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What a cluster F it was at Radio Shack.

It was just my friend and I on line. Nobody else.

Was there for 30 minutes before I left for work
leaving them with my name. My friend stayed
an additional 30 minutes.

They could not generate a pin. System kept
rejecting their request. Finally we were told they
were out of pins.

Meanwhile, I still see posts about some of you
getting PIN numbers.
 
Radio Shack is no longer doing Pre-orders...I was told there are no more iPhones available for them...

The Best Buy in my area is doing a $50 Pre-order but it's BS...The $50 doesn't go towards the iPhone...You're still going to have to pay full price (not guaranteed that you will get one on launch) and the $50 that was originally paid will be returned to you as a gift card. Are you serious????
 
Went to my Radio Shack and was the only person there looking for an iPhone4, stood there for an hour from 1 to 2pm while the manager and another associate tried a million times to get me a PIN, finally they told me to go home and they would keep trying and give me a call when they got one.
45 minutes later i got a call that they finally got through and i have a PIN, they told me that even if one phone shows up at the store on release day it's mine.
Now i have to sit and wait 9 days to see what happens on release day, not betting on getting one at this point, i even had to sacrifice and order black when i wanted a white one. When white finally does come out i'm going to the Apple store and asking them to swap phones for all this trouble.
This whole process so far has been one big fat WTF!
 
Question for our Radio Shack representative here(BIBBZ)

Do you think that Apple will ship phones to stores
that were not able to obtain pin numbers?

Any estimation how soon after launch Radio Shack
may start receiving shipments of phones for the
general public?

Unfortunately, at $600, Radio Shack is my only
means of getting an iPhone with their $247 trade-in.
Otherwise, the phone is just too overpriced -- and
at $600 it comes with a new 2-year contract (not
no-commitment) since I am in mid contract already.
 
Went to my Radio Shack and was the only person there looking for an iPhone4, stood there for an hour from 1 to 2pm while the manager and another associate tried a million times to get me a PIN, finally they told me to go home and they would keep trying and give me a call when they got one.
45 minutes later i got a call that they finally got through and i have a PIN, they told me that even if one phone shows up at the store on release day it's mine.
Now i have to sit and wait 9 days to see what happens on release day, not betting on getting one at this point, i even had to sacrifice and order black when i wanted a white one. When white finally does come out i'm going to the Apple store and asking them to swap phones for all this trouble.
This whole process so far has been one big fat WTF!

Same thing happened to me! Just got mine pin too. Took them over 250 tries. I was the only one in the store that got an iPhone. He also told me only 4 stores out for 22 got through in our district. I'm not mad though... It was kind of fun, and killed most of my boring day at work.
 
Got 2 pins

What a cluster F it was at Radio Shack.

It was just my friend and I on line. Nobody else.

Was there for 30 minutes before I left for work
leaving them with my name. My friend stayed
an additional 30 minutes.

They could not generate a pin. System kept
rejecting their request. Finally we were told they
were out of pins.

Meanwhile, I still see posts about some of you
getting PIN numbers.

Sorry to hear NJRonbo. I was back and forth between going to Apple and RS. But the RS salesperson last night, persuaded me to give him a try, and he would throw in a $50 gift card on top of my crappy trade-ins (good salesman), because I was going for 2 iphone4s. If it didn't work, then go to Apple.

So I decided this morning to try my luck with him. I was the only person in the store asking for the new iphone at 1pm, in the middle of urban cambridge (boston), believe it or not. Patience was key here. He started my order right at 1pm, but got declined like 20 times. I went back to my work an hour later. And he calls me around 2:45pm to say that he has two pins for 32GB iphone4s for me! As far as he knows, they will be available on launch day. With all the uncertainties that have been said on this thread, I won't hold my breath for launch day, but I do appreciate the discounts and trade-ins. So, I say good deal in any case.

He told me he got calls from DM's about there being still plenty of inventory an hour after the start, but because everyone was accessing the central server at once, it was jamming up. It took 2hrs and 45 mins to get my order processed.

