I've had it for about over a year now.
It's not a refurb.
I activated it over a year ago.
All of my attempts to setup exchange for gmail using m.google.com have failed.
"Cannot get mail.
The connection to the server failed."
Yet with the same info, going directly to gmail.com website, I can login with the same info. The account is many years old. The phone is over a year old. Everyone here will blame the user and say it works just fine. This user is following all available instructions(exchange, m.google.com, my account info), and it is not working as described.