So I have rogers internet express. 10mb/s down and $46.99 + tax. I do almost all of my download at work so this isn't a huge issue. But even then I manage to over step my bandwidth limit some months. My contract ended some months ago. I talked to the customer service lady and c/o that I keep going over my bandwidth limit and what not and she said that I should upgrade to next tire which is $60 for 80GB bandwidth and 15mb/s down. Then I said that I talked to some other services and they can give me unlimited bandwidth for pretty much what I'm paying for 60GB right now and that since my contract is up I would like to cancel my service. So she was like "thats up to you. I will transfer you to cancelling department" THIS IS ALL I WANTED FROM HER I actually had no intention of cancelling. So I explained the same thing to the rep at retentions and she said she can give me the next tier service (80GB bandwidth and 15mb/s down) for $41.xx INCLUDING TAX. Now this sounds way better. But I decided to push a little bit more and asked for the tire above that. So she said she had to check and came back in few mins and said I can get 125GB bandwidth and 25mb/s down 1mb/s up + free modem rental (I'm paying for my modem rental now BTW) for same price I"m paying now for my express (60GB) service.