Remove authorization requirement?

Discussion in 'Mac Apps and Mac App Store' started by uRabbit, Mar 18, 2012.

  1. uRabbit macrumors member

    Joined:
    May 13, 2011
    #1
    My wife has some music in iTunes that I got there via Senuti a couple years ago. Now she does not remember her iTunes Store account's password, and it will not let her play the songs. Also, it won't send the password request email to her email, nor will it recognize her birthdate as correct.

    What the heck can we do?
     
  2. gnasher729 macrumors P6

    gnasher729

    Joined:
    Nov 25, 2005
    #2
    Call Apple support.
     
  3. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #3
    Has she tried to look up her password in Keychain Access?
     
  4. uRabbit thread starter macrumors member

    Joined:
    May 13, 2011
    #4
    It has never been accessed from this computer.
     
  5. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #5
    Try it from a computer that was used to access it.
     
  6. uRabbit thread starter macrumors member

    Joined:
    May 13, 2011
    #6
    That one's PSU burnt out and has since been donated to the computer recycling center. :cool:

    I'll have her call support.
     

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