I'm pretty satisfied (or lucky) so far, even though the process is so f'd up. I don't think RS intentionally does it this way, but hey it is what it is, for this once in a few years.
 
I went to my radio shack i was the only one to come in and pre order it but i didn't get a pin but they took my name down and said they would get them in Thursday but want sell them til Friday and that they would call me
 
Same situation here, only guy that was pre ordering on my local RS, they couldn't enter the reservation, I talked to them and finally decided to come the 24th very early to get my phone without reserving it, I have to say that RS is a mess with reservation, I can't imagine if there were more people reserving today.

I am happy though, the town where I live, when it comes to apple stuff, it is ghost town, so I kinda bet that it will be me plus a maximum of 4 people atleast on launch day.
 
So I called my local radio shack multiple times pertaining the iphone 4 launch and preorder/ customer request and about trading in my iphone.

I stopped in the store today exactly at 12PM and asked if I could sign up for the iphone preorder. The man there corrected me and said it was a "customer request/reservation" that was taking place. He said he was having internet troubles and couldn't access the website right now, but would take down my information and put me into the system once it was up. I gave him my information and then we talked a little bit about trading in my current black 32 gb 3gs.

<- Shoot, OSX10.6.4 wants me to reboot... and I'm itching to see if it's any faster.

Wow, got a whole round of modern warfare 2 hardcore team deathmatch in while 10.6.4 installed.

Ok, then I read online that Radio Shack stopped the program within like 2 hours so that had me wondering if my local store was able to enter my information into the system in time.

I called again and was assured that my information did go in correctly... But he made no mention of a PIN.
I'm thinking about calling back and asking if there will be any confirmation emails/calls.

My local Radio Shack says that they are getting stock on the 24th and that they will call me and arrange a meeting where I will receive my iphone.
 
So, again I am hoping our Radio Shack rep here can tell
us if the stores will be getting shipments of the iPhone for
the general population on launch day.

I think I can persuade the owner into at least calling me at
home when his shipment arrives.
 
Radio Shack is no longer doing Pre-orders...I was told there are no more iPhones available for them...

The Best Buy in my area is doing a $50 Pre-order but it's BS...The $50 doesn't go towards the iPhone...You're still going to have to pay full price (not guaranteed that you will get one on launch) and the $50 that was originally paid will be returned to you as a gift card. Are you serious????

I'm not sure where you are getting your information from, but it doesn't match my experience at BB this morning. I paid $50 for the deposit which was returned to me in the form of a $50 BB gift card, which the sales rep specifically told me to bring it back on the 24th and it would be applied towards my iPhone purchase. I have a 9am appt at the store (1st appt of the day) and will be the first one to walk out of there with my new iPhone 4.
 
I'm not sure where you are getting your information from, but it doesn't match my experience at BB this morning...

Likewise. The GF and I stopped by our local BB just after opening this morning as well. As much as I don't particularly like BB, our location made it as painless a procedure as it could be. One iPhone each. In and out in a few minutes, with a 10am appointment made for pickup on the 24th. And a promise of a call for confirmation before then.

BTW, the GF used a gift certificate for the preorder and will use the remainder when she picks up the phone. Absolute zero out-of-pocket for her. I'm glad I tagged along today, having heard of the disaster elsewhere.

Good luck to those of you still looking to preorder.
 
This whole day has left a bad taste in my mouth
as I am certain many others.

It was impossible for many to order an iPhone from
the Apple site.

Let alone the anger there must have been about there
being no white phones available.

I can tell you that Radio Shack was taking orders for
white phones. I opted not to order because I figured
if Apple was not selling them then I would not have a
phone on launch day. There is a rumor that 3rd party
retailers like RS and Best Buy would get white phones.

Anyhow...

Standing in the RS store as the employees kept punching
in attempt after attempt to get a stupid pin number was
just an inane process. It's the same thing as thousands
of people converging on the Apple site at the same time
to preorder an iPhone.

