safari wont connect to internet, SOS:(

[cm23]

program tries to load but only thing that happens is rainbow circle appears
help pretty please

thanks!

 

[MacDawg]

Do other browsers connect?
Have you reset Safari?
Which version of Safari are you using?
Have you restarted your computer?

Woof, Woof - Dawg

 

[cm23]

I dont have any other browsers installed, I think?
don't know how to reset safari
version 3.1.2
I have restarted comouter

 

[MacDawg]

Under the Safari menu you will see the option to "reset Safari"

Woof, Woof - Dawg

 

[cm23]

because of that rainbow circle that appears I can't click on anything to get to "reset safari"

 

[MacDawg]

Command-Option-Escape to force quit Safari

Woof, Woof - Dawg

 

[cm23]

I have done that

 

[upaymeifixit]

Restart or Reinstall

Download Safari from apple's website and re-install it. You may need to delete Safari.app first, I'm not sure.

 

[cm23]

I can't connect to the internet to download safari

 

[Mlobo01]

cant connect...

There was a possible solution to this issue not to long ago, if you log into your router and obtain the DNS numbers listed in the performance section or info page of your router then you input these same numbers in the System Preferences>network>advance>DNS field, sometimes theres two or just one, this allows for a speedy connection. There was an issue with net connection in 10.5.1-3 and this was one of many solutions to them.

 

[cm23]

when I open the Network there is a list of 3 different server numbers and the proper domain name also, I am assuming its Safari is because my roommates internet is working fine on her mac

 

[MacDawg]

You can try this... but I won't assume any liability

Your Home Folder -> Library -> Caches -> com.apple.safari
[delete this folder]

Your Home Folder -> Library -> Safari
[delete this folder]

Restart your computer

Restart Safari

Woof, Woof - Dawg

 

[cm23]

in the library neither of those files exist

 

[MacDawg]

Then I would download the Safari install .dmg from Apple's website on your roommate's computer, copy it to your computer and reinstall Safari

Woof, Woof - Dawg

 

[cm23]

sounds like a plan, how do I copy it from her computer to mine?

 

[cm23]

how do I know if its safari for leopard or tiger?

 

[MacDawg]

Simplest way would be to use a flash drive
But I have no hope that you have one (smile)

I am hoping you have a blank CD you use to burn your music
You can use that to burn the .dmg to the CD on your roommates computer
Then insert it in your computer and copy to your HD, open and install

Woof, Woof - Dawg

 

[MacDawg]

how do I know if its safari for leopard or tiger?

Ah... do you need Tiger?
Now is a fine time to reveal that tidbit (smile)

What OS are you using and what computer?

Woof, Woof - Dawg

 

[cm23]

I don't know if I need tiger because I have no clue what it actually is. I just need to computer to connect to the internet whatever way possible. Where do I find what computer and software? Computer is a few years old and its a white 13" macbook. Would I download v4 or an older version seeing as my current safari is 3.1.2?

 

[mrbrightside623]

You can transfer it from a USB Flash Drive. Put the Safari installer into the flash drive from her computer and then put the USB Flash drive to your computer and drag it onto your desktop and then install from there. As for OS version. On the top left you will see an APPLE symbol. Click it and Click ABOUT THIS MAC. And you should see the version number. I think 10.4.x was Tiger and 10.5.x is Leopard (correct me if I'm wrong. Still new to Macs)

-Tony

 

[MacDawg]

Under the Apple Menu in the upper left corner you will see "about this Mac"

10.4.X = Tiger
10.5.X = Leopard

Woof, Woof - Dawg

 

[mrbrightside623]

I don't know if I need tiger because I have no clue what it actually is. I just need to computer to connect to the internet whatever way possible. Where do I find what computer and software? Computer is a few years old and its a white 13" macbook. Would I download v4 or an older version seeing as my current safari is 3.1.2?

I think you can download 3.1.2 or v4. v4 is a beta though. I use v4 because its a tad bit faster than 3.x.x but its your preference.

-Tony

 

[cm23]

so I downloaded Safari v 3.2.3 for Leopard, my mac os x is v 10.5.6, and I got the following message, "You cannot install Safari on this volume. This update requires Mac OS X 10.5.7, mind I cannot connect to the internet to get any updates, can I download update first and transfer to my comp?

 

[MacDawg]

so I downloaded Safari v 3.2.3 for Leopard, my mac os x is v 10.5.6, and I got the following message, "You cannot install Safari on this volume. This update requires Mac OS X 10.5.7, mind I cannot connect to the internet to get any updates, can I download update first and transfer to my comp?

If you cannot connect to Software Update either, you have bigger problems than a corrupt Safari install.

I would say you need to do an Archive and Install of your system to try to correct the issues. You will need your Leopard install DVD for that.


Woof, Woof - Dawg

 

[cm23]

when I initiate software update the screen comes up and appears to be checking for new software but progress bar level stays in the same place. I am currently downloading Mac OS X 10.5.7 will try to install that followed by trying to install Safari again, hope it works otherwise I do have bigger problems!