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I just got an Alaska scan...

May 04, 2011 12:58 PM ARRIVAL SCAN ANCHORAGE, AK
May 04, 2011 7:39 PM DEPARTURE SCAN CHEK LAP KOK, HK
May 04, 2011 1:30 AM DEPARTURE SCAN CHENGDU, CN
May 02, 2011 8:51 PM DEPARTURE SCAN EPZ, CN
May 02, 2011 12:46 PM ORIGIN SCAN EPZ, CN
May 02, 2011 9:09 AM BILLING INFORMATION RECEIVED CN

Any guess as to how much longer to NYC? Hoping to get it before a business trip on Monday.
 
I ordered my Ipad on April 7th from a Verizon store. The day I ordered they did not provide any tracking info. Just said I could get updated info on their website. Anytime I go to the website, it says my order cannot be found. Shipping time at the time was 2-3 weeks. It has been four weeks and I have no idea if or when it will be shipped. Verizon does not know, Fedex does not know and apple does not know. On this forum it looks like people that ordered on or around April 20th are starting to receive their Ipad 2. Anyone else with the same experience or any suggestions on what to do next? Should I just wait out another week or dispute with my credit card?
 
I ordered my Ipad on April 7th from a Verizon store. The day I ordered they did not provide any tracking info. Just said I could get updated info on their website. Anytime I go to the website, it says my order cannot be found. Shipping time at the time was 2-3 weeks. It has been four weeks and I have no idea if or when it will be shipped. Verizon does not know, Fedex does not know and apple does not know. On this forum it looks like people that ordered on or around April 20th are starting to receive their Ipad 2. Anyone else with the same experience or any suggestions on what to do next? Should I just wait out another week or dispute with my credit card?

Charging before shipping is very bad form. If they can't even provide tracking info, personally I'd dispute the charge and order from Apple. I know it sucks to have to get in back of the line again, but the situation you're describing just doesn't sound right.
 
I just got an Alaska scan...

May 04, 2011 12:58 PM ARRIVAL SCAN ANCHORAGE, AK
May 04, 2011 7:39 PM DEPARTURE SCAN CHEK LAP KOK, HK
May 04, 2011 1:30 AM DEPARTURE SCAN CHENGDU, CN
May 02, 2011 8:51 PM DEPARTURE SCAN EPZ, CN
May 02, 2011 12:46 PM ORIGIN SCAN EPZ, CN
May 02, 2011 9:09 AM BILLING INFORMATION RECEIVED CN

Any guess as to how much longer to NYC? Hoping to get it before a business trip on Monday.

Mine are identical after the Chendu departure scan, also currently in Alaska with same time stamp, any hope for tomorrow by 10:30 NJ?
 
Mine are identical after the Chendu departure scan, also currently in Alaska with same time stamp, any hope for tomorrow by 10:30 NJ?

I'd say it likely turns around through Louisville, KY tonight. Check FlightAware for flights between PANC and KSDG.

Last I checked, there were three or four that arrive after midnight. From there, based on what I've seen on other iPad reports, expect some time on the ground in Louisville then arrival at the closest airport depot before 8 a.m.
 
I just got an Alaska scan...

May 04, 2011 12:58 PM ARRIVAL SCAN ANCHORAGE, AK
May 04, 2011 7:39 PM DEPARTURE SCAN CHEK LAP KOK, HK
May 04, 2011 1:30 AM DEPARTURE SCAN CHENGDU, CN
May 02, 2011 8:51 PM DEPARTURE SCAN EPZ, CN
May 02, 2011 12:46 PM ORIGIN SCAN EPZ, CN
May 02, 2011 9:09 AM BILLING INFORMATION RECEIVED CN

Any guess as to how much longer to NYC? Hoping to get it before a business trip on Monday.

My iPad is keeping yours warm in Alaska :) (Same times down the line) .Mine is heading to LA, though. Ordered Apr 15.
 
The status of mine has been stuck as follows all day long...



May 04, 2011 2:08 PM PACKAGE HAS SHIPPED AND THE DELIVERY IS BEING SCHEDULED; CHECK FOR UPDATES LATER / FORWARDED TO THE FACILITY IN THE DESTINATION CITY CHENGDU, CN

May 04, 2011 2:03 PM PACKAGE HAS SHIPPED AND THE DELIVERY IS BEING SCHEDULED; CHECK FOR UPDATES LATER CHENGDU, CN

May 04, 2011 1:30 AM DEPARTURE SCAN CHENGDU, CN

May 02, 2011 9:33 PM THE SERVICE SELECTED IS NOT AVAILABLE TO THE DESTINATION ADDRESS / DOWNGRADED, FORWARDED TO CONSIGNEE, SELECTED SERVICE IS NOT AVAILABLE EPZ, CN

May 02, 2011 2:29 AM ORIGIN SCAN EPZ, CN

May 02, 2011 4:44 AM BILLING INFORMATION RECEIVED CN

I see the same thing for one ordered on April 15th. Almost the same times.