It shouldn't have to be this frustrating.
 
This has to be the worst a pre-order has ever gone in history. Better preparation needs to be made in the future to avoid these problems.

I was able to get Apples site to get to the final stage and "Place Order" but I opted not to. I am first on the list at my local Radio Shack and I will take my chances there. I am not going to be able to be home when the iPhone would deliver. If I have to wait I will wait. My friend is the Manager and he would process my ticket for me if he had to and drop it off to me if it doesn't come launch day. Otherwise I will be there the 24th in the morning at opening.
 
I work for radioshack and they were doing a nationwide release at the same time for iphone 4, because when we did the evo release, the east coast took all the phones before the west got anything.

this time they did a major release at 12:00 Central. totally screwed everyone since everyone waited for 1 to generate pins.

luckily, got two for customers, and four for myself (had my dad buy them)

two 32 Gigs and two 16's. I hope they come because our manager was talking about how potentially we might not get the phone.
 
Raiders -

Do you think perhaps you may get a shipment of
iPhone 4s for the general public without pins prior
to July 24th?

You think that is possible or do you think Apple is
just going to cut RS out of the iPhone 4 equation altogether?
 
My RS Manager Thinks He's Getting My White 32 Wednesday

West Coast corporate store. At 10AM Paciific they had white codes to order with but no orders were possible due to the overload. So my store manager put all the orders on paper and manually placed them with corporate later in the day over the telephone. He thinks he's getting one WHITE 32 for me and will let me know Tuesday when he gets a copy of the shipping manifest. :eek:
 
Raiders -

Do you think perhaps you may get a shipment of
iPhone 4s for the general public without pins prior
to July 24th?

You think that is possible or do you think Apple is
just going to cut RS out of the iPhone 4 equation altogether?

rumor has it, yes. We are going to get iphone 4's from wireless D2U, but there will not be many.

However, with the constraints on the inventory right now, I doubt that is possible. It's going to look like if you did not get a pin this time, you will not get an iphone.

My DM told me I might not even get the iphones I ordered myself for various reasons. Radioshack had no idea what they were going to do for the launch the night before.

Best bet is to either go to wally world (wal mart) or get it on apple.com
 
rumor has it, yes. We are going to get iphone 4's from wireless D2U, but there will not be many.

However, with the constraints on the inventory right now, I doubt that is possible. It's going to look like if you did not get a pin this time, you will not get an iphone.

My DM told me I might not even get the iphones I ordered myself for various reasons. Radioshack had no idea what they were going to do for the launch the night before.

Best bet is to either go to wally world (wal mart) or get it on apple.com

I have not heard anything about Walmart getting the iPhone4 :confused:. I do know I went to my local RS & was asked for my information. The manager said he will call me @ 1:00am Thursday morning to give me a pin#. Gave me an appointment for 8:00am. I told him if no shipment, do not call me!! ;)
 
What a bunch of $#$#!!!

I got to my local RS at 8am, nobody there, left and came back around 8:45, there were a few people there. The manager was on his cell phone listening to a conference call. After the call finished, he said that it was decided that they are NOT taking pre-orders, but only reservations. He took our names and info and said he would call later in the day with "Pin Numbers" that were assigned to their store. He also said that he could not reserve any iPhones in their system/computer until 10am. So, basically what happened is another store entered their reservations before the 10am assigned time and took up all the pin numbers for OUR area. (This cheating store is in Sacramento, Ca.)
So, later in the day, I called and the manager said that they could only hope for some iPhones to be sent to our store and if so, they would keep ours aside for us (first come, first serve). But, he said the likelyhood of this happening looks grim.

Why did Apple/RadioShack even bother? Even the manager told me the whole process was screwed up.
 
The store i went to showed me the piece of paper with the directions on how to get the PIN numbers and it specifically said that if the store were to try and push a reserve through before 1pm it would be cancelled.
I for one certainly hope they honor this rule as my store waited until exactly 1pm to try to put mine through and couldn't get a PIN until an hour and a half later.
 
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