iPhone X Quality of replacement iphone x

Discussion in 'iPhone' started by teknikal90, Jan 28, 2018.

  1. teknikal90 macrumors 68040

    teknikal90

    Joined:
    Jan 28, 2008
    Location:
    Vancouver, BC
    #1
    Hello

    So.. my launch day iPhone X keeps randomly showing the Apple Pay screen. It’s not because I accidentally double press the side button. This screen asks me to double press the side button, as if it detects an NFC terminal nearby.

    I contacted Apple support - tried everything. Even reset my phone which took like half of Saturday to finally get everything set up again... still no luck

    Now the engineer wants to give me a replacement phone.

    I’m apprehensive though - are these refurbished phones? How’s the quality compared to my straight from the Apple store iPhone X?
    I’m happy with my phone otherwise. Anyone with experience with getting an Apple replacement phone?


    Thanks!
     
  2. AMG1978 macrumors newbie

    Joined:
    Oct 3, 2012
    #2
    I would be doubtful that this early, they are refurbished phones. Still, you are under warranty, so if (which i doubt) it was a factory refurbished phone, there's no reason to think that it wouldnt be perfect. You're under warranty too, so I wouldnt worry at all.
     
  3. dmx macrumors 6502a

    Joined:
    Oct 25, 2008
    #3
    It’ll be as good or better than new. Good chance it’s new, and if it’s refurbusfed it always has a brand new outer shell (No scratches or wear and tear) and is subject to a very high level of scrutiny. You have nothing to worry about.
     
  4. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #4
    Generally with replacement devices, you will receive a new outer casing, new battery and display. The only thing that likely could be used is the logic board. When You receive a replacement device, please let us know how it was when you receive it.
     
  5. Abs_p macrumors 6502a

    Joined:
    Jul 15, 2011
    #5
    It's been ~90 days since the launch, the replacement you will get will most likely be new.
     
  6. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #6
    Same quality.
     
  7. teknikal90 thread starter macrumors 68040

    teknikal90

    Joined:
    Jan 28, 2008
    Location:
    Vancouver, BC
  8. TechNismo macrumors 6502

    TechNismo

    Joined:
    Oct 22, 2017
    Location:
    6ix
    #8
    How can you tell if the replacement phone they give you is refurbished or brand new? Because when I got my replacement iPhone X like two weeks ago, they took it out the small white box and gave it. (Not the original iPhone X box). Coconut battery said the phone was manufactured oct 30.
     
  9. Abs_p macrumors 6502a

    Joined:
    Jul 15, 2011
    #9

    All Apple refurbs have new Display, New battery, new enclosure. There is literally no way to differentiate between a new or a "refurb" by looking at it or it's manufacturing date

    Apple categorizes their inventory with the letter the model number starts with ie M = new retail. N = replacement F= Refurbs and P = personalized.

    Replacements can be new or refurbs but APple refurbs are basically new products and their definition of refurbs is not same as other companies!
     
  10. TechNismo macrumors 6502

    TechNismo

    Joined:
    Oct 22, 2017
    Location:
    6ix
    #10
    So by looking at the model number of phone I can tell if its a refurb or not? My model number starts with 'N'
     
  11. Abs_p macrumors 6502a

    Joined:
    Jul 15, 2011
    #11
    No you cant. There is literally no way to know whether an iPhone is refurb or not by looking at it, all iphones look new because of how they are processed. You most likely have a new phone though. Most replacements early on are new because of supply constraints and not enough returns.
     
  12. Nycjordantt macrumors newbie

    Nycjordantt

    Joined:
    May 27, 2018
    #12
    Is anyone here aware of any issues with a replacement screen? I had my screen replaced with AppleCare, but I feel like the replacement screen they put in place is not the same as I had initially with the new phone. This is not the first time this is happened to me, it happened last year with iPhone 8 as well. The replacement screen feels like it doesn’t have the same coating layer which a new screen had, or is of it is of a lower quality. The result is that scratches on the screen come up much faster and the screen feels not as smooth, very quickly, days after it’s been replaced.
     
  13. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #13
    Its possible Apple changed something in the factory oleophobic coating process. If you believe its an issue, I would make an Genius appointment and have them evaluate it.
     
  14. thadoggfather macrumors G4

    thadoggfather

    Joined:
    Oct 1, 2007
    #14
    it sounds like panel lottery more than anything
     

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13 January 28, 2018