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Retina MacBook Pro Users Still Complaining of Image Persistence

Pfft!

So my rMBP arrived and it has a Samsung display ... BUT it also has some dead pixels as well as some marks/scratches on the aluminium.

... I think this is where I wash my hands of Apple. I KNEW there would be issues with this machine and at this price I think it is completely unacceptable. The only reason I bought the damn thing is because my 3+ year old iMac's screen died & I need a computer for my degree which starts in just a couple of weeks or so.

A complete waste of my time and efforts ...
 
adder7712 said:
You can't deny Samsung makes really, really good panels.
Click to expand...

... but I have just reboxed a rMBP with Samsung display to return for a refund because of dead pixels?

I actually think the whole "game" is a lottery with Apple. I've had dead pixels/bleeding on iPhones, iPads, and Apple desktops/laptops so I really don't know what to say on the matter, other than I simply do not have this issue with other manufacturers/companies?

The other very common issue for me with Apple products is dust behind screens, and I am talking fresh out of the box!

All I know is that I don't feel that many of Apple's products deserve their price tags ... they should be absolutely perfect for the price we pay.
 
deadlystriker said:
If ghosting is "normal" then why are they replacing machines?
Click to expand...
Probably either because stores are clueless of this inheretent IPS display effect or because they want to be more forthcoming than telling "no, you are wrong, your display is fine". The traditional case of "The customer is always right".

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TreyCox said:
Yep! I'm typing from my iMac at work right now that does it. 2009 iMac 24".... just looked up the screen specs on it and it reads "LG.Phillips LCD" when I look it up online.

The screen is horribly yellow and it has constant "ghosting".
Click to expand...
You should at least adjust the color profile to make it less yellow.
 
second unit is faulty as well. both LGs.

this is ***** apple!

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appel should admit the problem and the fact that samsung makes better panels than LG. if this continues ill return my mac and switch to pc.
 
The hastle of having to have this machine fixed is annoying.

Honestly, I'm not happy or impressed with the computer. Apple really do not know what they are doing. Abanding industry network standards and expect users to carry tacky cable extensions is just embarrassing and a huge inconvenience.

Apple believe they are leading the industry but it's all marketing nonsense and lies. They have no idea what the market needs and this MacBook Retina is great example of just how far they are from these expectations. If your not requiring a demanding computer then this could serve your needs. If you expect this computer to provide performance and relighability then be very warned.

Apple = fail.

pacalis said:
I really like my rMBP. Still, apparently it has the ghosting issue using an LG screen (I ran the test, I didn't notice it otherwise) . And yes, some of the display settings are screwed up on hi-res.

But what is infuriating is that the wifi is constantly dropping - like every minute. This doesn't happen on netflix and downloads though, so I think it's a software issue conflict with the browsers because I am constantly reloading on Safari or Chrome (man, Chrome makes the machine roast).

Absurd that they can't hold a signal in a machine like this.

And worse, I don't want to trade it in because of the hassle and the likelihood that I'll end up with something worse.
Click to expand...
 
Denzo said:
...still looks like sex...
Click to expand...

:rolleyes:

Unless your working for the president, I really dont think there is an issue, but hey you never know.
Click to expand...

You obviously don't know much... For example, if you work in health care you don't want a patient's data to remain on a display that is visible to others. HIPAA compliance is taken very seriously by most health care providers.

Legal services is another industry where it would be a potential risk if sensitive information is readily available to others.

Posts like yours add nothing to the discussion. "My Apple stuff is great, what's your problem, it's no big deal BLAHBLAHBLAH." What exactly is the point? That you won the Apple Lottery and you are easily seduced by shiny consumer products?

Try developing a little empathy for others. Keep trying because you will probably have to dig deep to find it...
 
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Don't buy Rev. A unless you like whining about it.

phpmaven said:
If everybody followed that advice, there wouldn't be any products period.
Click to expand...

If everyone followed that advice just once in a new product launch, Apple might just do a bit more road testing of their rev. A models and start releasing a proper one from the word go.
Slap them hard where it hurts and they might just learn that even sheeple can stampede them flat.

:eek:
 
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It's funny how the people who had issues with the bad retina iPad displays were called OCD and ostracized into obscurity, but the rMBP folks don't quite get the same treatment. There seems to be a price point, around $2,500, where there's somewhat universal agreement that crap screens aren't OK.
 
gpzjock said:
If everyone followed that advice just once in a new product launch, Apple might just do a bit more road testing of their rev. A models and start releasing a proper one from the word go. Slap them hard where it hurts and they might just learn that even sheeple can stampede them flat.
:eek:
Click to expand...

