iPad Return Air to Best Buy that was exchanged at the Apple store?

Discussion in 'iPad' started by RTbar, Jan 12, 2014.

  1. RTbar macrumors regular

    Joined:
    Nov 26, 2011
    #1
    I bought my iPad in November at Best Buy and had to exchange it at the Apple store due to tint issues...but now I just had an entire row of pixels die, and I am sick of doing multiple returns of every Apple product so I want to just refund it... But will BB take it back even though it was exchanged? The serial won't match the box
     
  2. blarivee macrumors 6502

    Joined:
    Jun 29, 2009
    Location:
    US
    #2
    No. Best Buy will not accept the return if the serials numbers do not match the numbers on the receipt.
     
  3. carjakester macrumors 68020

    carjakester

    Joined:
    Oct 21, 2013
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    Midwest
    #3
    maybe if you could contact apple or best buy to try and get a record of the replacement they might take it back.
     
  4. jbachandouris macrumors 68040

    jbachandouris

    Joined:
    Aug 18, 2009
    Location:
    Upstate NY
    #4
    I had a similar issue awhile back. Apple exchanged a defective iPad (pixels of course) because Best Buy had no 32GB in stock to exchange. Since I knew one of the managers, she allowed a no receipt return.

    She knew I had decided to upgrade to a 64GB (and did so), so maybe that's why she allowed it.
     
  5. RTbar thread starter macrumors regular

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    Nov 26, 2011
    #5
    Well I'm going to try tomorrow, we'll see what happens
     
  6. eelw macrumors 6502a

    eelw

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    Sep 19, 2012
  7. deeddawg macrumors 604

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    US
    #7
  8. RTbar thread starter macrumors regular

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    Nov 26, 2011
    #8
    Tried, no dice. Awaiting a replacement to arrive, another waste of time trip, thanks Apple.
     
  9. ant the ninja macrumors regular

    ant the ninja

    Joined:
    Nov 21, 2012
    #9
    Well technically its not Apples fault...you replaced it at apple instead of just swapping it out at best buy.

    With that said I had best buys geek squad on my iphone 5 which I had swapped at at apple for dust on the lens. I gave it to my girlfriend and she broke it a week later, best buys geek squad never asked any questions, swapped it out no problem at all. I guess its who ya get.
     
  10. Fattytail macrumors 6502a

    Joined:
    Apr 11, 2012
    #10
    You're really blaming this on Apple? Incredible. They give you two replacements with probably no hassle at all as usual and yet you're complaining because you can't get a refund for a product you didn't even buy from them directly.
     
  11. RTbar thread starter macrumors regular

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    Nov 26, 2011
    #11
    I'm not blaming them because I couldn't refund the air, I shouldn't have to go to the apple store to return 2 iphones 3 times each, an ipad mini , and ipad 3 4 times, and then the air three times all for blatant screen defects, thats time out of my day and I'm pretty sick of it
     
  12. Jasonx82 macrumors member

    Joined:
    Nov 18, 2008
    #12
    Can you post a pic of the row of dead pixels? :confused:
     
  13. rmhop81 macrumors 68020

    rmhop81

    Joined:
    Apr 4, 2005
    Location:
    Dallas, TX
    #13
    maybe you should have given up after the 1st time? It amazes me the threads where these same people have to go to the apple store 18 times for a few of their products. meanwhile, I have never had issues with any apple products. How is it that all your products have issues? do you REALLY think you are that unlucky?

    get a replacement then sell it and get samsung!
     
  14. RTbar thread starter macrumors regular

    Joined:
    Nov 26, 2011
    #14
    I don't care if you have a perfect iPad, plenty of people don't, as can be seen in the air defect thread... or do a Google search and see basically every Apple product has screen issues. And I would sell it and get a Samsung if they had a tablet in 4:3
     
  15. rmhop81 macrumors 68020

    rmhop81

    Joined:
    Apr 4, 2005
    Location:
    Dallas, TX
    #15
    it's always the same complainers. i don't have to do any searches...i can scroll through the iPad section and see the same threads with each iPad release.

    with the next release we will see the same threads from the SAME people. it's a continuous process....
     
  16. cardinalryan macrumors 6502

    cardinalryan

    Joined:
    Jul 1, 2010
    #16
    I just abhor this.

    There is nothing worse than "why can't you be satisfied" guy. Look man, if you are willing to accept mediocrity, so be it, but where do you come off clobbering someone (and essentially calling him a liar) for wanting a perfect device?

    Sorry, but you come off as a holier than thou righteous jerk with that post so I am at least going to put my two cents in to support the OP from your attack.
     
