S4 Black SS scratched (photo)

Discussion in 'Apple Watch' started by bangak, Sep 30, 2018.

  1. bangak, Sep 30, 2018
    Last edited: Sep 30, 2018

    bangak macrumors member

    Joined:
    May 14, 2010
    Location:
    Alaska
    #1
    One week in the DLC coating is scratched. Just a word of warning that while it’s tough and doesn’t seem as prone to the microscatching like my s0 bare SS was, it’s definitely not impervious to scratches.

    This happened while doing some yard work. I’m probably going to see if I can pay the apple care fee and return it to get the bare SS. At least with the bare stainless steel the watch takes on a brushed metal look after a while which hides the bigger scratches. I have a feeling this will end up looking more “damaged” rather than lived in like the bare steel did.

    For those wondering, this is indeed a scratch and not paint or something else on the surface.

    [​IMG]
     
  2. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #2
    Sorry to see the damage. I have a series 2 for yard work.
     
  3. YodasMaster macrumors regular

    Joined:
    Nov 10, 2012
  4. xDKP macrumors 65816

    xDKP

    Joined:
    Feb 27, 2011
    Location:
    Denmark
    #4
    Wow must have been some pretty rough yard work.

    I had the SS SB S0 the first year before swapping to clear SS for S2 - it looked absolutely stunning after a full year almost on my wrist 24/7 - the black coating was tough on that thing
     
  5. bangak thread starter macrumors member

    Joined:
    May 14, 2010
    Location:
    Alaska
    #5
    Nothing that crazy. Just a little bit of digging with a shovel to fill in a hole. Must have grazed some dirt is my only guess. Maybe it was filled with diamonds? Anyway, if it can’t handle a light brush against some dirt this thing is going to be a scratched, chipped and gouged mess in a few months.
     
  6. wayne-2824 macrumors newbie

    wayne-2824

    Joined:
    Sep 30, 2018
    #6
    I bought mine 2 days ago, didn't do anything particular with it. Didn't hit anything. Today, I see this hairline scratch in the middle of the screen. What should I do?
     

    Attached Files:

  7. bangak thread starter macrumors member

    Joined:
    May 14, 2010
    Location:
    Alaska
    #7
    Is that the sapphire display? If so, that’s crazy. I beat the hell out of my s0 sapphire display and it was flawless.
    --- Post Merged, Sep 30, 2018 ---
    Also, the scratches don’t seem to have penetrated beyond the DLC coating which was one of my main questions I had with this finish. My main concern is the contrast this will develop once the DLC inevitably wears away revealing the bright steel underneath. I’m half-inclined to keep it just to see how that pans out as I’ve yet to see photos of one with that level of wear. Could look kind of interesting I suppose. So long as it’s not just isolated to a few spots it could look pretty nice in a dystopian sort of aesthetic.
     
  8. wayne-2824 macrumors newbie

    wayne-2824

    Joined:
    Sep 30, 2018
    #8
    I think it's ion-X glass for the aluminum model
     
  9. metalsiren macrumors 6502

    metalsiren

    Joined:
    Oct 28, 2017
    #9
    I never wear my watch for yard work....to many things can happen. surprised though that it scratched.
     
  10. Otflyer macrumors 6502a

    Otflyer

    Joined:
    Nov 14, 2017
    Location:
    SF Bay Area
    #10
    You must have been digging with your hands.
     
  11. ProphetX macrumors 6502

    Joined:
    Feb 8, 2011
  12. Otflyer macrumors 6502a

    Otflyer

    Joined:
    Nov 14, 2017
    Location:
    SF Bay Area
    #12
    This is an aluminum watch. Glass will scratch easier than SBSs.
     
  13. Starship67 Suspended

    Starship67

    Joined:
    Oct 28, 2017
    Location:
    LA
    #13
    That’s some serious work to have damaged the SBSS. The pic makes it look like debris I assume you’ve tried cleaning it off?
     
  14. ProphetX macrumors 6502

    Joined:
    Feb 8, 2011
    #14
    He didn’t clean it off before the photo. Look at the band.
     
  15. bangak thread starter macrumors member

    Joined:
    May 14, 2010
    Location:
    Alaska
    #15
    Nope, hah. Not digging with my hands...but I definitely did plenty of that with my s0.

    I’m not complaining, just passing on my experience as I expected from the reviews the DLC received over the years that it was much tougher.
    --- Post Merged, Sep 30, 2018 ---
    That it wouldn’t scratch from a bit of dirt. Most people seem to say the only thing that scratches it are diamonds and DLC bands.
    --- Post Merged, Sep 30, 2018 ---
    Yep. My only guess is that I brushed it against the ground as I was picking up the shovel. Didn’t clean it off prior to snapping the photo.
     
  16. ProphetX, Sep 30, 2018
    Last edited: Sep 30, 2018

    ProphetX macrumors 6502

    Joined:
    Feb 8, 2011
    #16
    Don’t you think its kind of misleading when you do that? Its almost as if you’re trying to push some sort of narrative. Like, seriously. How the heck are you going to create a post crying about scratches, before you’ve even cleaned the dirt off the watch to confirm said scratches?