This whole discussion is moot since what you suggest will never happen.
 
Here's to the dreamers......

phpmaven said:
This whole discussion is moot since what you suggest will never happen.
Click to expand...

Agreed but the problem is directly linked to human nature, we only seem to really learn by our own experience and not by other's referred experiences and actions; sometimes we don't catch on for a loooong time even then.

I bought a Rev. B G3 Bondi Blue iMac after waiting to find what was wrong with Rev. A one.
Apple only put 2mb of video RAM on the Rev. A's Rage Pro Turbo. They bumped it to 6mb on the B simply by putting another 4mb in a slot they had already fitted to the original motherboard. So Apple knew they would likely get flack for the very low video memory.
The 6mb one was still weak and I added an 8mb Voodoo2 on the mezzanine slot to solve its feeble 3D ability.

I bought the first G4 iMac (15"LCD 800mhz CPU) then realised I should have waited for the 17" widescreen Rev. B....

I bought the last PowerPC G5 64bit iMac (20" 2Ghz) just before the following Core Duo iMac was released. That Intel one was only 32bit when its Rev. B Core2Duo was 64bit. By now I was beginning to catch on.

I waited till an 8 core Mac Pro was available in 2008 before going for a workstation, it was the right choice I think but how many times did I get burned before I learned?

IF every one could learn from these experiences and actually resisted the hype just once (I know it is a fantasy) then the corporate mindset of the world's fattest company would be changed forever and for the better.

I can dream, but I know it is only a dream. :D
 
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Cockney Rebel said:
... but I have just reboxed a rMBP with Samsung display to return for a refund because of dead pixels?

I actually think the whole "game" is a lottery with Apple. I've had dead pixels/bleeding on iPhones, iPads, and Apple desktops/laptops so I really don't know what to say on the matter, other than I simply do not have this issue with other manufacturers/companies?

The other very common issue for me with Apple products is dust behind screens, and I am talking fresh out of the box!

All I know is that I don't feel that many of Apple's products deserve their price tags ... they should be absolutely perfect for the price we pay.
Click to expand...

I would categorize some forms of Dead Pixels as "normal". Much to my own displeasure, actual professional industry standards body has classified certain number of dead pixels under certain conditions acceptable:

http://en.wikipedia.org/wiki/ISO_13406-2

These guys are of course different from Apple's know-nothing geniuses calling image persistence a feature.

Agree with the rest of your comment. If you pay a premium, then it should be a premium quality product.
 
Northgrove said:
Probably either because stores are clueless of this inheretent IPS display effect or because they want to be more forthcoming than telling "no, you are wrong, your display is fine". The traditional case of "The customer is always right".

----------


You should at least adjust the color profile to make it less yellow.
Click to expand...

Its not a problem with all IPS screens, I left my Dell on the Windows desktop for an hour came back and its all fine. Dell do make some awesome screen which use LG Pannels I think.
 
Mackan said:
Smells like the earlier white MacBook cracked palm rest issue. They never acknowledged it was a design flaw.

Now it's same here. A manufacturing flaw of a larger scale, and they start the damage control, saying it's "normal". Hmm...
Click to expand...

Is Apple doing damage control? In order to perform damage control there first must be damage. Outside of this forum and Apple's own support forum, where does this issue exist?

Engadget?

TheVerge?

The New York Times?

If every twentieth screen were blowing up and blinding the user these sites populated by "writers" who are rather out in the open about their fanaticism of all things Apple would be extremely reluctant to publish anything about it.

How much Apple stock does David Pogue own? The writers at Engadget and TheVerge?

David Pogue's book listings at Amazon go on for pages and appear to be over 97% Apple related. At the New York Times he poses as a generic Technology writer supposedly covering the entire universe of Tech, which somehow works out to being over 90% about Apple. Windows and Android barely exist and are treated like Linux distros. Come up with an inovative Apple assessory such as a skin for a Macbook made from Saran Wrap and selling for $50 and the New York Times will publish a mini write-up for the Thursday print edition to promote it.

Surreal indeed.

The whole world of corporate tech writing seems to be populated by Apple fan boys. You either show up at the interview with Macbook and iPhone in tow or you keep on moving. They're a tribe.

