Recovering old voicemail after iPhone 6 upgrade

roxics

macrumors regular
Original poster
Aug 4, 2013
247
67
So when I got my new iphone 6 I did a restore backup from my old 5C using iTunes. But my old voicemail didn't transfer.

I have saved voicemails on my 5C from about a year ago. So I have a lot of them. Is there a way to get them back and working on my iPhone 6?
 

mlsusa

macrumors regular
Sep 17, 2012
148
11
Interesting. Who's your carrier? I'm with AT&T and the voicemails are stored on their side. I don't know if this is carrier specific. When I set up my new 6, whether it was a restore from backup or set up as new device, the most recent voicemails were there.
 

greytmom

macrumors 68040
Jun 23, 2010
3,428
606
So when I got my new iphone 6 I did a restore backup from my old 5C using iTunes. But my old voicemail didn't transfer.

I have saved voicemails on my 5C from about a year ago. So I have a lot of them. Is there a way to get them back and working on my iPhone 6?
Call your carrier and see if they can help. I'm with ATT and mine transferred to new phone easily.
 

roxics

macrumors regular
Original poster
Aug 4, 2013
247
67
I'm also with AT&T and all the old voicemails are gone.
 

heisenberg123

macrumors 603
Oct 31, 2010
6,495
9
Hamilton, Ontario
interesting I am with ROgers(Canada) and my voicemails are on their end so I can listen to them from any cell phone or land line in the world, not sure how its phone related in your case
 

roxics

macrumors regular
Original poster
Aug 4, 2013
247
67
The oldest voicemail on my 5C dates back to Sep 3, 2013.
The oldest voicemail on my 6 dates back to Aug 30, 2014.

So I don't know what's up.
 

kaelynchris

macrumors newbie
Mar 4, 2015
1
0
To recover iPhone 6 Voice Memos, follow:
Connect iPhone to the computer.
Launch iTunes if it does not open automatically.
Locate your iPhone in the iTunes "Devices" list.
Right-click on the iPhone and select "Restore from Back Up." ITunes restores your phone from the back up.
Click the "Eject" button next to your iPhone in the "Devices" list.
Unplug your iPhone.
Open the Voice Memos app on your iPhone.
Click the "List" button to the right of the sound meter to open your saved voice memos.
 
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Ally1421

macrumors newbie
Oct 26, 2015
3
0
So when I got my new iphone 6 I did a restore backup from my old 5C using iTunes. But my old voicemail didn't transfer.

I have saved voicemails on my 5C from about a year ago. So I have a lot of them. Is there a way to get them back and working on my iPhone 6?
This happened to me as well, did you ever figure it out?
 

willmtaylor

macrumors G4
Oct 31, 2009
10,190
7,720
Here(-ish)
To recover iPhone 6 Voice Memos, follow:
Connect iPhone to the computer.
Launch iTunes if it does not open automatically.
Locate your iPhone in the iTunes "Devices" list.
Right-click on the iPhone and select "Restore from Back Up." ITunes restores your phone from the back up.
Click the "Eject" button next to your iPhone in the "Devices" list.
Unplug your iPhone.
Open the Voice Memos app on your iPhone.
Click the "List" button to the right of the sound meter to open your saved voice memos.
Voice Memos from the iOS app =/= voicemail from one's cellular provider
 

Ally1421

macrumors newbie
Oct 26, 2015
3
0
I have already backed up from prior phone to this one. If I choose to use previous backup again it will delete everything I've put on my phone since
 
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