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Roll call - Oct. 4th - Oct. 10th original ship date

Phone - iPhone 7+, matte black, 128gb ATT
Order - Apple Store, email rcvd 5:08a CST
Status - Order Processing, ETA 10/4-10/10
Bank - n/a
Support Profile - n/a
UPS MyChoice - n/a
 
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I'm not quite sure how those who pre-ordered at xx:30 AM are seeing movement while my xx:10 AM order is still at Processing... perhaps because I got a JB? :\
 
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i've got nothing, but my shipping frame has always been oct 5-11. so maybe I'm after you guys?

I also didn't order until the 12th.
 
DerfBWH said:
I'm not quite sure how those who pre-ordered at xx:30 AM are seeing movement while my xx:10 AM order is still at Processing... perhaps because I got a JB? :\
Click to expand...
It's maddening cause Apple claims they process in order. The opposite has been proven time and time again.
 
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Charge went through this morning and shifted to preparing to ship


IPhone 7 Plus / Black / 128 /AT&T NEXT
Oct 4-10
XX:16

Cautiously optimistic.
 
Still waiting to speak to Apple chat. I called and "due to high call volume" they won't even take my call, the automated system just hangs up on me after the prompts and says to call later.

Phone - Jet Black 128GB 7+ Verizon
Order - Apple Store app, xx:15 confirmation
Status - Processing, ETA 10/4-10/10
Bank - N/A; received an email saying action required, but credit card says all good on their end (waiting on Apple chat)
Support Profile - N/A
UPS MyChoice - N/A
 
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emperormacnut said:
It's maddening cause Apple claims they process in order. The opposite has been proven time and time again.
Click to expand...

Surfer13134 said:
Agreed for sure,I got in within 6 minutes of the site opening and people that ordered the same phone on the same carrier got it and they ordered hours after me.......
Click to expand...

You will get the phones the same time as us. If not, I won't open mine until you do :D
 
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My order went preparing for shipment sometime last night .... No email,but there is a pending cc charge...
I ordered late due to Verizon problems saying I wasn't eligible when I was.

Ordered through Apple at about 3:30 pdt. Black 128 7 plus Verizon.

There is hope!!!!!!
 
vdor said:
Still waiting to speak to Apple chat. I called and "due to high call volume" they won't even take my call, the automated system just hangs up on me after the prompts and says to call later.
Click to expand...
Before my payment get's declined wanted to make sure the new cc# gets updated. Was on hold for more than 1 1/2 hr. Finally went thru and guess what after providing cc# and before expiry date call drops :( CSR called back and we go the update done. just waiting for the charge on cc :)
U will have to keep trying till the call goes thru.
 
Credit card was charged overnight and my order is preparing to ship!



IMG_0356.PNG
 
Mine also has changed to preparing for shipment. Maybe we will get these earlier than 10/4-10
 
vdor said:
Still waiting to speak to Apple chat. I called and "due to high call volume" they won't even take my call, the automated system just hangs up on me after the prompts and says to call later.

Phone - Jet Black 128GB 7+ Verizon
Order - Apple Store app, xx:15 confirmation
Status - Processing, ETA 10/4-10/10
Bank - N/A; received an email saying action required, but credit card says all good on their end (waiting on Apple chat)
Support Profile - N/A
UPS MyChoice - N/A
Click to expand...
Update:

Just finished chatting with Apple Store support, and she was able to get the authorization through on my credit card. While on the chat, within five minutes, my order updated to Preparing for Shipment at last. I'm so relieved after a stressful night. Just FYI, the ETA is still Oct 4-10, but the "action required" email I mentioned above said specifically: "We are ready to ship your order but your card provider has declined payment for the credit/debit card you provided."

I hope to see activity on Support Profile and UPS soon!
 
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vdor said:
Update:

Just finished chatting with Apple Store support, and she was able to get the authorization through on my credit card. While on the chat, within five minutes, my order updated to Preparing for Shipment at last. I'm so relieved after a stressful night. Just FYI, the ETA is still Oct 4-10, but the "action required" email I mentioned above said specifically: "We are ready to ship your order but your card provider has declined payment for the credit/debit card you provided."

I hope to see activity on Support Profile and UPS soon!
Click to expand...
Good deal, glad you got it worked out.
 
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