rMBP Case Popping

Discussion in 'MacBook Pro' started by ColdFlame87, Jul 9, 2012.

  1. ColdFlame87 macrumors regular

    Jul 23, 2004
    Woodland Hills, CA
    I may just be complaining about nothing here, but does anyone who owns one of these machines experience a popping noise on the left side of the machine when you pick it up or apply slight pressure to the area with your hand. I didn't notice it until today when I kept laying my wrist on the left side to type and it kept making a popping noise around the far left side of the track pad. It sounds an awful lot like the aluminum is cracking but on the inside. I checked the case on the outside for any sings of damage and there seems to be none. Is anyone else experiencing this? The machine appears to be running fine but its worrying because it seriously sounds like something cracking inside.
  2. charlieegan3 macrumors 68020


    Feb 16, 2012
    almost definitely take it to the apple store, have them take a look.
  3. Dangerous Theory macrumors 68000

    Jul 28, 2011
    Yeah there's been several posts about a 'creaking' sound like this.
  4. ColdFlame87 thread starter macrumors regular

    Jul 23, 2004
    Woodland Hills, CA
    Follow up, It appears the noise is found everywhere on the case. Near the top corner bottom left corner I also heard it on the right once. It seems like it is the aluminum case 'creaking' It doesn't seem to affect performance and Ive read on the Apple forums that people where told to deal with it by the geniuses, so I'm at a loss as to whether I should just deal with it or take it in. I really want to avoid going to the Apple store as the closest one is 45 minutes from where I live, but it is frustrating to hear a 2000+ dollar machine crackling like an 800 dollar plastic dell computer.
  5. mattonthemoon macrumors regular


    Feb 25, 2007
    Toronto, ON
    Call Apple and report it, then make an appointment with a genius the next time you have time or are in the area, and quote the ref# when going in.
  6. lians60 macrumors member

    Jul 3, 2010
    My rMBP does this as well.

    I plan on returning it.
    Being a $2000 computer, this is completely unacceptable.

    Its a shame too, i really enjoy this computer.
  7. stevelam macrumors 65816

    Nov 4, 2010
    this is actually the very first thing i noticed when i was at an apple store and picked up the RMBP. i heard a creaking sound and i felt like it was about to snap in two.
  8. Fortimir macrumors 6502a


    Sep 5, 2007
    Indianapolis, IN
    My case is solid as a rock with not a hint of flex, popping, or any noises.

    Those definitely should not be happening.
  9. PhaserFuzz macrumors 6502

    Dec 12, 2007
    I too have the creaking issue. If I ordered my RMBP from Macmall.. can I still get it replaced at an Apple store? Since I have AppleCare, I wouldn't think it would matter?
  10. korbearus10 macrumors member

    Jun 27, 2012
    I'm not sure that they would completely replace the system for you. I bought a MBP on Amazon once, and the Apple Store wouldn't do an exchange for a new unit even though it was only 3 days old. Not sure if your case might be different because you bought the AppleCare, but I'm inclined to believe they'll tell you to exchange it with MacMall or that they will fix it. (Speaking from experience; your experience may be better).


    On the other hand, my rMBP was creaking in many places and also the palm rest area. I took it into a rather noisy Apple Store. Even though it was hard for him to hear the "creak," the Apple Genius authorized me an exchange. I got the exchanged unit today and I must say this laptop has no creaks and is simply perfect. I've only had it for a day, but the creaking definitely wasn't "normal."
  11. Guitarboy315 macrumors member

    Mar 15, 2011
    Philadelphia, PA
    I have been noticing this too except with my new 2012 regular MacBook Pro... Might have to swing by the Apple store... However I did get it customized online....
  12. tillsbury macrumors 65816

    Dec 24, 2007
    Hah! Mine pops a bit. I have to get exactly the right place about half-way down on the left-hand side. Nowhere else does it. It's just where the battery packs have been glued down (or not glued down). Certainly not worth getting out of bed for, even if there was an Apple store next door. The case is utterly solid. Never noticed it until I read this post.

    As a first-time Mac user, I find it interesting how this forum seems to be like a medical self-diagnosis website for OCD users. Someone mentions a tiny issue like a dead pixel, a miniscule mark on the surface, or a creak at a specific place on the computer, and everyone piles in with "ooooh mine does that, I must immediately return it". It's no wonder Apple has to charge so much for their computers, because their users take them back at the drop of a hat. Get a grip, guys and gals!
  13. deannnnn macrumors 68000


    Jun 4, 2007
    New York City & South Florida
    No popping or cracking here, and I'm very sensitive to that kind of thing. My iPhone does it.
  14. TheRdungeon macrumors 6502

