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AeroUK

macrumors 6502
Original poster
Jan 6, 2008
380
37
New York
i recieved a replacement phone today and the model ID starts with ‘N’ and not ‘M’.

I read online that this means the phone is a refurb or ‘like new’ device. Is this true or not?
 
Whether it’s a refurb or brand new service unit, Apple has used the M and N letters in front of the model number to differentiate from retail units for years.
 
Am I being unreasonable to ask for a brand new M phone when I’ve only have the device for ten days?
 
Am I being unreasonable to ask for a brand new M phone when I’ve only have the device for ten days?
If you just got it you should of returned it and rebought it. Once you receive a white box replacement it’s pretty hard to get a retail unit again.
 
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Who cares? They’re the exact same phone and it does not have any bearing on resale prices.

This early in the game I guarantee that it’s a new model pulled off the factory line.
[doublepost=1510617832][/doublepost]I would argue that the refurbished ones from Apple are probably better than the ones off the line. The hand touch can make a difference.
 
Am I being unreasonable to ask for a brand new M phone when I’ve only have the device for ten days?

Yes, you are. It's too early to get a refurbished unit. It's just a N/M designation for internal Apple purposes. It won't impact your ability to sell or trade the phone in down the road.
 
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I’ve only seen white box replacements come with N model numbers. Anything in a retail box with all accessories will have an M model

I can categorically say that this is not true. I got my 8 plus replaced and the model number starts with M.
 
It’s not refurbished at this point. No way they have been able to refurbish phones that people have returned during the last 10 days. #JFC.
 
I just got my X two days ago, I had problems with the display. I brought it in, and they replaced it with a brand new phone coming from the plain white box. It has the "N" designation, but they told me that currently all the replacements are brand new, not refurbished.

I looked up the stats on the phone after I got home, and it had 0 cycles with a manufacture date of October 17th, so it is brand new. Nothing to worry about.
 
The first letter in Part No can be one of 4: M, N, F, 3.
M means brand new iPhone, N means replacement brand new, F means refurbished, 3 means demo in stores.
 
Apparently it means it’s an replacement but I want a brand new phone!
It's not a used or refurbished phone, it's classified as a replacement. The only way to get another retail phone is to do an exchange for a new one. I'd imagine you're within your 14 days anyway since the phone came out last week.
 
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