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Rubbish Shipping

Something good about Apple Store

I ordered some JBL speakers from Apple Store on Tuesday Night (23:00), and I received them on Friday. Which is quite a good turnaround on orders.

Though I did somewhat mention my Irk about the previous order of my G5.

I've had to order the Panther update as it did not ship on my MAC.... Let's hope this ships quite quickly.

I have been playing UT 2003 and it realy flies along. That is with all of the Graphics set to High :D

I've got FCE (Final Cut Express), just getting to grips with it, looks like it could be usful in the development of promotional video's for my company :)

Any sign of your Mac's?

A
 
Originally posted by wolverine
My iBook's been in Taiwan since Thursday....

:(
Click to expand...

Just so you are prepared, my iBook was shipped out of Taiwan on 3rd November.

I still haven't got it, the latest ETA is Monday 24th, which will make it exactly 3 weeks (if it indeed arrives then).

Apple call this 'Express' shipping. Ha ha.

I was at Mac Expo today and saw people buying G4 iBooks at the show. I wish I had waited and just bought one there today.
 
To wolverine
Whoa! No kidding!!!
I feel for you man:(

To Floop
Keep the faith bud; I'm sure its gonna be worth the wait...


If its any consolation to you guyz, today FedEx jumped the ETA of my PB from 24th to the 28th:mad: of Nov. I was hoping to have it seated next to me during Thanksgiving dinner... even had a cute li'l placard for the table with its name over it!


::sigh:: Oh well!
 
Think my iBook got to Lux. the day before yesterday.

Status says 'delivered to third party' now, I'm assuming it's in TNT's hands?


Wolverine
 
To finish my saga...

My order arrived on Monday.

Whichever way you look at it, this delivery took

21 days

or

15 working days

...which is far in excess of Apple's promised '5-7 working days' delivery time. So much for it being 'express'!

What I can say is that I like the new iBook G4, and it did come with Tony Hawk Pro Skater 4 (!) - I thought that would not be included in Europe, only in the US.


Floop
 
Amazing. After finally getting my G4 iBook :) (which is brilliant, by the way) Apple FINALLY got TNT to pick up the old G3 for a refund — four weeks after I asked them.
But (surprise, surprise) they have no idea why I haven't received Panther which I ordered weeks ago for a friend. They suggested it might be because of the postal strike (remember that?)
Got to say again — I love the iBook but will never, ever, ever deal with the Apple Store again.
Everyone out there still waiting — good luck with your orders and keep hassling Apple.
 
Panther Arrived

Well I got Panther today, which is great, just installing it on the G5 at the moment :)

It's taken just under 4 working days to get it which is quite a good turn around.

Fingers crossed everything goes okay and my backups work. I'm doing a Clean install ... :eek: :) hopefully it will be okay.....

Andrew
 
Can someone tell me how long it takes for TNT to actually recognise your tracking number?

The status on the K&N site has been "delivered to third party" for about 3 days now and the TNT site still doesn't seem to like my number.


Thanks.

Wolverine
 
I've just ordered my first ever computer 2 days ago. A powerBook 15". It said 5-7 days build and 3-6 days shipping, but it was collected at 2 am this moring and cleared customs at 6 am. Hope it arrives soon and not 4 weeks like you guys as I have a Java3D viva on next thursday, and this comyter i'm using is seriously holding me back....4 weeks will just be too late...

BTW where do i go for the tracking web sites, i have the one apple links to but it says it is being shipped by KUEHNE & NAGEL HIGH TECH LOGISTICS...do they have their own tracking system, and is it then passed on to TNT?
 
Applestore Europe problems everywhere..

I am having similar experiences to you all here in France: delays, emails and phone communication with Applestore saying contradictory things, no valid TNT number (even removing the last six digits), delays... It really seems to be a poor service. They should give everyone a discount.
Is there a central email address for customer services/complaints?
Good luck everybody
 
Re: Something good about Apple Store

Originally posted by agdickinson
I ordered some JBL speakers from Apple Store
Click to expand...

In future I recomend you buy speakers from a non computer store. A Hi-Fi store that stocks JBL, can get whatever speakers you ordered for a much smaller cost, plus you would probably recieve a cash discount.
 
JBL Speakers

Hi,

Um yes I probably could have saved about £9 (Though about £3 with postage taken into account).

I thought I'd see how good apple were in posting off the order. Which arrived about 2 days after ordering which is quite good.

After the fun :( I had in getting the mac I thought I'd give them another chance.

I got Panther 4 days after ordering the G5 upgrade and Apple only charged me £13.99 instead of an earlier quoted £20.

All together I'm a happy chappy now
:D

Andrew
 
Wahey! My G4 iBook arrived today :D. However, it's at my parents' house..... 120 miles away AND to top it off I don't have a car :(

Ah well, just a nasty 5 day wait....


Wolverine
 
still not received anything. Apple says my order is with TNT; TNT says it's with Apple.
 
well mine arrived in luxenbourg this morning. says it left taiwan on fridsy, even though according to apple tracking it hadnt left taiwan on sunday, but was suddenly updated this morning. So according to the tracking, it wss in the air none stop form friday till mon morning. I dunno who its with, KUEHNE & NAGEL HIGH TECH LOGISTICS i think....do they pass it on to TNT later, and if so at what stage?

I hope it doesn't stay in lux or NL for ages.....
 
It finally arrived. Apple had been giving me the wrong tracking number.
The computer is great, but I'm still not impressed with Apple Store. I sent several emails for which I received no reply, including some with specific questions (about how to cancel my order etc). I'm going to write some letters to California...
Hope everyone else's stuff arrives.
 
Originally posted by wolverine
Can someone tell me how long it takes for TNT to actually recognise your tracking number?

The status on the K&N site has been "delivered to third party" for about 3 days now and the TNT site still doesn't seem to like my number.


Thanks.

Wolverine
Click to expand...

How do you manage to get anything out of the K&N site? When I insert my tracking there, it can't find anything. :(

-KJ
 
Excellent! It worked like a charm. (Had to use the whole tracking number 800xxxxxxx, though.) Seems like it's en route from Taipei! :D

-KJ
 
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