replacing cracked macbook case

[Spongey817]

Hey guys

I'm looking to take my MacBook in sometime this week for the same exact problem...just a quick question

Does Apple offer any type of "trading up?" For example, I give my MacBook + cash for a new unibody MBP?

I don't expect them to, nor will I have a problem if they don't. I was just wondering if something like this was possible. Thanks...

 

[donaghy]

FYI to everyone with this problem. Took my macbook to genius bar today and they said they will replace the top case for free even though my macbook is out of warranty and no applecare cover. The guy was sound, no complaints. However, to replace my superdrive would cost over £100 which i think is ridiculously expensive but i nvr use it so not replacing it. The guy said the same thing, he rarely uses his too and unless it was really needed then he wouldn't bother with it either.

Had an issue with my airport card having intermittent signal strength, they think its a software issue but wont know more until they take a look. With Snow Leopard being released this week i wont get it back until monday, not that i'm bothered, just happy to get sorted

 

[Surely]

Hey guys

I'm looking to take my MacBook in sometime this week for the same exact problem...just a quick question

Does Apple offer any type of "trading up?" For example, I give my MacBook + cash for a new unibody MBP?

I don't expect them to, nor will I have a problem if they don't. I was just wondering if something like this was possible. Thanks...

No, Apple doesn't have a Cash For Clunkers program.

FYI to everyone with this problem. Took my macbook to genius bar today and they said they will replace the top case for free even though my macbook is out of warranty and no applecare cover. The guy was sound, no complaints. However, to replace my superdrive would cost over £100 which i think is ridiculously expensive but i nvr use it so not replacing it. The guy said the same thing, he rarely uses his too and unless it was really needed then he wouldn't bother with it either.

Had an issue with my airport card having intermittent signal strength, they think its a software issue but wont know more until they take a look. With Snow Leopard being released this week i wont get it back until monday, not that i'm bothered, just happy to get sorted

Thanks for the update.

I have some cracking on the plastic bezel that is around my screen, right near the 1 inch raised plastic line that stops the screen from touching the keyboard. I'm out of warranty, so I wasn't sure if anything could be done. Hopefully they'll replace that for me without charge.

I've had my MacBook since late 2007 (2.2 GHz SR), and I've had to bring it in twice for cracking issues. Both times were still within my warranty period though. Once was for cracking on the bottom casing, and once was for cracking on the 'palm rest' area, near the sleep light.

This cracking issue has nothing to do with being too rough or abusing the MB. I baby my MB, I keep it clean, and I am always very careful with it. Actually, last week someone commented on how clean and new it still looks, and was surprised to hear that I've had it since Nov. 2007.

 

[Spongey817]

No, Apple doesn't have a Cash For Clunkers program.

You mean I can't trade in my MB for a MBP with better MPG (battery life)?

 

[aduarte]

warranty scam

I just took my macbook in for a cracked edge on the casing and they are saying that they detected "liquid damage" on the inside so my warranty is void and they will not fix the cracking unless I pay $800 to fix my computer which was working perfectly. I am going in today to talk to them. I am extremely dissappointed. This is my first macbook and may be my last. This isn't apple care; it is apple scare.

 

[Daveoc64]

I just took my macbook in for a cracked edge on the casing and they are saying that they detected "liquid damage" on the inside so my warranty is void and they will not fix the cracking unless I pay $800 to fix my computer which was working perfectly. I am going in today to talk to them. I am extremely dissappointed. This is my first macbook and may be my last. This isn't apple care; it is apple scare.

This is the sort of thing that worries me about those Liquid sensors in products.

 

[cjmillsnun]

I just took my macbook in for a cracked edge on the casing and they are saying that they detected "liquid damage" on the inside so my warranty is void and they will not fix the cracking unless I pay $800 to fix my computer which was working perfectly. I am going in today to talk to them. I am extremely dissappointed. This is my first macbook and may be my last. This isn't apple care; it is apple scare.

1. Liquid damage is very common in MacBooks. The keyboard lets liquids straight though into the inside of the computer. They are extremely strict about liquid damage, because the main component that gets damaged (the keyboard) is replaced as part of the top case repair.