Yep. and we didn't find an unscratched one. The "Specialist" i spoke to even tried telling me that he had never seen a perfect iPhone... (then pulled his out of his pocket and showed me how his had no scuffs minutes later)
Realistically i would have just been okay with the 2nd one but the fact that he was being pretty unhelpful and overall pretty annoying is what got to me.
I do feel stupid for returning my black 32 which really was perfect and i do regret it, but nice thing is that i have 30 days to think about it.
Pic or it didn't happen right? here ya go...
I was someone who thought the issue was overblown, as I didn't have scratches on the one that came in the mail on launch day. Then I started noticing that the screen was popping out of the frame on the bottom left and took it in for a replacement. They swapped it out with one that looked like someone had taken a nail to the sides. I pointed it out, and he swapped it out for another.
Same thing.
This went on 2 more times. After the fourth I got one that had a couple very small nicks and told myself 'eff it, it's a phone'. I'm convinced the complaints that we're seeing about phones coming shipped with cosmetic damage are definitely real, especially after seeing the kind of condition the first replacement they gave me.
I might wait a bit if you're someone who will be bothered by anything short of flawless - and operating the assumption that the quality control issues have been ironed out. Bear in mind though, the replacements they had in this particular store have probably been there since the phones initially went on sale and very likely 'first batch' iPhones.