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Rite Aid Reverses Course, Will Accept Apple Pay Starting August 15

igorsky said:
Intentionally shutting off Apple Pay directly effects the first two points that you mentioned. I find it a little weird that you didn't realize that.
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I completely realize it. It's insignificant in the context of customer service. If they stopped taking Visa or MasterCard or Whatever Card, then I can see people looking to go elsewhere. Not because you can't hold your phone up to a pay station instead of taking out your credit card.
 
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Derekuda said:
Wow... received a lot of hate for my comment. I'll own it though as I find a lot of "post-steve" apple products half a$$ed in terms of innovation and "leading the industry" like it onced did.

And for the record... I'm not an Apple hater. I just can't stand Tim Cook. And so by association, anything he was in charge of releasing makes me want to vommit. If i had to say I hate an apple product, id say Apple pay. But it's not limited to Apple Pay... its more NFC in general. You can add google wallet, current-c, samsung-pay, etc... to that list.
I find it completely useless, slower then swiping a card, and 100X slower then just wiping out cash.

Not to mention, anytime you use any sort of card/nfc/cashless service, the business has to pay a chunk to the processor which 9 times out of 10 gets passed on to the consumer. We are essentially causing ourselves to pay more because people want to the ability to pay with a phone.
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For the responses:
Steps for using cash:
1. Determine the amount to be paid
2. Reach into pocket/wallet to pull out cash
3. Count out amount (or more) to give to cashier
4. Have cashier determine that you gave them enough cash.
5. Have cashier put cash in drawer and count out change (if applicable) to you. **OK... nobody counts cash back... just showing how old I am.
6. Determine whether they gave you the correct amount.
(For items 1, 2, 3, and 6, those can be done in parallel or in line) Usual transaction time: 8-16 seconds.
Risks: Lost cash (short term)
Long term (lower prices, as 3% transaction fee)
Credit card:
1. Reach in pocket to pull out card.
2. Swipe/wave in/at machine
3. Sign/enter PIN
4. Walk away with stuff
Risks: Lost card -$50; stolen card/identity: -$50 and massive pain in the rear to prove what you did/didn't buy

Apple Pay (phone)
1. Reach in pocket to pull out phone.
***EDIT*** Pull up passbook. Sorry, I forgot that. With IOS 9, you can just double-tap the home button...***
2. Wave at machine
3. Use TouchID for verification
4. Walk away with stuff
Risks: Lost phone -$0 (go on icloud.com and wipe it) Stolen card: $0, as the card isn't in the database of the company; only a one-time use pseudo-card number that has no value after the transaction you just did.

Apple Pay (watch)
1. Double click watch button
2. Wave at machine
2.5 Agree with cashier that this really is cool...
3. Walk away with stuff
Risks: same as with iPhone

For the costs passed on, I'd put it at 10/10 times it is.

Although we may disagree, I do respect your decision to not use Apple Pay. I just like having the convenience.
 
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keysofanxiety said:
Use /s in future if that's the case Derekuda, there are far too many Apple haters with identical criticisms on this forum, so most people here just take what you said at face value.

EDIT: Argh, all your comments seem to be full of Apple hate, looks like it wasn't sarcasm after all guys. 😕 Of all the articles you had to post that Apple Pay was failing ...

Why do I sometimes feel like Poirot on this forum, honestly.
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And a lot of the people on these forums probably don't even know who Poirot is, so don't feel so bad.
 
morcutt11 said:
Hopefully their implementation is better than Walgreens' where I'm prompted for a pin, change option, email address, blood type and whatever other questions the terminal asks after accepting my Apple payment. I think that they missed the whole point about Apple Pay is supposed to be quick and easy...
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You can put your Walgreens card into passbook, and the cashier can scan the passbook bar code on your phone or watch (yes I've even done the Walgreens loyalty card at the register with Apple Watch), and that bypasses all the questions, and then you can wave the phone or watch at the terminal to do the payment. So basically two waves instead of one, but can still be quick.
 
KingZorb said:
I agree completely. Of my fellow nerd-friends, I am one of a very few that seek out ApplePay enabled stores. I bought my wife a 6 just so she could use ApplePay at our local grocery store. We have not even set it up yet because she doesn't see the point.

I seriously doubt there was a large number of people who switched their shopping places just due to ApplePay. I would believe that list of people would be limited to a subset of people who visit this website.
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I didn't really start using Apple Pay until I got my Watch. Somehow it seemed much less useful on a phone than it does on a Watch. I guess because with a phone you still have to dig it out of your pocket like you would a wallet, and a woman still has to dig the phone out of her bag, so where's the convenience in that? When it's right on your wrist and you don't have to dig for anything, you're much more inclined to use it.
 
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I like to use Apple Pay and it's convenient especially since my phone is mostly in my hands but I don't think I'll skip a store or not shop there because they don't have it. There are other reasons to consider....
 
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morcutt11 said:
Hopefully their implementation is better than Walgreens' where I'm prompted for a pin, change option, email address, blood type and whatever other questions the terminal asks after accepting my Apple payment. I think that they missed the whole point about Apple Pay is supposed to be quick and easy...
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Must be your store or card you are using, At Walgreens or anywhere else i just hold up phone and transaction is complete.

