Samsung Addresses Note 7 Customer Concerns in Video Message Apology

[BriSpe]

Still better than simply saying, "You're holding it wrong!"

Ask yourself this - Where would technology be today if we didn't have Samsung? Say the entire Samsung conglomerate went R.I.P. next week. You say you won't miss them but you will. Samsung is still an important partner to many companies including Apple and Google. They would lose to hate Samsung as partners.

That's like killing your quarterback or point guard that handles the ball and needs to make plays. Samsung is Google's MVP (Most Valuable Partner). Take away Samsung and where would Android be right now? Dominated by the Chinese? Who will make the SoC, storage memory, or displays inside your phones? You don't just kill your chef once you hand them your recipe.

Samsung will recover from this. Note7 won't. Samsung is just too skilled across industries to simply die tomorrow. Bring on the S8 and Project Valley. Actually, if the Note7 doesn't affect you, keep it. Why should its stigma ruin it for you by comments from people who never owned it and the explosions isn't even a majority? That's like saying iPhone sucks because of whatever -gate.

Note7 is still the more beautiful phone than a black/jet black iPhone 7. Samsung has surpassed Apple in phone design since last year. Note7 recall just makes our purchasing dilemma easier. Go S7 edge which is almost the same without an S-Pen. If Note7 was a question, then LG V20 is now my answer.

Popularity - iPhone 7 Plus
Prettiest - Galaxy Note7 (or S7 edge)
Practical - V20

Go buy the fairly overrated, overpriced 7 phones. V20 won't be prone to scratches and be some planned obsolescence fashion accessory like the other two. Good time to buy Samsung stock now. Just like the doom and gloom talk about Apple a few months ago, Samsung can recover within the next six months. Donald Trump was bad news late-July. Now he is staging a comeback. Anything can happen. Bad today. Good tomorrow.

People have short attention spans to forget about it. No different than opening your new iPhone 7/7 Plus and then being bored with it after a week doing all the initial setups. The new color option wasn't as life changing as you first thought. I remember highly anticipating Star Wars 7 and Captain America: Civil War. I got so pumped waiting for both. I watch both and then just forget about them days later.

You get hyped seeing the trailers of movies for Rogue One, Wonder Woman, The Justice League but when you see them, you know you won't remember them after you finish with it. That's technology to me. After the hype and anticipation is gone, complacency always kicks in. We move on at whatever grabs your attention.

At least Samsung have some solace to say their Note7 still takes better photos than the iPhone 7 Plus if the newest can't beat a six-month S7 in autofocus, low light, and dynamic range.

Samsung Galaxy S7 edge or Note7

+ Better design, display, and camera than iPhone 7/7 Plus. Three basic needs in making a great device. Add battery life is where the S7 edge Exynos variant would still put the 7 Plus to shame in stamina. 20h for video playback is insane and its sporting QHD to boot. Not Full HD.

Don't underestimate, Samsung. And if the Note7 troubles worry you, get an S7 edge which looks practically the same but with less issues. I am an LG fan myself. But I know the level Samsung has reached. A world without Samsung sounds more terrifying to me than a world without Apple. Samsung dead is like killing the head chef, head waiter, quarterback, and point guard. Apple designs but rarely manufactures anything themselves.

Apple is like a pop star. Samsung is like the better all-around music artist. Plays instruments. Writes their own music. That Samsung ColdFusion video completely changed my perception of Samsung. Anything I see now probably has prints from them. My LG has internal storage and microSD manufactured both by Samsung. The Samsung memory cards are not only affordable, but less issues than my experience with SanDisk

You can hate Samsung or ridicule the Note7 all you want. But learn to respect and thankful with what Samsung does. Even after this Note7 fiasco, the phone is better than the iPhone 7 Plus in three of the most important aspects with a phone. Design, camera, and display. S7 edge (Exynos) likely edges them both in battery life for top flagships.

At least Samsung doesn't need to apologize to us at making inferior flagship phones than Apple anymore!

In love much?
Are these paid ads by Samsung or something?

I can tell you where we would be without Samsung. There would be a lot more smaller companies from which Samsung stole their IPs, implemented those in their products, dumped them for way lower prices and killed those smaller companies while fighting in courts and delaying with appeals.

http://www.vanityfair.com/news/business/2014/06/apple-samsung-smartphone-patent-war

We can only imagine how many Companies and Start ups they've killed.

Tell me more about this heavenly Company. Please....

 

[FFR]

Stop making excuses for Samsung. Here's a piece from 9to5mac quoting from a Bloomberg article.

"It was just days after launch that there were multiple reports of Note 7 smartphones exploding and catching fire. To make matters worse, Samsung dithered before announcing a full recall, and even then initially failed to do it through the proper channels in the USA."

The same article states that the faulty batteries aren't from a 3rd party as Samsung had stated, it from on of their own subsidiaries. So it's ALL on them.

The article also states that that it could be a design flaw in the Samsung galaxy note 7. The battery is too big for the phone.

 

[Three141]

The didn’t handle it well at all and it's bizarre how keen people are to say the did in the face of evidence to the contrary.

http://www.wsj.com/articles/samsungs-management-of-recall-wounds-companys-image-1473928872

Meh, all companies make cock ups and I am happy with the way they handled it, if you're not that's fine.

They messed up, they admitted it, apologised and have offered a resolve, I'm not after blood over this.

Then the usual happens, bad press, share price lowers, people whinge both those who purchased and those who did not, trolls will troll em, apologists will apologise, it becomes a long running joke on forums.
Next years phone comes out and most are not worried about last years defect. Samsung may even mention during the press release the steps they've taken to ensure that batteries are safe etc, etc.

 

[FFR]

Exploding galaxy note 7 > company messes up.

 

[Taz Mangus]

Meh, all companies make cock ups and I am happy with the way they handled it, if you're not that's fine.

They messed up, they admitted it, apologised and have offered a resolve, I'm not after blood over this.

Then the usual happens, bad press, share price lowers, people whinge both those who purchased and those who did not, trolls will troll em, apologists will apologise, it becomes a long running joke on forums.
Next years phone comes out and most are not worried about last years defect. Samsung may even mention during the press release the steps they've taken to ensure that batteries are safe etc, etc.

And there are reports of the replacement Samsung phone are getting really hot. Samsung is now attributing that to another manufacturing problem.

 

[Taz Mangus]

In love much?
Are these paid ads by Samsung or something?

I can tell you where we would be without Samsung. There would be a lot more smaller companies from which Samsung stole their IPs, implemented those in their products, dumped them for way lower prices and killed those smaller companies while fighting in courts and delaying with appeals.

http://www.vanityfair.com/news/business/2014/06/apple-samsung-smartphone-patent-war

We can only imagine how many Companies and Start ups they've killed.

Tell me more about this heavenly Company. Please....

Exactly. http://www.grbj.com/articles/85770-feds-rule-on-washer-dumping-by-appliance-makers.