At first I thought it was microsoft, but Word crashes when using spotlight to find a file and Mail crashes when using spotlight to attach a file. If you navigate on your own or use Spotlight on the top right corner, it is no problem. I posted the same problem along with my iSight not working in snow leopard. Turns out, I was not even sure it ever worked in the first place (never used it since I purchased my UMBP in June), so they replaced my entire display. No scratches or nicks due to the fact they did it in store. Went off topic a bit, sorry.😱😱😱