    Jul 21, 2011
    Haha definitely is, but my computer is the only thing I have that needs to be perfect so I can work and do other stuff with the pro apps. Something out of order really irks me and puts me off doing certain ****
  15. d3bruts1d macrumors member

    Jul 29, 2009
    I've noticed this on mine when picking it up with one hand holding the front right corner of the rMBP with the lid open. First few times I didn't think much about it, but it has started to be a concern for me. I guess there is some comfort in knowing that others are having the same thing happen.
  16. Beasty34 macrumors member

    Mar 8, 2012
    Nottingham, UK.
    Mine creeks, it is not enough of an issue to return it though, especially as there is not a store in the near vicinity.
  17. boy-better-know, Jul 10, 2012
    Last edited: Jul 10, 2012

    boy-better-know macrumors 65816

    Jun 30, 2010
    Mine creaks at the bottom. I think a screw needs tightening. Dont know if I trust a genius not to scratch it so i might just buy a scredriver of ifixit and do it myself. I do not want an exchange. I love my rmbp. Just needs screwing tighter I think.
  18. tillsbury macrumors 65816

    Dec 24, 2007
    I've just noticed that my rMBP has stopped creaking. A few days ago it was definitely doing it on the left-hand side, but I can't make it do it at all now. Interesting... not... maybe....
  19. Ricky Smith macrumors regular

    Jan 28, 2006
    Boston, MA
    Apple could always make it completely solid so it never makes noise. But then y'all complain about not being able to take it apart period.
  20. dkimxd macrumors member

    Aug 11, 2008
    i think someone else had this problem, was fixed by going to the apple store and tightening the screws.
  21. psynnott macrumors 6502


    Jun 18, 2012
    Mine doesn't do it when its cold (ie. been off for a while). When its up to normal temperature it starts doing it.
  22. thatsfinebut macrumors member

    Oct 22, 2010
    I had a MacBook Air that had horrible creaks. The first time I brought it in to the Apple store a genius reseated the bottom. Later that night, the creaking was back. The second time I brought the MBA in, the genius replaced the bottom panel of the computer because he said a snap located in the middle of the bottom was broken. That didn't get rid of the creaking either.

    The next two times that I went in, Apple replaced the entire body casing, but the creaking never went away. After Apple wanted to send out the MBA a third time, I told them it was stupid to keep doing this. It was a waste of my time and theirs. The creaking seemed to be inherent to the design of the MBA. A genius agreed and told me his wife had the same issue and she adressed the problem by keeping the computer in a Speck shell. I didn't want to live with the creaking or have to put the MBA in a shell, so I asked a manager to take the computer back and give me a store credit (this was a few months after my purchase).

    In my case, and I'm guessing for most others, MBA/rRBMP creaking is most noticeable (or only noticeable) when you're using the computer on your lap. When I was at the Apple store, they told me to use the computer on a flat surface, as the computers aren't laptops. They're notebooks.

    Anyway, like one of the posters above mentioned, a genius suggested that maybe the creaking gets worse after the computer is used for a while and warms up. Whenever I would take my old MBA into the genius bar, I had to tell them that I couldn't usually reproduce the creaking on the spot. That said, it would happen about once a minute while using my computer at night in bed (typically from palm movement below the keyboard). The theory is that the aluminum body shrinks a little bit when the computer is warm from use, and that leads to a little bit of play in the case which can cause the creaking.

    All that said, I've had an rMBP for the last few weeks and I haven't had any issues with creaking. Hopefully creaking isn't a widespread issue due to the thinness of the rMBP, and the creaking the OP is experiencing can be resolved by a reseating of the bottom panel.
  23. Auzburner macrumors 65816


    Apr 11, 2008
    Syracuse, NY - USA
    I get a little pop whenever I pickup my rMBP. It's a $3500 laptop - I think I'll wait for stock to catchup and then see what I can do about it.
  24. iViking macrumors 6502

    Oct 23, 2006
    Yes, lots of snap, crackle, pop here. I'm afraid of exchanging it only to get another that does the same thing.
  25. Whomperz macrumors newbie

    Oct 8, 2011
    Hey guys,

    Well, I was in the same boat. I had a creaking/popping (near the vents on the right side) like the bottom case wasn't screwed together tight enough. So I just went to the apple store and basically just squeezed that side of the case and obviously they heard the sound.

    They sent me to a technician and all I figured they would do was make the screws tighter. Low and behold she came back and told it the screws were already tightened and the creak was still there. She basically told them to give me a brand new Retina Macbook. Though it took ONE HOUR to do my exchange I eventually walked out of the store with a brand new one (tested it for the creaking) and a bonus $8.25 refund (I chalked that up to my inconvenience fee for waiting an hour lol)

    They basically told me they'd rather give me a new one than have the creak be something worse in a brand new product....

    P.S. This was Houston by the way

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