Never had to sign anything at all
 
Great news!! Since I do my medicine through them (I had no choice). I wanted to start using Wegman's for my pharmacy but they didn't take my insurance. Best news of the day and another large MCX member down!
 
tdar said:
Target is coming. They will add Mobile payments AFTER chip and pin deployment is complete. Do not want to bite off too much at one time. If you remember they have reason to be cautious.
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I would expect that should be fairly soon. I was at Target last week and was prompted to insert the chip end of my card. First time that's ever happened to me (anywhere).
 
This has been a dumb idea since the beginning. It is obviously a ploy to transfer institutional risk to individuals. I hope that people ignore it in droves.
 
Derekuda said:
Can we all please just agree that Apple Pay is a total failure just like the new macbook air, apple watch, apple music.... Pretty much everything new created/announced under Tim Cooks awful management. I can't wait until he is canned.
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What are you smoking? Apple is more successful today than they've ever been. More users, more units sold, more profit. They are the largest (by market cap) and most profitable company out of ANY INDUSTRY on the entire planet, and their success has only grown under Cook.

So again I ask -- what are you smoking? ;-)
 
transpo1 said:
Knew it. Every time I go into Rite Aid, I ask the clerks, do you accept Apple Pay? They'll gain customer loyalty because of this.
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They shouldn't though. You know who should gain customer loyalty? Walgreen's. Because they bucked the trend of every other major pharmacy chain (at least in my area) and proudly advertised accepting Apple Pay and Google Wallet from the beginning. I go there whenever I have pharmacy related needs entirely because to me, that said "I care enough about my customers that I won't try to pass on the risks of my business to them".
 
morcutt11 said:
Hopefully their implementation is better than Walgreens' where I'm prompted for a pin, change option, email address, blood type and whatever other questions the terminal asks after accepting my Apple payment. I think that they missed the whole point about Apple Pay is supposed to be quick and easy...
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Apple Pay replaces the mag stripe swipe. That is IT. Any other aspect of the transaction that happens, would also happen if you swiped a mag stripe. That's the whole point. And yes, pharmacy POS terminal systems usually have a number of steps you need to jump through.
 
I still haven't gotten a single chipped card out of all the credit cards and bank cards that I have, although I did get an email from Barclays that they were going to send a chipped one soon. And the liability changeover is supposed to be in just 2 months or so, lol. They sure are taking their sweet time rolling out chip and signature. Which I still think the signature instead of pin is just dumb.
 
uwdude said:
I still haven't gotten a single chipped card out of all the credit cards and bank cards that I have, although I did get an email from Barclays that they were going to send a chipped one soon. And the liability changeover is supposed to be in just 2 months or so, lol. They sure are taking their sweet time rolling out chip and signature. Which I still think the signature instead of pin is just dumb.
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They're doing it only as cards need to be replaced. I bet if you report all of your cards as damaged to your bank(s) at least most of the replacements will have it.
 
And the MCX dominoes continue to fall. I have zero sympathy for MCX. I understand merchants' desire to stick it to the credit card companies and keep an extra 2 to 4 percent of their revenue in their own pockets; but trying to do so at the expense of the security of your customers' data is going to fail every time, as it should.

CurrentC was a poorly thought out concept that, had it been released, would've given the consumer little to no benefit. I'm referring to CurrentC in the past tense because I think it has no chance of seeing the light of day now. Someone grab a gun and put that poor excuse for a payment solution out of its misery.
 
UnionVGF said:
You know you're not getting anything to support his/her claim.
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That's a hard thing to quantify:

"How many times didn't you do something?" is less quantifiable than "How many times did you do something?"

The number of times I didn't vote for candidate X is infinite. The number of times I voted for candidate Y is finite.
 
This is good news, not because I shop there, but because other retailers will soon start accepting it as well. Didnt bestbuy and target already announce support for a later time? That leaves walmart as the next and only retailer left.
 
Nicky G said:
Apple Pay replaces the mag stripe swipe. That is IT. Any other aspect of the transaction that happens, would also happen if you swiped a mag stripe. That's the whole point. And yes, pharmacy POS terminal systems usually have a number of steps you need to jump through.
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It also replaces the data that the seller has.

What gets transmitted is a pseudo-card number that changes after each transaction. That's what I'm liking about it.
 
avanpelt said:
And the MCX dominoes continue to fall. I have zero sympathy for MCX. I understand merchants' desire to stick it to the credit card companies and keep an extra 2 to 4 percent of their revenue in their own pockets; but trying to do so at the expense of the security of your customers' data is going to fail every time, as it should.

CurrentC was a poorly thought out concept that, had it been released, would've given the consumer little to no benefit. I'm referring to CurrentC in the past tense because I think it has no chance of seeing the light of day now. Someone grab a gun and put that poor excuse for a payment solution out of its misery.
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CurrentC as proposed was pretty good for the tech if the time. In 2012. (Not counting the lousy direct debit ACH grab, which was always bad.)

Without massive changes to their "here a scan, there a scan, everywhere a scan scan" the system is hopelessly obsolete.
 
At least Rite Aid is saying that Google/Samsung's solutions will work too. A lot of other retailers made it seem like only Apple Pay would work when they made their announcements. But really, mobile payments shouldn't be so...company specific, for lack of a better term.
 
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