Push notifications not working

Discussion in 'Site and Forum Feedback' started by eejits, Jan 31, 2014.

  1. eejits macrumors member

    Joined:
    Jul 12, 2013
    #1
    Hey there guys and gals,

    The push notifications for Macrumours.com ain't working for me... I click the button and nothing, nowt, nada. It doesn't appear in the notifications list under Safari Preferences.

    Any ideas?

    Cheers,

    George
     
  2. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #2
    Hi George,

    Can you email me at arn@normalkid.com with a screenshot of what you are seeing.

    thanks
    arn
     
  3. eejits thread starter macrumors member

    Joined:
    Jul 12, 2013
    #3
    Hi arn,

    I have sent you an email with a screenshot of the webpage as it appears on my iMac.

    Cheers,

    George
     
  4. umzyi macrumors regular

    umzyi

    Joined:
    Apr 21, 2011
    Location:
    UK
    #4
    Same here. Not working for me either after a fresh reinstall of Mavericks.

    Every time I press 'subscribe now' button, nothing happens. It seems like that button is broken.

    Any fix Please?
     
  5. Alrescha macrumors 68020

    Joined:
    Jan 1, 2008
    #5
    In case it helps, it is worth noting that the javascript implementing push is apparently hosted on a third-party site. If you run a firewall, extension, etc. that blocks that, you may see strange behavior. The push page does not even have a button for me to push. :)

    A.
     
  6. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #6
    Is there anything in your Safari -> Notifications window?

    arn
     
  7. umzyi macrumors regular

    umzyi

    Joined:
    Apr 21, 2011
    Location:
    UK
    #7
    Yes, One website: 9to5mac!! no matter how many times you click subscribe button, nothing happens
     
  8. eejits thread starter macrumors member

    Joined:
    Jul 12, 2013
    #8
    Haha, same as me! Just seems to be this website that's not got notifications working. Shame.....
     
  9. arn, Feb 8, 2014
    Last edited: Feb 8, 2014

    arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #9
    Try this.

    - Close all Safari Windows
    - Quit Safari
    - in Finder, Hold Option button on your keyboard while opening the "Go" Menu bar
    - Select Library
    - Open the Safari folder
    - Delete UserNotificationPermissions.plist (you'll have to resubscribe to sites)
    - Open the RemoteNotifications folder
    - Delete everything in RemoteNotifications
    - Relaunch Safari, and load "www.macrumors.com"
    - See if it asks you to subscribe to push
    - If so, press Allow

    Let me know what happens

    thanks
    arn
     
  10. eejits thread starter macrumors member

    Joined:
    Jul 12, 2013
    #10
    I thought that worked as when I came back to the site it did ask me if I wanted to set up notifications. Then safari crashed and now it's not in my notifications.... strange. 9to5mac is back though (x4) for some reason.

    George
     
  11. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #11
    Try it again. Make sure you close Safari before doing the steps.

    And also delete "UserNotificationPermissions.plist" from the Safari directory.

    arn
     
  12. eejits thread starter macrumors member

    Joined:
    Jul 12, 2013
    #12
    Okay that worked this time....

    Thanks arn,

    George
     
  13. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #13
    great. umzyi, let me know if it works for you too.

    arn
     
  14. umzyi macrumors regular

    umzyi

    Joined:
    Apr 21, 2011
    Location:
    UK
    #14
    Bravo. Image my relief!!!! It works. Thanks a lot for your advices

    umzyi
     
  15. tron2 macrumors newbie

    Joined:
    Oct 26, 2012
    #15
    Hey,

    I tried these steps mentioned above to delete those files and reenable them in Safari. I am still not seeing any push notifications on my desktop from either macrumors.com or 9to5mac.com. They both are in the safari notifications preferences.

    I just bought my first macbook pro retina 13 about 2 weeks ago, and I have not seen one single safari notification on my desktop. I really don't know on what is happening here.

    Thanks,

    tron2
     
  16. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #16
    Hi Tron2,

    Email me and we can try to figure it out. Can you send me a screenshot on your Safari Notifications preference window, so we make sure we're on the same page:

    arn@normalkid.com

    thanks
    arn
     
  17. tron2 macrumors newbie

    Joined:
    Oct 26, 2012
    #17
    Let me see if I can post the screenshot here too.

    Thanks
     

    Attached Files:

  18. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #18
    Also,

    by default the push notifications appear only last a few moments before they go into the Notification Center.

    [​IMG]

    1. Tap on the Notification icon on the top right of the menu bar, and make the notification center slide out. scroll down there and make sure you don't see "MacRumors.com" notifications. If they are listed there, they came in, but you just missed the actual notice.

    2. Also make sure you look in System Preferences -> Notifications. Scroll down and make sure "MacRumors.com" is listed and turned on there too.

    If those look fine, it's certainly possible that we aren't sending them properly. But you will have to email me for us to figure that out.

    arn
     
  19. tron2 macrumors newbie

    Joined:
    Oct 26, 2012
    #19
    All the settings are there, but no notifications. I just sent you an email with screenshots.

    Hope that information helps.

    Thanks
     
  20. badams002 macrumors member

    Joined:
    Mar 28, 2013
    Location:
    TX
    #20
    I, too, have not been getting any notifications from any website. Could it be because I told Safari to have websites stop tracking me? I was receiving them.
     
  21. tudorizer macrumors newbie

    Joined:
    Jan 6, 2014
    Location:
    UK
    #21
    Just did this now, still on Mavericks and the Notifications settings in Safari now looks like this: http://monosnap.com/image/mi9A8YqPot2Lno1pM5FxOaW8t9kF2v#. Looks broken.
     

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