Question about mail app

Discussion in 'iPad' started by Merk40, Apr 25, 2018.

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  1. Merk40 macrumors newbie

    Joined:
    Apr 25, 2018
    #1
    Hi,

    I'm using the standard mail app and have my ISP assigned email set up. I'll be changing ISP soon, so will be changing email address.

    Questions:

    1) Will all my contacts/emails and folders I've created to file emails into, stay there once that email accounts shuts?

    2) How do I prevent a password error message coming up once that account shuts?

    3) Can I create a new email account in the mail app and shift all those emails to my new account?

    And a separate question just for interest. Can I have an outlook email address using the outlook app, but also have it in the standard mail app that comes with the OS? so basically the same email address in both apps?


    Appreciate any help.

    Thanks.
     
  2. elf69 macrumors 68020

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #2
    this is why i do not use isp emails.

    yes you can have outlook on two apps using imap settings.
    But not sure why you want to do that though.

    I persoanlly cannot answer your questions you numbered.

    I'm sure someone here will chime in.
     
  3. BrianBaughn macrumors 603

    BrianBaughn

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    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #3
    Is your current ISP email set up as IMAP or as POP?
     
  4. Merk40 thread starter macrumors newbie

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    Apr 25, 2018
    #4
    I'm guessing IMAP (don't have it with me just now), although I'm not sure if that would affect the outcome I'm looking for, which is basically to be able to keep my old emails/contacts and create a new mail account.
     
  5. BrianBaughn macrumors 603

    BrianBaughn

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    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #5
    It at least means there’s a backup at the server for that email address.

    The process of moving your old email over to a new account would be a lot easier on a computer running an email client with both accounts. However, even on the iPad (this is the iPad forum) you should be able to add the new account, create your folders in the new account and then move the mail from the old account folders to the new ones. Then, you can just remove the old account from the iPad when it shuts down or even before. When you remove the account from your iPad any old mail that you don’t move will be deleted from the iPad.
     
  6. Merk40 thread starter macrumors newbie

    Joined:
    Apr 25, 2018
    #6
    Thanks for the reply.

    So just to be clear though, as long as I don't physically remove the account from the mail app, the emails will remain even after I've closed my account with the ISP? all I'll get presumably is a password error message popping up all the time.

    I've never moved mail on an ipad from one account to the other. Are you saying it would be easier if I used say Windows 10 mail app, had both accounts in there and moved everything over. Then after sync I'd be sorted on the ipad?
     
  7. BrianBaughn macrumors 603

    BrianBaughn

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    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #7
    I wouldn’t trust being able to access the emails once the account is closed.

    Yes, this would be a good bit easier in the Windows 10 mail app and the iPad will just reflect, for the new account, what you have done in Windows.
     
  8. Merk40 thread starter macrumors newbie

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    Apr 25, 2018
    #8
    I've just had a quick google and it seems you cannot move emails between accounts on Windows 10 mail app. It's a pretty basic mail app and I imagine the Ipad app will be the same.
     
  9. elf69 macrumors 68020

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #9
    you can export emails if on a desktop platform.

    e.g. Right now I am exporting 180,000 emails from a corrupted outlook email client in windows 7 to thunderbird.

    It is not easy but it is working.
    The old outlook was pop3 the thunderbird is imap.
    BUT he is using same email address.

    For OP how about set up a new email account which is not ISP linked (gmail, etc) the log into your ISP mail server and forward all emails to new account?
    That way you still have a backup of them.
     
  10. Merk40 thread starter macrumors newbie

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    Apr 25, 2018
    #10
    Elf- so the current situation is that we have one email belonging to the ISP which has many categorised folders with old important emails in them and a separate new Outlook email. I want to migrate all of these folders into outlook before ISP email shuts down. I don't want to forward them as then they'll be labelled from me to me.

    I should point out that I'm doing this on behalf of a special needs person who only knows how to operate Ipad email app and needs everything setup as it was with her ISP or she gets confused.
     
  11. BrianBaughn macrumors 603

    BrianBaughn

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    Feb 13, 2011
    Location:
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    #11
    One alternative I didn’t mention is using an email moving service such as Yippiemove which is $15 but will save you a lot of time and worry.

    If Windows Mail won’t work something like Thunderbird email client with both accounts configured should do the trick.
     
  12. Merk40 thread starter macrumors newbie

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    Apr 25, 2018
    #12
    Brian - that might be something I'll need to try.

    I see that within Outlook, you can add a 'connected account' and then it says "import into existing folders" which would suggest it would merge the old emails into new account.

    I still haven't established if ipad email app stores the emails on the device. If it does, then closing the account should have no effect other than an annoying password prompt.
     
  13. elf69 macrumors 68020

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #13
    I am currently moving folders containing emails from one client (outlook) to another (thunderbird)

    He is using same email account though in both clients but outlook (2003) has broken and no longer works.

    The process I am using does not care if the new client has same account or not as I am just importing folders.
    He has email going back 15 years he has not backed up.

    I am not using imap so they are backed up on the gmail server as they are using gmail.
    His pop3 was set to download and remove from server, not a good way for a business with no back ups!

    However I think Brian suggestion would be easier option.
     
  14. Merk40 thread starter macrumors newbie

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    Apr 25, 2018
    #14
    elf - so I might need to install email clients on windows and then do what you're doing.

    I've just logged into an Outlook account (webmail) of mine and imported emails from a gmail account as a test. It imported the folders too. I can then move them from one account to the other in Outlook by drag and drop. Then delete imported account and the emails remain.

    I think this might work, although I'll be importing from an ISP, which might not be as smooth as importing from gmail.
     

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