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macmee

Suspended
Original poster
Dec 13, 2008
835
1,110
Canada
so I've had my 5k iMac for a year and 2 months and I'm noticing really bad image retention issues:

nG2VeNx.jpg


should I be worried about this? Do all iMacs do this?
[doublepost=1457815167][/doublepost]here's another
h7pN931.jpg
 
I was the starter of the original thread regarding image retention on my late 2014 5K. I have since taken it in several times for the issue, and three displays plus a logic board later mine still does this, slowly worsening. I'd like to try one more time to get it fixed.

Depending on the severity of your case (it's hard to tell from the photos) if you're still under warranty you can take it in for a display replacement, but there's no guarantee the issue won't just come back even after then.
 
I was the starter of the original thread regarding image retention on my late 2014 5K. I have since taken it in several times for the issue, and three displays plus a logic board later mine still does this, slowly worsening. I'd like to try one more time to get it fixed.

Depending on the severity of your case (it's hard to tell from the photos) if you're still under warranty you can take it in for a display replacement, but there's no guarantee the issue won't just come back even after then.

I just took mine in and they ran a diagnostic on it to test for image retention and my computer passed... I have no idea how because I definitely get the issue. To be fair I have flux installed (but I had the issue before flux) so they told me to go home and re-install OSX and to come back if it's still an issue. Ah well. I have apple care for a good while longer so I might just leave it for now and deal with it later. I only notice on dark backgrounds for now anyway.
 
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