safari wont connect to internet, SOS:(

Discussion in 'Mac Apps and Mac App Store' started by cm23, May 30, 2009.

  1. cm23 macrumors newbie

    Joined:
    May 30, 2009
    #1
    program tries to load but only thing that happens is rainbow circle appears
    help pretty please

    thanks!
     
  2. MacDawg macrumors P6

    MacDawg

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    #2
    Do other browsers connect?
    Have you reset Safari?
    Which version of Safari are you using?
    Have you restarted your computer?

    Woof, Woof - Dawg [​IMG]
     
  3. cm23 thread starter macrumors newbie

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    May 30, 2009
    #3
    I dont have any other browsers installed, I think?
    don't know how to reset safari
    version 3.1.2
    I have restarted comouter
     
  4. MacDawg macrumors P6

    MacDawg

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    #4
    Under the Safari menu you will see the option to "reset Safari"

    Woof, Woof - Dawg [​IMG]
     
  5. cm23 thread starter macrumors newbie

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    May 30, 2009
    #5
    because of that rainbow circle that appears I can't click on anything to get to "reset safari"
     
  6. MacDawg macrumors P6

    MacDawg

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    #6
    Command-Option-Escape to force quit Safari

    Woof, Woof - Dawg [​IMG]
     
  7. cm23 thread starter macrumors newbie

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    May 30, 2009
  8. upaymeifixit macrumors 6502a

    upaymeifixit

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    Feb 13, 2009
    #8
    Restart or Reinstall

    Download Safari from apple's website and re-install it. You may need to delete Safari.app first, I'm not sure.
     
  9. cm23 thread starter macrumors newbie

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    May 30, 2009
    #9
    I can't connect to the internet to download safari
     
  10. Mlobo01 macrumors 6502

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    Jan 23, 2003
    Location:
    Weehawken New Jersey
    #10
    cant connect...

    There was a possible solution to this issue not to long ago, if you log into your router and obtain the DNS numbers listed in the performance section or info page of your router then you input these same numbers in the System Preferences>network>advance>DNS field, sometimes theres two or just one, this allows for a speedy connection. There was an issue with net connection in 10.5.1-3 and this was one of many solutions to them.
     
  11. cm23 thread starter macrumors newbie

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    May 30, 2009
    #11
    when I open the Network there is a list of 3 different server numbers and the proper domain name also, I am assuming its Safari is because my roommates internet is working fine on her mac
     
  12. MacDawg macrumors P6

    MacDawg

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    #12
    You can try this... but I won't assume any liability :eek:

    Your Home Folder -> Library -> Caches -> com.apple.safari
    [delete this folder]

    Your Home Folder -> Library -> Safari
    [delete this folder]

    Restart your computer

    Restart Safari

    Woof, Woof - Dawg [​IMG]
     
  13. cm23 thread starter macrumors newbie

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    May 30, 2009
  14. MacDawg macrumors P6

    MacDawg

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    #14
    Then I would download the Safari install .dmg from Apple's website on your roommate's computer, copy it to your computer and reinstall Safari

    Woof, Woof - Dawg [​IMG]
     
  15. cm23 thread starter macrumors newbie

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    May 30, 2009
    #15
    sounds like a plan, how do I copy it from her computer to mine?
     
  16. cm23 thread starter macrumors newbie

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    May 30, 2009
    #16
    how do I know if its safari for leopard or tiger?
     
  17. MacDawg macrumors P6

    MacDawg

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    #17
    Simplest way would be to use a flash drive
    But I have no hope that you have one (smile)

    I am hoping you have a blank CD you use to burn your music
    You can use that to burn the .dmg to the CD on your roommates computer
    Then insert it in your computer and copy to your HD, open and install

    Woof, Woof - Dawg [​IMG]
     
  18. MacDawg macrumors P6

    MacDawg

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    #18
    Ah... do you need Tiger?
    Now is a fine time to reveal that tidbit (smile)

    What OS are you using and what computer?

    Woof, Woof - Dawg [​IMG]
     
  19. cm23 thread starter macrumors newbie

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    May 30, 2009
    #19
    I don't know if I need tiger because I have no clue what it actually is. I just need to computer to connect to the internet whatever way possible. Where do I find what computer and software? Computer is a few years old and its a white 13" macbook. Would I download v4 or an older version seeing as my current safari is 3.1.2?
     
  20. mrbrightside623 macrumors regular

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    Mar 21, 2009
    Location:
    San Jose, CA
    #20
    You can transfer it from a USB Flash Drive. Put the Safari installer into the flash drive from her computer and then put the USB Flash drive to your computer and drag it onto your desktop and then install from there. As for OS version. On the top left you will see an APPLE symbol. Click it and Click ABOUT THIS MAC. And you should see the version number. I think 10.4.x was Tiger and 10.5.x is Leopard (correct me if I'm wrong. Still new to Macs)

    -Tony
     
  21. MacDawg macrumors P6

    MacDawg

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    #21
    Under the Apple Menu in the upper left corner you will see "about this Mac"

    10.4.X = Tiger
    10.5.X = Leopard

    Woof, Woof - Dawg [​IMG]
     
  22. mrbrightside623 macrumors regular

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    Mar 21, 2009
    Location:
    San Jose, CA
    #22
    I think you can download 3.1.2 or v4. v4 is a beta though. I use v4 because its a tad bit faster than 3.x.x but its your preference.

    -Tony
     
  23. cm23 thread starter macrumors newbie

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    May 30, 2009
    #23
    so I downloaded Safari v 3.2.3 for Leopard, my mac os x is v 10.5.6, and I got the following message, "You cannot install Safari on this volume. This update requires Mac OS X 10.5.7, mind I cannot connect to the internet to get any updates, can I download update first and transfer to my comp?
     
  24. MacDawg macrumors P6

    MacDawg

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    #24
    If you cannot connect to Software Update either, you have bigger problems than a corrupt Safari install.

    I would say you need to do an Archive and Install of your system to try to correct the issues. You will need your Leopard install DVD for that.


    Woof, Woof - Dawg [​IMG]
     
  25. cm23 thread starter macrumors newbie

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    May 30, 2009
    #25
    when I initiate software update the screen comes up and appears to be checking for new software but progress bar level stays in the same place. I am currently downloading Mac OS X 10.5.7 will try to install that followed by trying to install Safari again, hope it works otherwise I do have bigger problems!
     

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