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nukem170

macrumors member
Original poster
Feb 14, 2011
90
0
So I have rogers internet express. 10mb/s down and $46.99 + tax. I do almost all of my download at work so this isn't a huge issue. But even then I manage to over step my bandwidth limit some months. My contract ended some months ago. I talked to the customer service lady and c/o that I keep going over my bandwidth limit and what not and she said that I should upgrade to next tire which is $60 for 80GB bandwidth and 15mb/s down. Then I said that I talked to some other services and they can give me unlimited bandwidth for pretty much what I'm paying for 60GB right now and that since my contract is up I would like to cancel my service. So she was like "thats up to you. I will transfer you to cancelling department" THIS IS ALL I WANTED FROM HER :):):) I actually had no intention of cancelling.
So I explained the same thing to the rep at retentions and she said she can give me the next tier service (80GB bandwidth and 15mb/s down) for $41.xx INCLUDING TAX. Now this sounds way better. But I decided to push a little bit more and asked for the tire above that. So she said she had to check and came back in few mins and said I can get 125GB bandwidth and 25mb/s down 1mb/s up + free modem rental (I'm paying for my modem rental now BTW) for same price I"m paying now for my express (60GB) service. :D:D:D
 
Well it's a deal b/c new customers cant get it. You can only get it if you already have their service and you call them and threaten to cancel.
 
Or if you are able to get DSL in your area, sign up wiht TekSavvy and get 5MB down .5MB up and NO bandwidth limits at all.
 
So I have rogers internet express. 10mb/s down and $46.99 + tax. I do almost all of my download at work so this isn't a huge issue. But even then I manage to over step my bandwidth limit some months. My contract ended some months ago. I talked to the customer service lady and c/o that I keep going over my bandwidth limit and what not and she said that I should upgrade to next tire which is $60 for 80GB bandwidth and 15mb/s down. Then I said that I talked to some other services and they can give me unlimited bandwidth for pretty much what I'm paying for 60GB right now and that since my contract is up I would like to cancel my service. So she was like "thats up to you. I will transfer you to cancelling department" THIS IS ALL I WANTED FROM HER :):):) I actually had no intention of cancelling.
So I explained the same thing to the rep at retentions and she said she can give me the next tier service (80GB bandwidth and 15mb/s down) for $41.xx INCLUDING TAX. Now this sounds way better. But I decided to push a little bit more and asked for the tire above that. So she said she had to check and came back in few mins and said I can get 125GB bandwidth and 25mb/s down 1mb/s up + free modem rental (I'm paying for my modem rental now BTW) for same price I"m paying now for my express (60GB) service. :D:D:D


I'm Calling Monday and threathening about my 60GB cap....frankly i feel thats to little i used to have no such thing as a cap 2 years ago
 
I'm Calling Monday and threathening about my 60GB cap....frankly i feel thats to little i used to have no such thing as a cap 2 years ago

Ah, yes.

Their technique is to call, and offer you a $5, or whatever, savings a month, with an increase of your speed.

BUT!!

If you accept, you lose your previous limits, because the 'contract' has changed.

See my signature for further enlightenment.
 
Hmmm . . .

I'm on their second highest tier. The "Extreme Plus" 25 Mbps plan. Next tier is 50 Mbps.

I just noticed on Speedtest that I'm actually coming in at nearly 40 Mbps. It seems they've bumped up my speeds without me knowing it.
 
Canadians have terrible deals when it comes to bandwidth caps. And the major ISPs (who, by the way, also own the Canadian cable and satellite TV companies -- see a conflict of interest there?) even went ahead and lowered the caps when they found out Netflix was about to make its way into Canada.

I am enjoying my $7.99/month streaming Netflix service, but I have to keep a constant eye on my bandwidth usage lest I be hit with massive overage charges.
 
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