Wow, Samsung make some of the best smartphones in the market and you're judging the brand on a single product? 🤨
The Galaxy Fold isn't you're typical smartphone - it's an attempt to bring something new and innovative to this tired market. Yes it has a lot of flaws, but they're making an open effort to push display tech to the next level - give them some credit for that.
Frankly speaking, your comment stinks of ignorance and Apple fanboyism here - any attempt to bash non-Apple devices 😂
I sometimes wonder if being different is overrated. I am reminded of quote related to Jony Ive.
“The thing is, it’s very easy to be different, but very difficult to be better.”
― Leander Kahney,
Jony Ive: The Genius Behind Apple's Greatest Products
The issue here is that Samsung is betting on being different, not necessarily being better. And it's the end user who suffers.
For example, with the S8, Samsung removed the home button, but failed to provide any real viable alternatives to it. The fingerprint scanner was placed in an awkward position (on the back, right next to the camera), while the face-scanning feature simply didn't work.
Contrast this with Apple, who although removed the headphone jack with the iPhone 7, also gave users a viable alternative in the form of AirPods (whose unorthodox design also got much flak until consumers actually started using it).
It is becoming clear that Samsung is increasingly betting on being different and not necessarily enough on being better (if at all). Removing the home button and not offering a better alternative ended up being the real "user hostile" move, but we are not going to see too many outlets call them out on this. Because Samsung still apparently enjoys some measure of "underdog" status in the tech community, despite the fact that they are clearly anything but.
Same here with the Galaxy Fold. The issue isn't that Samsung is trying to "bring something new and innovative to this tired market" and not being credited for it, but that they are simply trying to be different for the sake of being different (and maybe winning a few internet points from YouTube reviewers bored of constantly looking at the same smartphone form factor), not trying to be different so as to make a better product or user experience.
The result is the Galaxy Fold, a phone which started developing screen problems right from day 1. If this isn't evidence that there is something very wrong with their product design and / or QC processes, I don't know what is, and it sure makes me wonder who the real fanboys are. And frankly, I am amazed Samsung has the audacity to even release the product, much less charge the price that they do.
That, I feel, is the key difference between Apple and Samsung. I don't see Apple going down Samsung's path of simply doing something different for the sake of doing something different. Instead, Apple's goal is to do better.
Will this mean certain products end up being delayed or in short quantity at launch? Maybe (see AirPods).
Will this mean certain ideas are canned at the last minute? Maybe (see AirPower).
And yes, someone will inevitably want to bring up the issue of the MacBook Pro keyboard. To which I concede the point, because there is still a difference between a company who genuinely tries to be better and screws up once in a while (Apple), vs a company who simply wants to be different for the sake of being different and likes to throw a dozen things against the wall to see which sticks (Samsung).
People often quote Steve Job's "Think Different" phrase in a mocking manner, as if to insinuate that Apple is no longer doing that. In my book, said phrase didn't mean to "Be Different" just for the sake of it, but rather, to "Do better."
And Apple is. And that is why I see myself staying an Apple user for a good many more years to come.