Safari email attachment crash

Discussion in 'OS X El Capitan (10.11)' started by mgags77, Aug 26, 2016.

  1. mgags77 macrumors newbie

    mgags77

    Joined:
    Aug 26, 2016
    Location:
    NY
    #1
    I'm trying to attach a file to an email using Safari on a Macbook Pro. Every time I try to attach a file whether it's on my AOL, Gmail or Yahoo account, Safari closes out right away. Tried emptying cache, removing all website data, rebooted the laptop.
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Does the issue persist on different Internet browsers? When you restarted the machine, did you ensure reopen windows when logging back in was disabled/unticked? Have you updated to the latest OS?
     
  3. mgags77 thread starter macrumors newbie

    mgags77

    Joined:
    Aug 26, 2016
    Location:
    NY
    #3
    The machine is updated to the latest El Capitan version as is Safari. The problem does NOT happen in Google Chrome or the Apple Mail app.
     
  4. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
  5. mgags77 thread starter macrumors newbie

    mgags77

    Joined:
    Aug 26, 2016
    Location:
    NY
    #5
    norton antivirus, but disabled it and still not working
     
  6. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #6
    This one would be easy to test in a new User Account.
     
  7. mgags77 thread starter macrumors newbie

    mgags77

    Joined:
    Aug 26, 2016
    Location:
    NY
    #7
    solved it: changed the view of the attachment popup window.
     

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