All iPads Safari crashing? Send feedback to Apple

[ugcop]

You must be a very, very important person to have the authority to declare a day for an event. What a waste of space on the forum. If it is a problem, and I personally haven't experienced it, Apple will fix it.

Take a chill pill. It isn't the end of the world.

 

[Ladybug]

I've only had infrequent Safari crashes but I would like to see them address this issue. So I elected to send Feedback rather than call them.

 

[Charliebird]

Those options are vastly better than trying to clog phone lines on a certain day.

That's ridiculous to say that my post is going to cause any congestion on Apple's support lines. They're a huge company with a vast support network. My only hope is to show the slightest blip on their threading issues so maybe it would elevate the issue. It's certainly a more practical approach than posting endless thread on MacRumors complaining about this issue.

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You must be a very, very important person to have the authority to declare a day for an event. What a waste of space on the forum. If it is a problem, and I personally haven't experienced it, Apple will fix it.

Take a chill pill. It isn't the end of the world.

Important enough for you to respond to my post. 😛

 

[JGWolven]

I said rarely. I use my iPads a LOT, and on occasion I will run into a site that crashes Safari. Maybe once or twice a week? I usually try iCab or Chrome and it works.

I've also run into the issue where I have an unfinished post, and I load another page to research something, and when I come back it reloads the page and I lose what I have typed. It doesn't happen always, but it does happen. So I've made a habit of copying my post text into the clipboard if I have typed a lot and don't want to lose it. The same thing happens in IE with an application at work.

That is a far cry from these claims of the iPad being "unusable". At least for me.

It's no doubt that "unusable" is a huge exaggeration. I, personally, have Safari crash on me at least once per day. Not uncommon for it to be around 3. An annoyance, sure, but definitely not unusable.

 

[samiznaetekto]

I don't think this flashmob will make any noticeable difference. Even if only 1% of users do not disable "Send diagnostic info" feature, Apple will be swarmed by hundreds of thousands of crash reports, not counting ginormous threads on Apple discussion forums, angry calls, support tickets, etc. MR population of users frequenting this forum is tiny compared to real world.

Not counting Apple execs themselves infuriated by these crashes... unlikely that their personal devices are free from these problems. But maybe Jony Ive actually enjoys this "it's not a bug, it's feature!" as the tab with his aluminum table auction reloads itself so it always shows the latest bid. 😀

 

[Charliebird]

I guess a moderator changed the title of my thread. In that vain I changed the tone of my thread to encourage people to provide feedback to Apple. I sanitized all traces of humor which rubbed people the wrong way.

 

[MacInTheCrack]

Apple really does read feedback.

http://www.apple.com/feedback/

 

[GoCubsGo]

That's ridiculous to say that my post is going to cause any congestion on Apple's support lines. They're a huge company with a vast support network. My only hope is to show the slightest blip on their threading issues so maybe it would elevate the issue. It's certainly a more practical approach than posting endless thread on MacRumors complaining about this issue.

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Important enough for you to respond to my post. 😛

I didn't say your post would cause congestion. I said your idea of calling in on a certain day and time could cause it. Seriously, you can't honestly say you thought I was talking about your post causing any issue. In fact, I really hope you return to what I wrote and read it again, slower.

As for importance, if this were at all important, you would have already called and opened a ticket with Apple. Instead, you want to call some random day "National" whatever day. I think you've proved how unimportant this is and how wacky the idea was by changing your thread title and dropping the whole national whiny day all together.

Send feedback to Apple. You're not the first to write it, you won't be the last, and this thread should be merged with all others discussing/whining/having anxiety attacks over the issue.

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I guess a moderator changed the title of my thread. In that vain I changed the tone of my thread to encourage people to provide feedback to Apple. I sanitized all traces of humor which rubbed people the wrong way.

Nope. Your post shows it was edited by you. If it were edited by a mod it would have indicated as such.

 

[Charliebird]

I didn't say your post would cause congestion. I said your idea of calling in on a certain day and time could cause it. Seriously, you can't honestly say you thought I was talking about your post causing any issue. In fact, I really hope you return to what I wrote and read it again, slower.

When did I ever state a time? Here's your statement

So you made up a day and opted to try and get the entire world all of MacRumors to join in and clog up the phone lines by opening support tickets? Not sure this is going to have the desired results but more power to you.