DqeTz.png
 
My CC got charged the $12 for the upgraded shipping (that i added on later)...but not for the iPad itself.
 
Hummer, I placed my order on April 13, so I guess we can safely assume our iPads are in the same shipment. I've still got my fingers crossed for delivery tomorrow, although its looking less and less likely.
 
I see the same thing for one ordered on April 15th. Almost the same times.

Image

Mine shipped on April 30th and has been stuck in China since then:

Chengdu, China 05/03/2011 8:02 P.M. Pkg shipped; delivery being scheduled
Chengdu, China 05/01/2011 4:47 A.M. Package has shipped and the delivery is being scheduled; check for updates later.
EPZ, China 04/30/2011 10:52 P.M. Departure Scan
04/30/2011 12:19 P.M. Origin Scan
China 04/30/2011 9:19 A.M. Order Processed: Ready for UPS

Not update on a delivery date from UPS... a bunch of morons in their customer service who just repeat standard replies.

I wonder how companies like UPS claim to be the top players in the logistics industry with this kind of service.

This is REALLY getting frustrating :mad:
 
Stuck in China Also

Mine shipped on April 30th and has been stuck in China since then:

Chengdu, China 05/03/2011 8:02 P.M. Pkg shipped; delivery being scheduled
Chengdu, China 05/01/2011 4:47 A.M. Package has shipped and the delivery is being scheduled; check for updates later.
EPZ, China 04/30/2011 10:52 P.M. Departure Scan
04/30/2011 12:19 P.M. Origin Scan
China 04/30/2011 9:19 A.M. Order Processed: Ready for UPS
:

It looks like ours came off the same line. My time stamps are almost exactly what yours are. Based off of the last week or so of posts, we should expect nothing, and just be happily surprised when they in fact do show up stateside.

It's been a total bummer to watch shipments that UPS timestamped DBS days after ours nearing their delivery point.

Did you pay for expedited shipping? My iPad was ordered as a gift for me (trust me, I'm not complaining!) but I wonder if I should tell the gift giver that they can request a expedited shipping refund. Apple had a deliver by date of the 3rd.

Here's my info:
Chengdu, China 05/03/2011 8:04 P.M. Pkg shipped; delivery being scheduled
Chengdu, China 05/01/2011 4:47 A.M. Package has shipped and the delivery is being scheduled; check for updates later.
EPZ, China 04/30/2011 10:52 P.M. Departure Scan
04/30/2011 3:39 P.M. Origin Scan
China 04/30/2011 7:30 A.M. Order Processed: Ready for UPS
 
It looks like ours came off the same line. My time stamps are almost exactly what yours are. Based off of the last week or so of posts, we should expect nothing, and just be happily surprised when they in fact do show up stateside.

It's been a total bummer to watch shipments that UPS timestamped DBS days after ours nearing their delivery point.

Did you pay for expedited shipping? My iPad was ordered as a gift for me (trust me, I'm not complaining!) but I wonder if I should tell the gift giver that they can request a expedited shipping refund. Apple had a deliver by date of the 3rd.

Here's my info:
Chengdu, China 05/03/2011 8:04 P.M. Pkg shipped; delivery being scheduled
Chengdu, China 05/01/2011 4:47 A.M. Package has shipped and the delivery is being scheduled; check for updates later.
EPZ, China 04/30/2011 10:52 P.M. Departure Scan
04/30/2011 3:39 P.M. Origin Scan
China 04/30/2011 7:30 A.M. Order Processed: Ready for UPS

No, I did not pay for the expedited shipping, but Apple's email said it will deliver by May 3rd.

About your shipment, I'm not sure if they can change the shipping method now after it has already shipped.

The most frustrating part is the lack of information on UPS' side.
 
I just checked my order status for one final time today. (even though its no longer "today")My ipad is in memphis... Finally its in the US! Ordered it 4/21, was shipped 5/2 and is supposed to come 5/6. Sounds like Fedex is right on time.
 
Ordered on April 19 with standard shipping
Too bad, I won't be home to receive it... Got a test at school :(
 

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Finally mine has arrived in the US, it will def. be here tomorrow:

May 5, 2011 12:26 AM Arrived at FedEx location MEMPHIS, TN
May 4, 2011 11:55 PM Int'l shipment release MEMPHIS, TN
May 5, 2011 2:34 AM In transit SENNAN-SHI JP

Since I live in NC, it is only one hop away :)
 
finally UPS wakes up ..
Order Apr. 12 - Delevery date : May 3 .. with UPS .. May 5 :mad:
 

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Shipment Progress
EPZ, China 05/05/2011 3:53 P.M. Departure Scan
05/05/2011 7:11 A.M. Origin Scan
China 05/05/2011 3:09 A.M. Order Processed: Ready for UPS


Finally got shipment notification. I paid for expedited shipping, is there a chance it will get here Saturday? Do I have to request saturday delivery if that's possible or is that not an option?
 
