Safari 17.3 fails to install on Ventura (maybe M2-specific?) [UPDATE: Fixed]

[tonmischa]

I'm on Ventura 13.6.4, M2 Max MacStudio.

I tried to install Safari 17.3 via Software Update and via Standalone Installer.

Both times the install fails. (An error occurred while running scripts from the package "Safari17.3VenturaAuto.pkg".)

In the log file this line stands out:
Jan 24 02:04:32 MyMacStudio system_installd[696]: postinstall: Failed to run script graftCryptex.sh at /Library/Apple/System/Library/InstallerSandboxes/.PKInstallSandboxManager-SystemSoftware/792E7AF7-E379-43D3-A731-2DAA807600B8.activeSandbox/OpenPath.4ptSk1/Scripts/com.apple.pkg.Safari17.3VenturaAuto.5sBPgW/postinstall line 45.

Anyone else?
Any tips, hints, solutions?
There is also a Thread at the Apple Discussions...

Thank you!

EDIT: Anyone else who is having this problem: Could you please name your processor? Maybe this is M2-specific? All error reports I've seen so far specifically mention M2.

EDIT 2: As of today (Jan 29th), Apple seems to have fixed the problem.

 

[glennck]

Same problem here... no luck with the standalone installer. Apple?

 

[MircoT]

same problem here:

I tried installing it before and after the Ventura update, but got same error.

 

[bogdanw]

This is the package for Ventura, try to give it Full Disk Access before installing
https://swcdn.apple.com/content/dow...bjo97kd2zgan9ng0274/Safari17.3VenturaAuto.pkg

 

[howdytom]

Yes, same issue

 

[tonmischa]

This is the package for Ventura, try to give it Full Disk Access before installing
https://swcdn.apple.com/content/dow...bjo97kd2zgan9ng0274/Safari17.3VenturaAuto.pkg

Thank you.
Could you please elaborate on how to give Full Disk Access to a .pkg?

I tried adding the .pkg to Preferences -> Security -> Full Disk Access, but this didn't work. .pkg is grayed out. It seems that only .app's can be given Full Disk Access.
I also tried to give Full Disk Access to System -> Library -> CoreServices -> Installer.app, but this didn't make any difference either. Installer still fails with the same error message.

 

[bogdanw]

In the meantime, I’ve tested on Ventura and this worked:
- give Terminal (/Applications/Utilities/Terminal.app) Full Disk Access in System Settings – Privacy and Security – Full Disk Access
"Change Privacy & Security settings on Mac" https://support.apple.com/guide/mac-help/change-privacy-security-settings-on-mac-mchl211c911f/mac

- install the pkg from Terminal

sudo installer -verbose -pkg ~/Downloads/Safari17.3VenturaAuto.pkg -target /

The command assumes Safari17.3VenturaAuto.pkg was downloaded in ~/Downloads/.
If it’s not there, replace ~/Downloads/Safari17.3VenturaAuto.pkg with the correct path.

My previous suggestion was based on comments from this thread “Install with Pkg file failed”https://forums.macrumors.com/threads/install-with-pkg-file-failed.2367425/

 

[tonmischa]

In the meantime, I’ve tested on Ventura and this worked:
- give Terminal (/Applications/Utilities/Terminal.app) Full Disk Access in System Settings – Privacy and Security – Full Disk Access
"Change Privacy & Security settings on Mac" https://support.apple.com/guide/mac-help/change-privacy-security-settings-on-mac-mchl211c911f/mac

- install the pkg from Terminal

sudo installer -verbose -pkg ~/Downloads/Safari17.3VenturaAuto.pkg -target /

The command assumes Safari17.3VenturaAuto.pkg was downloaded in ~/Downloads/.
If it’s not there, replace ~/Downloads/Safari17.3VenturaAuto.pkg with the correct path.
View attachment 2340706
My previous suggestion was based on comments from this thread “Install with Pkg file failed”https://forums.macrumors.com/threads/install-with-pkg-file-failed.2367425/

Thank you!

Unfortunately this did not work either...

sudo installer -verbose -pkg ~/Downloads/Safari17.3VenturaAuto.pkg -target /
installer: Package name is Safari17.3VenturaAuto
installer: Installing at base path /
installer: Installation vorbereiten ….....
installer: Volume vorbereiten ….....
installer: „Safari17.3VenturaAuto“ vorbereiten ….....
installer: Warten, bis andere Installationen abgeschlossen werden ….....
installer: Installation konfigurieren ….....
installer:     
#
installer: Dateien schreiben ….....
#
installer: Objekte an Zielort bewegen ….....
#
installer: Paketskripte ausführen ….....
installer: Pakete überprüfen ….....
#
installer: The install failed. (Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wende dich an den Hersteller der Software. Beim Ausführen der Skripts aus dem Paket „Safari17.3VenturaAuto.pkg“ ist ein Fehler aufgetreten.)

 

[bogdanw]

You could try to install it in safe mode.
Start up your Mac in safe mode
https://support.apple.com/guide/mac-help/mh21245/13.0/mac/13.0
Starten deines Mac im sicheren Modus
https://support.apple.com/de-de/guide/mac-help/mh21245/13.0/mac/13.0

 

[tonmischa]

Thank you!

I'm booted in safe mode now.
Tried software update, Standalone Installer, and Terminal command.
No luck. Still same error message.

Installer LogFile attached.

