Returning online Apple store purchase

Discussion in 'iPhone' started by noobinator, Sep 24, 2014.

  1. noobinator macrumors 603


    Jun 19, 2009
    Pasadena, CA
    For returning an iPhone it says I can't return in store but have 14 days. Is it postmarked 14 days or in received by Apple 14 days or???
  2. spazma7ik macrumors 6502a

    Sep 12, 2009
    I just called and was told you can return an order to a retail location. Actually called twice just to make sure.
  3. Spiffyis5150 macrumors member

    Sep 5, 2007
    You can do a return to an Apple retail store for an online purchase. I did it just recently.
  4. Blorzoga macrumors 68030


    May 21, 2010
    Return it at the apple store.
  5. AgentCooper macrumors newbie

    Sep 25, 2014
    I just got back from the Regent Street, London, store. They wouldn't let me return my online purchase of the 6+ to the store and told me I had to send it back because the shops and the online store are different entities.

    Poor service from Apple.
  6. Cozmosis macrumors member


    Mar 2, 2011
    Baltimore, MD
    Unfortunately this is a UK problem. The US you can now return it.
  7. Brian Y macrumors 68040

    Oct 21, 2012
    In the UK that is indeed the case. operates out of Ireland, whilst Apple stores are Apple Retail UK Limited (e.g. different entities).

    Just return it online. As long as you initiate the return within 14 days it's fine. They'll even send a courier to come get it for you.

Share This Page