Looks like it just may be on a truck to my house...

May 05, 2011 6:46 AM IN TRANSIT TO NEW YORK, NY
May 05, 2011 6:45 AM DEPARTURE SCAN NEWARK, NJ
May 05, 2011 6:06 AM ARRIVAL SCAN NEWARK, NJ
May 05, 2011 4:13 AM DEPARTURE SCAN LOUISVILLE, KY
May 05, 2011 3:07 AM LOCATION SCAN LOUISVILLE, KY
May 05, 2011 2:56 AM IMPORT SCAN LOUISVILLE, KY
May 05, 2011 1:03 AM ARRIVAL SCAN LOUISVILLE, KY
May 04, 2011 3:03 PM DEPARTURE SCAN ANCHORAGE, AK
May 04, 2011 12:58 PM ARRIVAL SCAN ANCHORAGE, AK
May 04, 2011 7:39 PM DEPARTURE SCAN CHEK LAP KOK, HK
May 04, 2011 1:30 AM DEPARTURE SCAN CHENGDU, CN
May 02, 2011 8:51 PM DEPARTURE SCAN EPZ, CN
May 02, 2011 12:46 PM ORIGIN SCAN EPZ, CN
May 02, 2011 9:09 AM BILLING INFORMATION RECEIVED CN
 
I just called Apple and the rep I spoke to says they're getting several calls about what appear to be stalled shipments. On recent orders Apple's seeing that UPS is not updating their system (at least consistently), but it is likely iPads are moving within the UPS system. I think this manifests itself as people not seeing movement out of Chengdu until it shows up in Louisville, KY. The rep said my anticipated delivery of tomorrow at 10:30 am still holds.

Woke up this morning and indeed, it looks like my 32 gb wifi black iPad made it across the Pacific. Yay!

However, it missed its connection and will be spending another day in scenic Louisville, KY. Boo! My guess is the customs clearance (the import scan) and breaking the pallet took too long.

NB: No scans leaving Chengdu or in Hong Kong or Anchorage.

Louisville, KY, United States 05/05/2011 5:18 A.M. The scheduled connection was missed.
05/05/2011 3:29 A.M. Import Scan
Chengdu, China 05/02/2011 8:11 A.M. Origin Scan
China 05/02/2011 4:04 A.M. Order Processed: Ready for UPS

So, all wrapped up, delivery was rescheduled from 5/5 by 10:30 to 5/6 by 10:30. Which, going all the way back to the beginning of my order (placed 4/15), was what was originally stated by Apple before my order went PFS. So, when 2-3 weeks was the shipment schedule, my order should go placement to delivery in 21 days.
 
Last edited:
Shipment Progress
EPZ, China 05/05/2011 3:53 P.M. Departure Scan
05/05/2011 7:11 A.M. Origin Scan
China 05/05/2011 3:09 A.M. Order Processed: Ready for UPS


Finally got shipment notification. I paid for expedited shipping, is there a chance it will get here Saturday? Do I have to request saturday delivery if that's possible or is that not an option?

UPS (generally) delivers M-F. Monday or Tuesday would be more likely unless it gets on one of the Hong Kong to Anchorage flights *today*, in which case, you might see it tomorrow.

Also, you may want to call Apple and see about having your expedited shipping refunded. All iPads are traveling the same way from China and there's little if any difference in orders placed the same day, for the same configuration and when they are actually making it stateside for delivery.
 
Woke up this morning and indeed, it looks like my 32 gb wifi black iPad made it across the Pacific. Yay!

However, it missed its connection and will be spending another day in scenic Louisville, KY. Boo! My guess is the customs clearance (the import scan) and breaking the pallet took too long.

NB: No scans leaving Chengdu or in Hong Kong or Anchorage.

Louisville, KY, United States 05/05/2011 5:18 A.M. The scheduled connection was missed.
05/05/2011 3:29 A.M. Import Scan
Chengdu, China 05/02/2011 8:11 A.M. Origin Scan
China 05/02/2011 4:04 A.M. Order Processed: Ready for UPS

So, all wrapped up, delivery was rescheduled from 5/5 by 10:30 to 5/6 by 10:30. Which, going all the way back to the beginning of my order (placed 4/15), was what was originally stated by Apple before my order went PFS. So, when 2-3 weeks was the shipment schedule, my order should go placement to delivery in 21 days.

Very Similar boat as you:
-----
Location Date Local Time ActivityWhat's This?
Louisville, KY, United States 05/05/2011 2:54 A.M. Import Scan
Chengdu, China 05/02/2011 8:13 A.M. Origin Scan
China 05/02/2011 4:04 A.M. Order Processed: Ready for UPS
-----

My package is just not scanning anywhere :( Mine doesn't have the 'Connection missed' scan, though my Delivery date was pushed back to tomorrow :'(

I'm calling Apple now to get my shipping fee back... I also noticed that if you place an order for an iPad now, faster shipping is not an option anymore ;)
 
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