 

[bogdanw]

You could try running Onyx maintenance https://titanium-software.fr/en/onyx.html
Maybe clearing system caches will solve the issue.

 

[tonmischa]

You could try running Onyx maintenance https://titanium-software.fr/en/onyx.html
Maybe clearing system caches will solve the issue.

Again: Thank you!
I ran Onyx for Ventura, but unfortunately no success...

Everyone who has the same problem:
It is probably helpful to report to Apple:

Feedback - Safari - Apple

You can also open a case with Apple Support:

Apple Support

getsupport.apple.com

(I will do that tomorrow.)

 

[katbel]

Again: Thank you!
I ran Onyx for Ventura, but unfortunately no success...

Everyone who has the same problem:
It is probably helpful to report to Apple:

Feedback - Safari - Apple

You can also open a case with Apple Support:

Apple Support

getsupport.apple.com

(I will do that tomorrow.)

Ventura has an update as well, 13.6.4. Maybe Safari 17.3 is included there too?

 

[tonmischa]

Ventura has an update as well, 13.6.4. Maybe Safari 17.3 is included there too?

Thank you.

I'm on 13.6.4 already.
In my experience, Safari has always been a separate download. (at least for the last few years...)

 

[katbel]

I just checked the package that bogdanw nicely offered to us to download and retry

This is the package for Ventura, try to give it Full Disk Access before installing
https://swcdn.apple.com/content/dow...bjo97kd2zgan9ng0274/Safari17.3VenturaAuto.pkg

I used Suspicious Package to check it . I found this warning: could be because of that?

 

[tonmischa]

I just checked the package that bogdanw nicely offered to us to download and retry

I used Suspicious Package to check it . I found this warning: could be because of that?View attachment 2340760

I honestly don't think so.

I have 3 machines running Ventura 13.6.4. On 2 of them (both M1) the Safari Update installed fine. Only on my M2Max MacStudio it did not.

 

[bogdanw]

Ventura has an update as well, 13.6.4. Maybe Safari 17.3 is included there too?

Only on the latest macOS, Sonoma now, Safari is included in the OS update. On Monterey and Ventura, Safari is separate.

I used Suspicious Package to check it . I found this warning: could be because of that?

The log posted by @tonmischa #10 shows “postinstall: Failed to run script graftCryptex.sh”, so not one of the ones Suspicious Package flags as using depreciated runtime.

This is the pkg for Monterey, it should work on Ventura too
https://swcdn.apple.com/content/dow...v54gupbx54bt2r3prg/Safari17.3MontereyAuto.pkg

 

[tonmischa]

This is the pkg for Monterey, it should work on Ventura too
https://swcdn.apple.com/content/dow...v54gupbx54bt2r3prg/Safari17.3MontereyAuto.pkg

That's a good idea!

I'm hesitant to try it, because I wanna be able to reproduce the issue for AppleSupport tomorrow, but maybe someone else would be willing to try the Monterey .pkg?

 

[katbel]

Only on the latest macOS, Sonoma now, Safari is included in the OS update. On Monterey and Ventura, Safari is separate.

The log posted by @tonmischa #10 shows “postinstall: Failed to run script graftCryptex.sh”, so not one of the ones Suspicious Package flags as using depreciated runtime.

This is the pkg for Monterey, it should work on Ventura too
https://swcdn.apple.com/content/dow...v54gupbx54bt2r3prg/Safari17.3MontereyAuto.pkg

Thanks but
comparing the two packages the Monterey pkg installs 7876 items
when Ventura only 60 for half the size. I wait for Apple to fix it then

 

[bogdanw]

I’ve installed it in a virtual machine with Ventura 13.6.4.
I now have two Safari apps, because the Ventura version was already installed.
Ventura
17.3 (18617.2.4.11.9, 18617)
Monterey
17.3 (17617.2.4.11.9, 17617)

 

[WilliApple]

Why can’t you use Sonoma? Is there a problem with it?

sonoma 14.3 is extremely smooth And Apple prioritizes security updates for Sonoma rn.

 

[bogdanw]

I now have two Safari apps....Monterey 17.3 (17617.2.4.11.9, 17617)

I've deleted the Monterey version from Terminal in Recovery: rm -rf "/Volumes/Macintosh HD - Data/Applications/Safari.app"

Comparing the two installers, the Monterey Safari pkg doesn’t have the script graftCryptex.sh.
The installation error in Ventura might be related to the files stored on the Preboot volume.
Running First Aid from Recovery might help.
“Repair volumes, then containers, then disks” https://support.apple.com/HT210898

 

[polee]

I cannot install Safari 17.3 too. Is Apple aware of this issue? Did they do any testing before making it available for us to download and install?

 

[tonmischa]

Anyone else who is having this problem: Could you please name your processor? Maybe this is M2-specific? All error reports I've seen so far specifically mention M2...
@glennck @MircoT @howdytom @katbel @polee

I just called AppleSupport. They told me submitting this problem via Feedback - Safari - Apple is the best thing to do...

@bogdanw
Yup, I repaired yesterday via Recovery after Onyx found a minor problem.

 

[bogdanw]

If someone wants to test, this is the last Safari 17.3 beta (18617.2.4.11.8), released before the final version
https://swcdn.apple.com/content/dow...gbc3j2bz561m4t8/Safari17.3VenturaAutoSeed.pkg