iPad Safari on iPad crashes after white screen

Discussion in 'iOS 9' started by tanman405, Jul 4, 2016.

  1. tanman405 macrumors newbie

    Joined:
    May 22, 2014
    #1
    For several months now I have not been able to use Safari on my iPad at all. Whenever I open Safari, there are no tabs or address bar visible. The screen is almost completely white and the app seems to be frozen and then the app crashes. I have tried restarting my iPad, turning off safari sync, and clearing history and website data as possible fixes, but none of that seems to have any effect. I have included a dropbox link to a QuickTime movie of a screen recording of my iPad. My iPad is a 4th generation unit with 128 GB (wifi only) and uses iOS 9.3.2.



    https://www.dropbox.com/s/i9b9j40go6b19en/iPad Safari issue.mov?dl=0
     
  2. M. Gustave macrumors 68000

    M. Gustave

    Joined:
    Jun 6, 2015
    Location:
    Grand Budapest Hotel
    #2
    A reset is not the same as 'restarting'. Hold down the sleep and home buttons until you see the Apple logo.
     
  3. tanman405 thread starter macrumors newbie

    Joined:
    May 22, 2014
    #3
    I did that process several times, but it didn't seem to have any effect.

    I seem to have solved the issue. I wish it could have been done another way, but I did a factory restore of the iPad. Safari is working fine now. I actually did two factory restorations. After the first one, I then restored from a recent backup. Safari was again useless as it was before. So, I restored again and individually loaded up my old apps and went back to the old settings.
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    The effective difference between the two being...?
     
  5. mrex macrumors 68020

    mrex

    Joined:
    Jul 16, 2014
    Location:
    europe
    #5
    I think force restarting actually does less (because the os isnt let to shut down normally) than restarting and hence may cause corruption - and should be used only if the device isnt response normally. (But i have no first hand knowledge about this.)
     
  6. M. Gustave macrumors 68000

    M. Gustave

    Joined:
    Jun 6, 2015
    Location:
    Grand Budapest Hotel
    #6
    Restart is at the software level, force restart is at the hardware level.
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    But what is the end difference between the two when the phone actually restarts?
     

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