  17. RTbar thread starter macrumors regular

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    Nov 26, 2011
    #17
    People like you are the reason why Apple gets away with crappy quality control... and besides why does it get you all riled up if I am not willing to accept the same degree of quality that you are? If you are so happy with your products than don't look at "the same threads from the SAME people" ... no one is forcing you to click, and your complaining certainly won't prevent people from discussing device issues

    Thank you
     
  18. rmhop81 macrumors 68020

    rmhop81

    Joined:
    Apr 4, 2005
    Location:
    Dallas, TX
    #18
    yup, all my devices are mediocre crap!

    or could it be that i'm also not running every single test in the book to "make sure" my device has an issue?

    I've been here a long time and the trend always continues with each release. It's the same people with the same problem.

    There was a guy earlier today that is on his 11th rMini going for #12. You don't see any OCD issues with showing up to the Apple store 11 and 12 times? Why wouldn't you give up after the first 2 or 3? It's these people that make everyone worry and do the testing to make sure the device has an issue. They are looking for something to be wrong.

    Each person then has to create their own separate thread instead of keeping it all in one iPad Air thread. In today's society, every thinks they are entitled to having their voice heard on everything.

    Enjoy your mediocre apple products!

    ----------

    bc it's every other freaking thread. plus your title was misleading...you just wanted to complain
     
  19. RTbar thread starter macrumors regular

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    Nov 26, 2011
    #19
    LOL whatever
     
  20. rmhop81 macrumors 68020

    rmhop81

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    Apr 4, 2005
    Location:
    Dallas, TX
    #20
    you HONESTLY thought you could return a device that you exchange with apple back to bestbuy?

    now that requires an LOL!
     
  21. RTbar thread starter macrumors regular

    Joined:
    Nov 26, 2011
    #21
    I bought it at best buy, why is that such an absurd question? What is your problem anyways, why are you so mad?
     
  22. Yahooligan macrumors 6502a

    Yahooligan

    Joined:
    Aug 7, 2011
    Location:
    Illinois
    #22
    You bought the ORIGINAL iPad at Best Buy. The device you're trying to return is not the device you bought at Best Buy, which is why they won't take it back.

    For all they know you bought a "broken" iPad for cheap off Craigslist and are trying to return that one while you keep your perfectly good iPad for the cost of a broken one.

    Apple helped you by replacing an iPad that you didn't buy from them when they could have taken it and done a repair, now you're blaming Apple for your problem with Best Buy. You should've just gone back to Best Buy the first time. Consider it lesson learned.
     
  23. RTbar thread starter macrumors regular

    Joined:
    Nov 26, 2011
    #23
    Apparently you did not read what I wrote, I am upset it needs to be exchanged in the first place, where did I blame Apple for not letting me return at Best Buy? If I had a receipt showing the exchange took place with the old serial number, is it so implausible Best Buy would allow an exchange?

    And yeah Apple really helped me for exchanging a defective product with a warranty...
     
  24. Yahooligan macrumors 6502a

    Yahooligan

    Joined:
    Aug 7, 2011
    Location:
    Illinois
    #24
    Did I misinterpret your post above? You tried returning it to BB and failed, so you had to go to the Apple store to get them to repair/replace the device that they exchanged for you, and then say "Thanks, Apple" as if the wasted trip to BB is their fault.

    That's what I got out of that post.

    Which is something they didn't have to do, but chose to. They could have just as easily taken the iPad and shipped it to a repair center, leaving you without an iPad until it came back.

    Sure sounds like Apple has treated you fairly. Yes, it sucks that you've had to return a number of products...not saying you're being overly-critical, but either you have really bad luck or...you won't accept anything less than 100% perfection.

    Not to detract from your issue, but out of all of the Apple devices I've bought I've never had to return one due to a QC problem.

    I'm also not actively looking for defects. "Well, if you go to into a dark room and hold the device juuuuust so, in a way you'd NEVER use it, you might see this little issue that you won't see if you just use the device normally."

    Not saying that's you, but there are a number of people like that here. I'm really particular about my products and their quality and will be the first to tell you that a glaring defect will result in a prompt return/exchange. I can't ignore defects that affect normal use.

    If I were to actively look for defects then I'd never be happy and would be constantly returning or exchanging products.
     
  25. rmhop81 macrumors 68020

    rmhop81

    Joined:
    Apr 4, 2005
    Location:
    Dallas, TX
    #25
    the one you bought was exchanged at Apple. Apple has the item now that you bought from Best Buy. i'm not mad, just get tired of seeing these kinda threads.
     

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