Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Refurb iPhone good?

myrtlebee said:
Didn't realize you like wasting your time. Do it your way- no use asking for insight if you know what you're going to do already.
Click to expand...
The only thing I'm saying is the phone was already ordered there is nothing I can do about it now. Other then send it back if I decide to do that. But Apple said I could call and tell them the number and they would tell me if they were the ones that refurbished it.
 
as someone who works for a major wireless carrier I would strongly advise against getting the replacement through the carrier and try to get it through Apple if you can.

You'd be surprised how many customers end up with devices that are worse off than their initial device and issues.
 
  • Like
Reactions: Applejuiced, LoliS, Breaking Good and 3 others
Rayy42 said:
as someone who works for a major wireless carrier I would strongly advise against getting the replacement through the carrier and try to get it through Apple if you can.

You'd be surprised how many customers end up with devices that are worse off than their initial device and issues.
Click to expand...

LoliS said:
That's a lie. The Verizon Certified Like New Replacements are horrible. They are refurbished by Verizon. Go through Apple, not Verizon.
Click to expand...

Wasting your time. He already decided.
 
Just got the device in the mail and called Apple they ran the imei and told me it has not been refurbished. That it was left over stock and hasn't ever been used.
 
Brandonjr36 said:
It just shows what the phone is and warranty til December 2018
Click to expand...
That proves it is a refurb, i.e., Verizon Certified Like New Replacement (CLNR) device. Someone bought that phone in December of 2017 and returned it to Verizon. And Verizon inspected it then sent it back out to you.

[doublepost=1489122106][/doublepost]
Applejuiced said:
Why December 2018?
That's not a year since you got it.
Click to expand...
Yeah, that definitely is a CLNR then.

Sometimes they are in good shape, for instance someone just decided they wanted a higher storage capacity, or they wanted a different color, etc. The previous owner bought it in December of 2017, returned it to Verizon and then Verizon inspected it and sent it to OP as a CLNR.
 
Last edited:
  • Like
Reactions: timeconsumer
deano1972 said:
Did you buy your original phone in December 2017?
Click to expand...
It doesn't matter. Verizon does not have the ability to change the Apple warranty end date for its CLNR devices. That is controlled by Apple, not Verizon.

When you get a Verizon CLNR device, you get the Apple warranty of the replacement device (if any is left), not your original device. With an Apple replacement device, Apple substitutes the IMEI of the replacement device into the warranty of your defective device or you get 90 days of warranty, whichever is longer. It doesn't work the same with Verizon CLNR - Verizon does not have the ability to do what Apple does since Verizon doesn't control Apple's warranty database.

Sometimes you hit the warranty lotto and you get a CLNR device with a longer Apple warranty than you had left on your original device. Other times you get screwed.

Either way, NO ONE SHOULD EVER GET A VERIZON CLNR DEVICE IF THEY HAVE APPLE WARRANTY LEFT. You are just as likely to get a defective CLNR as you are to get a good one.
 
  • Like
Reactions: timeconsumer and Applejuiced
LoliS said:
It doesn't matter. Verizon does not have the ability to change the Apple warranty end date for its CLNR devices. That is controlled by Apple, not Verizon.

When you get a Verizon CLNR device, you get the Apple warranty of the replacement device (if any is left), not your original device. With an Apple replacement device, Apple substitutes the IMEI of the replacement device into the warranty of your defective device or you get 90 days of warranty, whichever is longer. It doesn't work the same with Verizon CLNR - Verizon does not have the ability to do what Apple does since Verizon doesn't control Apple's warranty database.

Sometimes you hit the warranty lotto and you get a CLNR device with a longer Apple warranty than you had left on your original device. Other times you get screwed.

Either way, NO ONE SHOULD EVER GET A VERIZON CLNR DEVICE IF THEY HAVE APPLE WARRANTY LEFT. You are just as likely to get a defective CLNR as you are to get a good one.
Click to expand...
Thanks for the detailed explanation, I have no idea how the Verizon warranty works (I'm in the UK), I was more interested in if the OP had lost out on any of his remaining warranty as suggested might happen if he got a replacement from Verizon and sent an older device. If he hasn't lost any of his remaining warranty and is happy with the replacement all is good.
Personally I agree with the general opinion on this thread though, I would have only gone through Apple for a replacement phone.
Cheers
 
  • Like
Reactions: timeconsumer
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back