User error? The camera is a sealed unit - there's no possibility of the user doing anything that could result in this (other than deliberately tampering with it). Probably just a case of a few badly made ones with a glitch in the sealing, or got bumped badly during delivery - these things do happen... The support guy at Eve agreed it was faulty and told me to return it.
The Netatmo takes a completely different approach to weatherproofing, basically letting water in but using HZO coating to (hopefully) ensure the water can't damage anything. Even these are prone to water problems though, as evidenced in multiple postings on their support forum, as the microSD cards are a weak point, requiring a liberal application of silicone grease to keep water away from the contacts.
