*RANT* WTF is the matter with apple and "supply shortages"?

Discussion in 'Apple, Inc and Tech Industry' started by vegas-steven, Oct 11, 2010.

  1. vegas-steven macrumors regular

    Nov 14, 2007
    So this is my third day trying to get an apple tv.
    this sounds like something that should not be all that difficult. after all, i live in las vegas nevada where there are THREE apple store locations in a five mile strip of road called las vegas boulevard.

    This wouldnt be so frustrating if it werent so difficult to deal with apple store employees.
    My experience in these stores in las vegas is that unless you are speaking to a "genius" whom apple deemed it worth sending to california for genius training, you are scraping the bottom of the barrel in terms of question answering ability.

    case in point, day one at the town square location of the apple store, where i asked an employee if they had the device, to which he said "no one does" and literally turned away from me as though that was the end of our discussion.

    "no, excuse me" i interjected, "can you tell me if any of the OTHER stores have them?" he let out a loud sigh and then explained that none of the locations had them in stock in the past week, and that i would have to check "the website." when i told him that "the website" (referring to apple.com i suppose) does not tell me store inventory, he reluctantly called the other stores. they were sold out.

    Today was day three, and at the caesars palace store I was told contrary to the information form the other store that they had regular shipments, however they got maybe three or four units a day at max five, and i had to come first thing.
    Today being the holiday i figured I was out of luck, but even though the one on one training was in session this nice guy went and checked for me.
    he said that they should have them, but inventory was being done. he was pretty sure the manager told him they were getting some for today seeing as it is a holiday.

    After waiting thirty minutes for the store to open, i was told by a different person that they had not received any units in the past week at all, and that i should just order online and wait 1-2 weeks.

    So a nice mish-mash of contrary information. I am so glad that apple has designed a supply stream of retail products that is harder to crack than a Chinese mafia's business operations.

    I am to the point where if these things do not start appearing in stores, the 3x more expensive Logitech GoogleTV box is starting to look like an alternative.

    Apple is a great technology company, however you would think that their LOGISTICS department would have been fired and replaced by now. After all, has anyone received their preorder for a WHITE IPHONE 4 YET?
    Oh yeah, there are no white iphone 4's are there?

    a joke. It is frustrating to get their products. Did they think that if they designed a sub $100 product that did everything that people wanted that NO ONE WOULD WANT IT?

    It is a recession, so steve jobs casually introduces their new "hobby" where they know full well that what they really WANT to be is a media company, and that is the way the entire apple company is pushing anyhow.

    At least with ipads and iphones they would TRY and put a stock indicator up, but these apple tv devices are apparently just little goldmines.

    god forbid i could actually you know... BUY ONE.
  2. eawmp1 macrumors 601


    Feb 19, 2008
    Feel better?

    By the way, it's a DEMAND problem also.
  3. rdowns macrumors Penryn


    Jul 11, 2003

    I eagerly await your review.
  4. vegas-steven thread starter macrumors regular

    Nov 14, 2007
    Well a company the size of apple has a department dedicated to "will people want this"

    The only real product shortages should come at the start of a product cycle like wii or the original iPhone.

    It could then be argued that the new appletv is a new product but it isn't... And so if demand is high there needs to be a somewhat adequate supply or way to get the product.

    I feel that apple does what nintendo and other companies have done and short their own supply chain.

    Nintendo did this in the 1980s with the original nintendo entertainment system. They got in trouble though for inflating the cost of rom chips, apple is not doing that but it's a product buzz thing.

    Make the product hard to get, people clamour for it.

    The worst thing is that it works. I'll be on the phone again tomorrow trying to find it in stock, ha!
  5. Bonch macrumors 6502


    May 28, 2005
    Tell it to a bottle of Jack D, my friend. No one said life is easy.
  6. flopticalcube macrumors G4


    Sep 7, 2006
    In the velcro closure of America's Hat
    How do you know the logitech device won't be in similar short supply? And if it isn't, does that mean demand is poor?
  7. stridemat Moderator


    Staff Member

    Apr 2, 2008
    It could be that demand for the iPhone is unprecedented.
  8. jav6454 macrumors P6


    Nov 14, 2007
    1 Geostationary Tower Plaza
    Has it ever occurred to you that maybe, just maybe, too many people order x thing beyond the current production capacity?
  9. Grolubao macrumors 65816


    Dec 23, 2008
    London, UK
    It's also a marketing scheme to make people think their purchase is more precious.

    I also get pissed off, but I'll be really happy when my Iphone4 arrives, even after waiting 3 weeks, which is absolutely ridiculous for a product that was released months ago.
  10. eawmp1 macrumors 601


    Feb 19, 2008
    As to your first point, even if it is true, YOU fell for it. To al those who feel this way, remember Tickle Me Elmo or the Wii Fit?

    As to your second point, you do realize that while YOUR country has had it for "months", it has been released in a rolling schedule around the globe?
  11. chrono1081 macrumors 604


    Jan 26, 2008
    Isla Nublar
    Its a popular item. Of course it is going to be sold out everywhere. I'm pretty sure Apple is making them as fast as they can.
  12. Grolubao macrumors 65816


    Dec 23, 2008
    London, UK
    I didn't fell for it. I was already tired of the slowness of my 3G, and I can afford it.

    I really find it hard to understand why you can buy it unlocked in some countries like Italy and in Portugal a unlocked iphone costs 1300€. That speculation is just against my principles...
  13. vegas-steven thread starter macrumors regular

    Nov 14, 2007
    No I am pretty sure apple could have amassed a supply which would have been fine for a year at least in the last three months... Or at least supply u Gil Christmas season.

    No one of the reasons i think they don't MASS PRODUCE these things is because they withhold the right to make hardware revisions to
    A) thwart jailbreaking
    B) fix possible flaws like how iphone4 had an antennae issue that could be fixed instead of 1,000,000 or more bad devices.

    I can't recall what the usual failure rate is for new devices but that may play into it.

    I mean apple often times outs new hardware revisions out.

    I really do think they make most their smaller devices slowe than they could though.
  14. quagmire macrumors 603


    Apr 19, 2004
    You think Apple( or any company) is going to build up their supply of products before they know what the demand is? They can always try to anticipate the demand, but there is only do so much before it becomes bad business.

    What if the new AppleTV failed? What then? What would Apple do with all the unsold units?

    Sorry, but this is nothing new or wrong. Demand is outstripping supply and every industry sees this. Toyota could not build Prius's fast enough to meet the demand, GM could not build enough Camaro's and Equinox's to meet the demand. They have/had a wait list of a few months due to the amount of people wanting to buy those vehicles.
  15. barkmonster macrumors 68020


    Dec 3, 2001
    It sounds like buying an AppleTV from any of the Apple Stores in Las Vegas is proving to be a gamble at the moment. ;)

    (Sorry, I couldn't resist)
  16. eawmp1 macrumors 601


    Feb 19, 2008
    Blame the speculators, not Apple.

    Do you often rent Conspiracy Theory?
    As you've already owned a 3G and 3GS iPhone, I'd think you'd already lived throgh supply/demand issues before.
  17. vegas-steven thread starter macrumors regular

    Nov 14, 2007
    Actually I managed to get the 3Gs day one and skipped my iphone4 on day one but was able to reserve one no problem.

    I waited a few days for the 3G but we all did. It was pretty understood it would be sold out lol.
  18. Melrose Suspended


    Dec 12, 2007
  19. lsvtecjohn3 macrumors 6502a

    May 8, 2008
    First part you might be right, but I say take off that tin foil hat

    The second part what do you want Apple to do the making a phone every second of the day. That's how much demand is for the iPhone 4


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