As for importance, if this were at all important, you would have already called and opened a ticket with Apple. Instead, you want to call some random day "National" whatever day. I think you've proved how unimportant this is and how wacky the idea was by changing your thread title and dropping the whole national whiny day all together.

https://forums.macrumors.com/threads/1669719/

Send feedback to Apple. You're not the first to write it, you won't be the last, and this thread should be merged with all others discussing/whining/having anxiety attacks over the issue.

Agreed, but I'm trying to encourage people to bring the issue up with Apple and not just complain here.

Nope. Your post shows it was edited by you. If it were edited by a mod it would have indicated as such.

I don't know what to say, I didn't change the title of the thread. I did change the content.

I'm really perplexed how much push-back this topic is getting. Why is it offensive to suggest that the currently stability of Safari is sub-par and that people should bring up the issue with Apple.

 

[GGJstudios]

I'm really perplexed how much push-back this topic is getting. Why is it offensive to suggest that the currently stability of Safari is sub-par and that people should bring up the issue with Apple.

Perhaps the "push back" was initiated by your "declaration of a National day" of anything, as you don't have the authority to do that. Also, not everyone is experiencing the problem and not everyone considers it to be as important as you may. Also, people generally don't like to be told what to do, such as call Apple on a particular day. The whole tone of your original post and title had the potential of rubbing people the wrong way.

Apple's feedback site is well known. If someone has a problem, they usually know enough to either ask for help here in the forum or contact Apple about the problem, without someone in a thread telling them to do so on a particular day. Helping people by reminding them about the link to Apple's feedback site is one thing. Trying to rally some organized "protest" to try to force Apple to do something is not only extreme and unproductive, it's never been shown to be effective.

 

[Charliebird]

Perhaps the "push back" was initiated by your "declaration of a National day" of anything, as you don't have the authority to do that. Also, not everyone is experiencing the problem and not everyone considers it to be as important as you may. Also, people generally don't like to be told what to do, such as call Apple on a particular day. The whole tone of your original post and title had the potential of rubbing people the wrong way.

Apple's feedback site is well known. If someone has a problem, they usually know enough to either ask for help here in the forum or contact Apple about the problem, without someone in a thread telling them to do so on a particular day. Helping people by reminding them about the link to Apple's feedback site is one thing. Trying to rally some organized "protest" to try to force Apple to do something is not only extreme and unproductive, it's never been shown to be effective.

The national day part was tongue and cheek. Please lighten up a bit. If you don't have an issue than don't contact Apple and I've never said otherwise.

 

[GGJstudios]

The national day part was tongue and cheek. Please lighten up a bit. If you don't have an issue than don't contact Apple and I've never said otherwise.

You wondered why the push-back. I explained. You don't have to like the response, but it is an explanation.

 

[Charliebird]

You wondered why the push-back. I explained. You don't have to like the response, but it is an explanation.

Very true. Thanks!

 

[Charliebird]

Yesterday, I spent two hours on the phone with Apple support troubleshooting the Safari crashing and tab reloading issues. Interesting enough we restored my iPad to the factory default configuration and the issue still remained. It doesn't seem to make a difference if background applications are running or not. Safari also seems to crash regardless if only tab is open or multiple tabs. We opened up a ticket with Apple engineering and they have 3 to 5 days to respond.

I did some further testing and I'm pretty sure Safari has the same crashing issue on my iPhone 5 as well as my rMini. So I do not believe it's related to the 64 bit processor on the rMini. I don't see the tab reloading issue on my iPhone 5 so that's probably a separate issue.

At this point I'm not going to speculate any further but I'm very curious to see what happens with my support ticket at Apple engineering.

 

[Charliebird]

Update

Apple support called me back today and they're very interested in these issues. They had me collect additional log files and upload them directly to Apple.

The more data they collect the better so now is a good time to report your issues to Apple support if you're inclined to do so.

 

[luckylisp]

Update

Apple support called me back today and they're very interested in these issues. They had me collect additional log files and upload them directly to Apple.

The more data they collect the better so now is a good time to report your issues to Apple support if you're inclined to do so.

Glad to hear that. I'll report my problems as well. I've had a lot of crashing too.