Such people will not be involved with branding Apple's flagship model of technological expertise as being defective.
 
rrahimi said:
I would categorize some forms of Dead Pixels as "normal". Much to my own displeasure, actual professional industry standards body has classified certain number of dead pixels under certain conditions acceptable:
Click to expand...


... I will say to you what I say to everyone else: I don't care about industry standards - I have my OWN standards, and that is nothing short of perfection. Period (I'm not blowing up at you here, I'm just making my point).

Everything is relative and if this was a 500 quid laptop that we was speaking about then I'd take a couple of dead pixels on the chin, but not at this price!

Would you buy a nice new Merc and swallow a few scratches on the windscreen because "industry standards" deemed them "reasonable"? Absolutely not! But then again, I can tell you now that Mercededes has a muuuuch higher level of QC than Apple ever will have!

I was considering changing my return for refund to return for replacement but after reading other people's comments in this thread alone about receiving numerous replacements I have decided against it.

I am instead going to stick with the 8gm ram and buy from an Apple store in person tomorrow. I will check it in store and if there are any issues I will replace it there and then. Alternatively, if I get it home and notice (in the different lighting conditions) any abnormalities then it will be easier for me to take it back the following day for a replacement.

It's bulls*** that any of us have to go through this drama but sadly I have come to expect this from Apple now ...
 
Mojo1 said:
Posts like yours add nothing to the discussion. "My Apple stuff is great, what's your problem, it's no big deal BLAHBLAHBLAH." What exactly is the point? That you won the Apple Lottery and you are easily seduced by shiny consumer products?

Try developing a little empathy for others. Keep trying because you will probably have to dig deep to find it...
Click to expand...

It's the definition of trolling. When someone has no particular stake in the discussion, any understanding of the topic or any valuable feedback to add. Don't feed him.

----------
WestonHarvey1 said:
It's funny how the people who had issues with the bad retina iPad displays were called OCD and ostracized into obscurity, but the rMBP folks don't quite get the same treatment. There seems to be a price point, around $2,500, where there's somewhat universal agreement that crap screens aren't OK.
Click to expand...

I have an iPad 2 and as mentioned earlier it has serious persistence issues. The big difference for me though is that I don't use iPad for anything serious, so it's not disruptive my to work and life.

Price does play a role as well. Paid too much for Retina to live with the defective display.
 
Denzo said:
Unless your working for the president, I really dont think there is an issue, but hey you never know.
Click to expand...

:rolleyes:

Mojo1 said:
:rolleyes:
You obviously don't know much... For example, if you work in health care you don't want a patient's data to remain on a display that is visible to others. HIPAA compliance is taken very seriously by most health care providers.

Legal services is another industry where it would be a potential risk if sensitive information is readily available to others.
Click to expand...

Lucky for all of us that people with Denzo's attitude don't generally make it far in these professions.
 
It's the definition of trolling. When someone has no particular stake in the discussion, any understanding of the topic or any valuable feedback to add. Don't feed him.
Click to expand...

A cheap-shot is all you can come up with when you are not able to respond with a well thought-out response?

That's just pathetic... :rolleyes:
 
Read this!

... I went around the screen and "rubbed out" the stuck pixels!!

I can't believe it! I have read about people who have done this in the past but my screens have always been behind glass panels so I've never been able to do it!

There is just one small one at the far right of the screen, right next to the bezel which is not exactly noticeable - what do you reckon, should I keep ahold of this Samsung panel rMBP now? There are a couple of tiny marks on the chassis (I have also "rubbed" most of them out) so I might cut my losses and keep this machine?

I know it's ultimately down to me but I'd really like to know what you lot would do ... cheers in advance.

If I do keep it I will have to call Apple back so that they can re-enable the Apple Care and send me an (educational) £70 iTunes code as they will have cancelled the ones which arrived with the machine, due to me calling up to request a return.

Let me know, and thanks ...



***** Edit - forget about it, I just found a dead one near the centre of the display. I knew it was too good to be true!
 
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Did the test for at least 15 min. I unfortunately have an LG screen. Zero IR.

I'm no fanboy and if there was any issue over this $2200 machine I would flip the fu*k out. However, it seems fine. I've had it since June, although I've used it mostly in clamshell with dual monitors.


LP154WT1-SJA1
 
Havent Seen it yet

I have a Sammy Screen. Havent seen any ghosting of any sort. Is this problem LG specific?
 
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