Purple white lines on MacBook Pro 17"

Discussion in 'MacBook Pro' started by bari5h, May 25, 2014.

  1. bari5h macrumors newbie

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    #1
    Hey guys, my macbook pro 17' has a purple and white lines and it's not opening. I didn't see any same problem on forums. Do you know the solution?
     

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  2. maflynn Moderator

    maflynn

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    #2
    Sounds like the GPU may be heading south and so there is no solution.
     
  3. bari5h thread starter macrumors newbie

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    #3
    I changed my mainboard 3 weeks ago. They can repair it free. But if it's an another problem, I must pay for it
     
  4. SandboxGeneral Moderator

    SandboxGeneral

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    #4
    Well, it's out of warranty for sure, so any repairs would have to be paid for by you. Like maflynn said, it's probably the GPU. Or it could be the connector cable that runs from the logic board to the display is going bad too.
     
  5. bari5h thread starter macrumors newbie

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    #5
    I think, it's not the cable because its not opening système. it shuts up at the beginning of startup. And why the it's out of warranty? Gpu and mainboard are on the same board right?
     
  6. SandboxGeneral Moderator

    SandboxGeneral

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    #6
    Well, I could be wrong about the warranty status. What model do you have?

    The GPU is integrated into the logic board.
     
  7. bari5h thread starter macrumors newbie

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  8. SandboxGeneral Moderator

    SandboxGeneral

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    #8
    Which year?
     

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  9. bari5h thread starter macrumors newbie

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  10. SandboxGeneral Moderator

    SandboxGeneral

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    #10
  11. bari5h thread starter macrumors newbie

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    #11
    Thanks for your help, I will write here tomorrow
     
  12. yjchua95 macrumors 604

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    #12
    That's the Radeongate GPU failure again.

    All early/late-2011 Sandy Bridge logic boards with the Radeon GPU have the same manufacturing flaw. So logic board replacements will not work at all.
     
  13. SandboxGeneral Moderator

    SandboxGeneral

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    #13
    I don't what recall, what was Apple doing to remedy this problem? Or weren't they doing anything at all?
     
  14. bari5h thread starter macrumors newbie

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    #14
    I gave to repair service today. And they said me that can change the Gpu. It means logicboard? And I have a question for you, if all of the same models are flaw, problème will continue right? And is it possible to change logicboard with later hardware? Mine was 2.2ghz, can I change it with 2.3 or later? And is it solve this graphic problem?
     
  15. yjchua95 macrumors 604

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    #15
    There is no recall yet, because Apple refuses to admit that there's a problem. If they admit it, it's going to be extremely costly for them.

    If they admit it, there are two scenarios:
    1. They have to replace all our MBPs with a late-2013 15" rMBP (with dGPU). Imagine the cost.
    2. They have to give us a massive discount off our next purchase of a Mac.

    Either option isn't appealing to Apple.

    They can't really repair existing boards because:
    1. Apple doesn't seem to know how to repair, they only know how to replace.
    2. Resoldering a new Radeon 6xx0M card into the board is out of the question, because those cards aren't in production anymore.

    ----------

    Oui, the problem will continue. It won't stop.

    Long story short, all 2011 MBPs with the Radeon GPU are doomed and cannot be repaired permanently.

    Except for a reflow, or even a reball. The problem is, the 6xx0M GPUs aren't manufactured anymore.
     
  16. SandboxGeneral Moderator

    SandboxGeneral

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    #16
    Right, it sounds like (see below) that the board would be replaced with an identical one and the problem is likely to return at some point down the road. I'd at least let them replace it under warranty so that it would be useable for a while still, until or if the problem happens again.

    Thanks for the explanation. Seems like an unfortunate situation. The idea of re-soldering a new GPU (even if they were still available) sounds just about as costly as just swapping out the whole computer for a newer one.
     
  17. bari5h thread starter macrumors newbie

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    #17
    I asked to change this mainboard with later mainboard but they said me that's not possible. Plus, he said me that in this model, they aren't all flaw. It happens sometimes. I'm not sure about trusting them :)
     
  18. SandboxGeneral Moderator

    SandboxGeneral

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    #18
    Well, they're correct. It doesn't happen to everyone, but it does happen sometimes.
     
  19. yjchua95 macrumors 604

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    #19
    It will happen to everyone - the question is when.

    The problem started around February 2013 and escalated quickly after late-2013.
     
  20. SandboxGeneral Moderator

    SandboxGeneral

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    #20
    I have to disagree you here. If the failure rate was truly 100%, I believe Apple would have done a recall to solve the issue.
     
  21. yjchua95 macrumors 604

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    #21
    The problem is, they just can't, because it's soldered.

    They did issue a recall for the 27" mid-2011 iMacs with the Radeon 6970M cards because the cards weren't soldered (they were connected via an MXM bus), so it was cheap to replace it.

    They did issue a recall for the NVIDIA 8600 fiasco with the 2008 MBPs, even though it was soldered, because it was on NVIDIA's dime.

    For the GT330M, they didn't issue a recall because it was soldered and NVIDIA wasn't about to foot the bill.

    For the Radon 6xx0M, it was Apple's fault in the manufacturing process (using unleaded solder and poorly applying the thermal paste).
     
  22. SandboxGeneral Moderator

    SandboxGeneral

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    #22
    I understand that it's not feasible to swap the GPU, but a recall of the whole computer and a replacement (with a different model) or refund option is what they could have done, had the failure rate been 100% or even close to it.
     
  23. GhettoMrBob macrumors regular

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    #23
    Here's the thing though: if they did offer to replace, they could simply do a board swap. Yes, yes, I know, the new board will fail too. However, if the first didn't fail until now, the replacement is likely going to do the same but not for a few years. I know this isn't ideal but from Apple's perspective it'd get people off their back and by the time the new replacement board goes south the technology will be old enough that people will consider replacing the laptop anyhow for the latest/greatest.

    That being said, the OP may be able to find a local shop that will do a reflow. We do them at the shop I work at and we've yet to see one back. Not saying it's a permanent fix but it should be a patchwork fix until the owner can afford or wishes to replace the laptop.
     
  24. bari5h thread starter macrumors newbie

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    #24
    Now they are replacing the logic board. Do u have suggestion for future? What can I do for extend the life of Gpu?( ex: changing the thermal paste etc.)
     
  25. yjchua95 macrumors 604

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    #25
    Send it to some place that can reball the GPU for you, using leaded solder.
     

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