My wife and I decided to cancel our iPhone 4 orders after hearing about the reception issues and now the lawsuit, so we took them back to the Apple store in Cerritos, CA. The store wasn't full but the store must be new b/c they couldn't figure out how to handle the return. We were asked four separate times what we were returning, and why--I'm guessing they thought it was two iPhones since they were in brown shipping boxes, still sealed. They took it back without a problem but not without being asked _four separate times_ why we were not getting the iPhone. While one guy was arranging the return, this other one kept asking and started to state the "all phones have reception issues...you need a case to get good reception." I showed my cheapie $30 Nokia and said, "this phone is on AT&T and doesn't drop calls....thanks anyway." I'm not very impressed with how this iPhone thing has been handled, my wife's 3G is working fine so I think we'll be holding off on this iPhone 4. Not impressed at all.