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Apr 12, 2001
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All of Apple's products have a 14-day return window, including the $3,500 Vision Pro. For those who purchased a Vision Pro online or in a retail store on the February 2 launch date, the two week return window will end on Friday, February 16.

vision-pro-case-feature.jpg

With the Vision Pro positioned as Apple's first dedicated AR/VR device and the first new product category Apple has entered since 2015, many people may have purchased the headset to try it out without an intention to keep it. Multiple buyers on social media networks have also been reporting returns this week because of eye strain, the comfort of the device, the bulky size, a lack of apps and functionality, or an inability to find a day-to-day use case for it.

If you bought a Vision Pro and haven't found it to be worth the purchase price, Apple will take it back, and the same goes for accessories like the $200 Vision Pro Travel Case.


Based on reports from those who have returned the device, it is a seamless process at an Apple retail location. In some cases, Apple employees will ask a number of questions about the reason for the return, but Apple does not deny returns within the 14-day window.

Returned products must be in their original condition with the original parts, accessories, and packaging. Returns can be done at an Apple Store or can be initiated online through Apple's support channels.


Custom ZEISS lens inserts purchased alongside the Apple Vision Pro can't be returned to an Apple Store. Apple will accept returns for them on behalf of ZEISS, but that return must be initiated through the Order Listing page. Readers that are not a specific prescription can be returned at a retail location.

Article Link: PSA: If You Bought Vision Pro at Launch, Your Return Window Ends Friday
 
It's been so predictable that a significant number of these headsets were bought by people who just wanted content for Youtube videos or stupid memes.
That return window will see an avalanche of these $3,500 devices returned to Apple for a refund once the novelty has worn off or they can no longer squeeze any more context for YouTube or social media posts out of it.

The natural reality here is that a device of that cost is not in the sensible realms of affordability for the vast majority of people. Also even if it is for some, they then have to ask themselves genuinely if they can justify keeping it and use it daily.

This isnt a bad thing but just an extremely predictable inevitability.
 
I bet they are preparing or anticipating a significant return percentage on these...Apples return policy is very very generous, and its great that its there.. but I suspect that there would have been a lot of people who would have been planning to return there headsets after having a go.

The only benefit is that these will be refurbished to an extent and resold as refurbished or replacement sets.... but some parts will have to be scrapped or recycled due to health and hygiene factors.
 
Returned both of mine and I feel good about my decision. While it is truly an awesome product, it is a significant step back in productivity. Totally a solution searching for a problem. I think the only use I see is a bachelor who is antisocial and prefers to watch movies on a headset alone. Quite an experience I might say though.
 
Returned both of mine and I feel good about my decision. While it is truly an awesome product, it is a significant step back in productivity. Totally a solution searching for a problem. I think the only use I see is a bachelor who is antisocial and prefers to watch movies on a headset alone. Quite an experience I might say though.
Thats the reason I want one... Im really hoping they come out with a version thats more for consumption of media only... then they could reduce the retail price too, I hope....

well I live in hope... I feel it would be a natural pairing for a future Apple TV model.
 
Coming soon: Apple Vision Pro Refurbished for $3,449



All of Apple's products have a 14-day return window, including the $3,500 Vision Pro. For those who purchased a Vision Pro online or in a retail store on the February 2 launch date, the two week return window will end on Friday, February 16.

vision-pro-case-feature.jpg

With the Vision Pro positioned as Apple's first dedicated AR/VR device and the first new product category Apple has entered since 2015, many people may have purchased the headset to try it out without an intention to keep it. Multiple buyers on social media networks have also been reporting returns this week because of eye strain, the comfort of the device, the bulky size, a lack of apps and functionality, or an inability to find a day-to-day use case for it.

If you bought a Vision Pro and haven't found it to be worth the purchase price, Apple will take it back, and the same goes for accessories like the $200 Vision Pro Travel Case.


Based on reports from those who have returned the device, it is a seamless process at an Apple retail location. In some cases, Apple employees will ask a number of questions about the reason for the return, but Apple does not deny returns within the 14-day window.

Returned products must be in their original condition with the original parts, accessories, and packaging. Returns can be done at an Apple Store or can be initiated online through Apple's support channels.


Custom ZEISS lens inserts purchased alongside the Apple Vision Pro can't be returned to an Apple Store. Apple will accept returns for them on behalf of ZEISS, but that return must be initiated through the Order Listing page. Readers that are not a specific prescription can be returned at a retail location.

Article Link: PSA: If You Bought Vision Pro at Launch, Your Return Window Ends Friday
 
I'd imagine over 50% of purchases will be returned if not higher.
I think it could force Apple to make adjustments to their returns policy for such expensive hardware. Like a restocking fee etc

Especially if they just see people massively abusing a policy whose sole purpose is to give people a peace of mind when spending a big chunk of money... its their to help people make a good choice. I mean they probably have records... and enact a more onerous return policy if you have a history in returning high value items...
 
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