 had the correct location.
     
  20. Adutrumque macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #20
    But does the tweak enable location services by itself or do you have to have it on ??
     
  21. rak007 macrumors 6502a

    Joined:
    Oct 31, 2011
    #21
    For me i have kept location services always ON for iCaughtu pro, if that is what you asked ?
    I entered a wrong code and after unlocking my phone with proper code, i went to location services and saw a purple arrow indicating location services were being used at the moment.

    Also to try what you mentioned, i turned off location services ONLY for icaughtyou pro (the overall location services is still ON) and after entering a wrong code, it by itself turned on location services.
     
  22. Adutrumque macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #22
    Thank you !
     
  23. Adutrumque macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #23
    Guys, are you typing in your password for gmail in the app? Why is that nescessary?
     
  24. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #24
    Every year that I try both of these packages they always have tons of bugs and many issues that in the end is not worth keeping it installed.
    Its nice to have a mugshot and location of the potential thief of your device but dont know if its worth it when it causes so many issues and the app dont even run right most the time.
    Would be great if they fixed it and it ran solid. I wouldnt mind paying for the full version if it wasnt that buggy.
     
  25. Adutrumque macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #25
    I just purchased iCaughtuPro and I have no problems this far.
    Why I bought it so recently is because i'm going away for a week.

    I love it already.
     

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