    The only thing your pic proves is that dirtis more noticeable on this particular color. To which i say, duh.
     
  17. bangak thread starter macrumors member

    Joined:
    May 14, 2010
    Location:
    Alaska
    #17
    Not trying to push any narrative. Just wanted to share my experience. Many people seem to claim/experience that the DLC is scratch proof.
    --- Post Merged, Sep 30, 2018 ---
    Ok. I see what you’re saying. The watch had some dust on it after I came in, and per my usual process I blew it off. Scratches didn’t come off so I felt them. No dirt was attached to the watch at this point nor did anything fall off or scratch it further. The scratches can be felt. That help clarify things?
     
  18. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #18
    Its *not* scratch proof, it has a very high scratch resistance. Obviously something very abrasive came into contact with the watch casing to cause the scratch the DLC. Regardless, we will know more Over the course of time if other members come forward if their Apple Watch space Black Series 4 models scratch as well.
     
  19. drew0020 macrumors 68000

    drew0020

    Joined:
    Nov 10, 2006
    #19
    It’s funny because everyone thinks the SS is the least durable watch, but it’s truly the most durable.

    It does get some micro scratches (which never hurt anyone and give character). Also, with a $5 polish they can be 100% buffed out. And if you are careless with your watch you can even sand it down, polish it and it’s back to normal.
     
  20. ProphetX macrumors 6502

    Joined:
    Feb 8, 2011
    #20
    So let me get this straight. After digging holes and such with your new apple watch on. You have now decided that the watch is too precious to wipe clean and can only be blown clean?

    Also, whats the logic in thinking that you can completely blow off any caked on dirt? There obviously would be some sort of residue if this dirt you were digging had any type of moisture to it.

    Just clean your watch properly and stop wasting everyones time. If you’re afraid of wiping scratches on to your watch, i suggest not digging holes with it on. But if you do, you can simply run some warm water over the watch to dislodge any debris. Then wipe with microfiber cloth. Also, some iso goes a long way.
     
  21. dotzero123 macrumors 6502

    dotzero123

    Joined:
    Sep 3, 2018
    Location:
    Philadelphia Suburbs
    #21
    Hope that you are able to make a swap or get the watch repaired! Sounds like a bit of bad luck but maybe Apple will come through with a solution.
     
  22. Renjo2007 macrumors regular

    Renjo2007

    Joined:
    Sep 18, 2012
    Location:
    AZ
    #22
    That’s strange. I tried scratching my new SB SS watch 4 tru banging on my granite countertop,bumping it to my stainless steel faucet,scissor,knife and still no scratches on the case and screen.
     
  23. bangak thread starter macrumors member

    Joined:
    May 14, 2010
    Location:
    Alaska
    #23
    I'm so sorry I didn't see you over there this morning taking soil-moisture readings (the ground seemed dusty and dry, but I'm dumb so it was probably actually mud), observing what I was doing (better than I ever could hope to!) and taking detailed notes on how exactly I looked at the time, blew the dust off my watch, and proceeded to touch the scratches to confirm they were indeed scratches (again, I'm dumb so I'll defer to you on what exactly I was touching when I felt scratches in a smooth surface) so you could clear up all this confusion when I posted to a forum where people specifically go to not waste time.

    The Apple Watch forum on MacRumors is serious business. I know we all come here with the intention of doing productive, worthwhile things and I'm really sorry to everyone for breaking that cardinal rule and wasting the precious time of everyone who was here trying to get some serious work done.

    This forum, above all else, is not a place to waste time, and I'm filled with shame and regret for doing just that. It's unspeakable that I should post such a silly, disgustingly personal observation that I naively felt was relevant and may help someone else in their buying decisions. How dare I be so callous? Thankfully, you were here to help set the record straight.

    Sorry everyone. It will never happen again.
     
  24. Funsize93 macrumors regular

    Funsize93

    Joined:
    May 23, 2018
    Location:
    Australia
    #24
    As we all should know cosmetic damage is not covered under warranty. Accidental damage is not covered either and being a cosmetic issue it would be considered as general wear and tear. Cosmetic damage does not affect the hardware of the device and it will continue to work as expected. I know it is very disheartening when you damage a new product, i know that pain all too well. But you should be more careful with your devices. Yes you could argue the quality/ durability of the device, however you still accidentally damaged your device. Same circumstances of other products such as another branded watch, if you scuffed it during yard work it will still be classified as cosmetic damage and would not be eligible for an in-warranty repair. Of course if the device was advertised as "non-scratchable" you'll have a valid claim. Your device would be eligible for an in-warranty service/ replacement if you can prove that the device had a cosmetic defect upon opening or if the cosmetic issue was caused without impact or damage such as the coating peeling away etc.
     
  25. bangak thread starter macrumors member

    Joined:
    May 14, 2010
    Location:
    Alaska
    #25
    100% agree. I’m going to walk in, point out the scratch and ask what my options are. If they’re willing to let me pay my apple care fee and get the SS I’ll be happy, if not, that’s fine too. All my watches end up beat up. Check my post history if you want to see a seriously scratched s0.

    I just figured this one would take a bit more than light yard work to show noticeable damage.
     

Share This Page

56 September 30, 2018