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Nanoleaf has recently turned out to be all show and no substance.

In March, I purchased the new Nanoleaf devices that support Thread. Right from the start, I encountered issues with integration into the Home app, even for basic tasks. I contacted customer support, which was very quick to respond, but the only solution they could offer was to reset the device and, if necessary, update the firmware. However, even the updates often struggled to install properly. Nanoleaf's official subreddit is filled with complaint posts and support requests, which speaks volumes about the situation. Despite the devices having a pleasant design, the software is completely unreliable, both in the iPhone app and the Mac app. In September, five months after the purchase, Thread-compatible devices continue to be problematic, and the updates (three in six months) haven't patched any issues. I even still have trouble changing my username in the Mac app, just to give you an idea of the app's state. If basic tasks don't work properly, it's clear that the rest is equally problematic.


The company is small, with fewer than 100 employees, according to Wikipedia. I even reached out to all three CEOs on LinkedIn to explain my experience and provide feedback on their products to help them improve. Small companies are usually more prone to respond and listen to customers to enhance their products, but none of the three CEOs ever got back to me. Clearly, they are not interested in understanding what went wrong in my purchasing experience, and that speaks volumes...

I don't recommend purchasing these products.
This mirrors my experience. I purchased the new Nanoleaf A19 bulbs with Thread support, and I have been nothing but disappointed. I have given up on receiving tech support or refund, and I have decided to wait until iOS 17 is released, at which point I will either be delighted to see Nanoleaf's improved compatibility with HomeKit, or I will be moving into the more expensive but seemingly much better-engineered Philips Hue ecosystem instead.
 
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I'm not sure why I'd want a light behind my TV if I'm trying to watch a good film, especially after getting a TV that displays great dark scenes.

Definitely understand this. For me, I don't like watching TV without some kind of lighting, so I tend to prefer backlighting. In my office, I use Hue stuff.
 
I was with Hue for awhile (Only had 3 bulbs & a dimmer switch) & I switched to Nanoleaf.

One reason was the lower price point, and the other was the fact Nanoleaf didn't require an additional hub. (Really prefer to streamline and cut down on things like that if possible). Overall, the experience hasn't been bad. They are a solid "OK" for me...but I prefer the Hue bulbs (and app).

Plus, Nanoleaf products are harder to find. I can find a pretty nice assortment of Hue products in stock at most places that carry smart lighting. Nanoleaf is hit or miss...with many more misses.

The lack of a hub & lower pricing made me switch, and I'll continue to use what I currently have. But if I decide to expand, I think I'll head back to Hue.
 
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I was looking into TV Backlighting and just decided to go with the Govee T2. I was reading and there have been a lot of issues on reddit with the Nanoleaf offering ranging from install/setup issues, buggy app, and color sync issues.

The Govee T2 has good review on Amazon and was on sale, so decided to give it a spin.

I do have a few Phillips hue bulbs, but the need for the sync box or the $150.00 app on my TV + the Light Strip for 300$ made me decide to give something else a try.
Does the camera placement (Govee T2) bother you?
 
Has there been an explanation as to why this company gets such outsized coverage on this site? I never read about Nanoleaf products anywhere but here. Macrumors really wants coloured wall hexagons to be a thing.
It's odd, isn't it? They seem to get a front-page splash every couple of months.
 
I took a punt on a Govee version a year or so ago for around £40. It was okay. A fun gimmick. But you had to keep remembering to turn it on and off every time you watched TV and eventually the adhesive for the strips started coming loose. Now it kinda just hangs off the back of the TV and looks a mess.
I’ll remove it as we’re about to move house, but I doubt I’ll be inclined to find a way to stick it back on.

What I am interested in, is your above mantelpiece mount that has a mechanism to lower down. That looks cool.
 
When it comes to making your "high-tech" living room look as ridiculous as possible, that camera is the chef's kiss. 🤣
 
Some people (like me) really, really don't want Android TV powering our TVs
I don't want a classic TV set at all. But Apple doesn't make one that just works! My 2009 iMac 27" with an EyeTV Hybrid tv-stick is on its last legs. I might one day just give in and buy an LG OLED − like an animal. 🤷
 
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Definitely understand this. For me, I don't like watching TV without some kind of lighting, so I tend to prefer backlighting. In my office, I use Hue stuff.
Couldn’t imagine trying to pick out what’s happening in The Batman with a huge light shining around the TV!

In my office I use some soft lighting behind my desk with one of those LED strips but I feel like computer work is a bit different than watching flicks.
 
I don't want a classic TV set at all. But Apple doesn't make one that just works! My 2009 iMac 27" with an EyeTV Hybrid tv-stick is on its last legs. I might one day just give in and buy an LG OLED − like an animal. 🤷

This animal is also considering an LG OLED
 
IMG_4580.jpeg
It’s easy to bend any SMD (surface-mounted device) LED by folding it.

Search for “how to fold LED strip 90°” for videos, or take a look at the attached pic. Basically you bend it back over itself, choosing a spot that makes sense. Works great, have been doing it for years with no issues.
 
So just toggle the TV light on and off during a movie? That makes total sense.

The lights automatically adjust based on what is on screen. They will automatically be off during dark senses.

I think you've completely missed where most people don't use this as an always-on backlight behind the TV - while watching TV -but as a sort of extension of the screen for an immerse feeling (and because it helps reduce eye strain)...

still partially on (though obviously dimmed):
tempImagemCOhE5.png

next scene, off:
tempImage2t5uHq.png
 
The lights automatically adjust based on what is on screen. They will automatically be off during dark senses.

I think you've completely missed where most people don't use this as an always-on backlight behind the TV - while watching TV -but as a sort of extension of the screen for an immerse feeling (and because it helps reduce eye strain)...

still partially on (though obviously dimmed):
View attachment 2259138
next scene, off:
View attachment 2259140
That makes more sense - I was just going off their promo pics, which just seemed really bright and intense and distracting to me.

nanoleaf-4d-kit.jpg
 
I would recommend a dimmable static white bias light over those multicolored dynamic backlights. You're actually reducing your color and contrast experience because you are flooding the area behind the screen with a similar color and luminance level. Professional colorists use 6500K bias lights like those from biaslighting.com. I don't have any association with them. I am just a satisfied customer.

mm_927x695_crop_center.jpg
 
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