Up until Ford Sync v. 3, Ford was all-in with Microsoft and Windows Embedded Automotive -- which was a joke, and Microsoft dropped the ball on that. I was in a usability test for 2011 Ford Explorer with My Ford Touch v.2 on Microsoft's small Bellevue campus near Factoria Mall, and by the end of the hour, me and Microsoft's 2 usability testers were doubled over laughing at how bad the software was. We couldn't even get through their script because Ford Sync and Windows Embedded did not work at all. To its credit, Ford settled a class action lawsuit and recently sent me a generous debit card with the settlement.
To be precise, 2011-2013 Sync did not actually work with Windows Phone or iOS or Android. We only bought it because Leo Laporte was pushing the tight integration in his podcasts. I realize Leo needed the ad money, but the product was so bad, I am still pissed that he raved about in his podcasts for so long.