Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Saturday Delivery

M

mryanwalker

macrumors newbie
Original poster
Sep 13, 2012
25
0
I spoke to a UPS representative who told me that if I miss the delivery guy today, he will try again tomorrow. She said a Saturday delivery is very rare, but they're making an exception for Apple orders. She made it very clear that this only applied to orders directly from Apple.

Has anyone else heard this?
 
My UPS shipment sat in Lousiville for 2-3 days and then got sent to Missouri late last night/early this morning when it was supposed to go to NJ. When I did a customer service chat on UPS.com the rep told me that if it could not be delivered today (which he later told it wouldn't be) they would try Saturday delivery but the tracking site says scheduled delivery on 9/24 by 10:30 am. Rep wasn't helpful at all so I'm going to try someone else later.
 
I find it hard to believe that apple would have paid extra for them to do a UPS Saturday delivery since they are very expensive compared with a Fedex home delivery . Good luck with that and I hope that you see the brown truck soon :cool:
 
ROLLTIDE1 said:
I find it hard to believe that apple would have paid extra for them to do a UPS Saturday delivery since they are very expensive compared with a Fedex home delivery . Good luck with that and I hope that you see the brown truck soon :cool:
Click to expand...

At least in my case I think UPS would do Sat delivery because it was their screw-up and they wouldn't charge Apple for it. But who knows, can never get any answers from them and the last tracking is from 3:25 am in Earth City, MO.
 
if you miss the UPS delivery today, will you be able to pick it up from the hub tomorrow (Saturday)?? or you will have to wait until Monday?
 
Qoo said:
if you miss the UPS delivery today, will you be able to pick it up from the hub tomorrow (Saturday)?? or you will have to wait until Monday?
Click to expand...

If you missed the delivery guy today, call 800-742-5877, press 0#, talk to the person and have them hold the package at will call at your local distribution center.

Something similar happened to me, you'll be able to pick it up today.
 
esco said:
If you missed the delivery guy today, call 800-742-5877, press 0#, talk to the person and have them hold the package at will call at your local distribution center.

Something similar happened to me, you'll be able to pick it up today.
Click to expand...

Thank you very much for sharing the info with me, i hope my wife able to sign otherwise, i will call them first and pick it up later tonight then :rolleyes:
 
nomoresecrets said:
At least in my case I think UPS would do Sat delivery because it was their screw-up and they wouldn't charge Apple for it. But who knows, can never get any answers from them and the last tracking is from 3:25 am in Earth City, MO.
Click to expand...

I doubt it. How did they screw up?
 
I was told by a FedEx rep last night that if nobody was home to sign for my package that a Saturday delivery would be attempted. And I asked if he is sure, and he said Verizon has directed is to attempt Saturday deliveries. So it might be true for Verizon preorders.
 
nomoresecrets said:
They sent it from Louisville to Missouri this morning instead of sending it from Louisville to NJ. The last status on tracking said "exception in the sorting process" and that UPS has taken corrective action.
Click to expand...

sorry to hear that happened, but I do not think UPS will upgrade it to Sat delivery.
 
Looks like im not the only order they screwed up. My delivery date said 9/21 all week. It was in East Syracuse NY since yesterday (3 and a half hours away from me) and the delivery date was changed to Monday. Apple is "looking into it" and going to call me back to see if they can resolve it. I doubt anything will be done.
 
HowardSmith said:
sorry to hear that happened, but I do not think UPS will upgrade it to Sat delivery.
Click to expand...

I'm not expecting Sat delivery but hoping maybe I'll be able to pick it up somewhere tomorrow. I know with the volume of packages moving today there are bound to be mistakes, just wish it didn't involve my phone.
 
nomoresecrets said:
I'm not expecting Sat delivery but hoping maybe I'll be able to pick it up somewhere tomorrow. I know with the volume of packages moving today there are bound to be mistakes, just wish it didn't involve my phone.
Click to expand...

I am sorry it happened to you. I know how I would feel!:mad:

Enjoy your new 5
 
ROLLTIDE1 said:
I find it hard to believe that apple would have paid extra for them to do a UPS Saturday delivery since they are very expensive compared with a Fedex home delivery . Good luck with that and I hope that you see the brown truck soon :cool:
Click to expand...

My UPS driver told me that any iphone that is scheduled for Launch Day Delivery, (Today), that somehow doesn't get delivered today, will be delivered by UPS tomorrow, Saturday. Mine was delivered at 9:30am today.
 
Last edited:
mryanwalker said:
I spoke to a UPS representative who told me that if I miss the delivery guy today, he will try again tomorrow. She said a Saturday delivery is very rare, but they're making an exception for Apple orders. She made it very clear that this only applied to orders directly from Apple.

Has anyone else heard this?
Click to expand...

Saturday deliveries are an exception? I know UPS charges extra for Sunday deliveries, but I thought they always do Saturday ones. At least for Amazon purchases they deliver on Saturdays.
 
My UPS guy ignored my pre-sign notice. Said next delivery is Mon(9/24). on the info form he left on my door (next to presign :rolleyes:)

I called in and will be picking it up tonight at the UPS facility.
 
mackmgg said:
Saturday deliveries are an exception? I know UPS charges extra for Sunday deliveries, but I thought they always do Saturday ones. At least for Amazon purchases they deliver on Saturdays.
Click to expand...

They charge extra for Sat deliveries, they don't do Sundays. No one does Sundays except allegedly USPS Express Mail (I've never seen it happen, though). FedEx tried Sundays a few years ago (maybe late 90s/early 00s) and discontinued it after a few years. Not sure if UPS ever made a run at it, but they certainly don't do it now.

The Sat delivery thing is something Apple could have had written into their contract with UPS. It isn't unheard of for UPS to do this. I'm sure Apple isn't paying a full Saturday surcharge. Since FedEx usually handles a lot of the Apple shipments, I'm sure UPS threw in some things to sweeten the deal and land the contract this time around.

----------
96whitels said:
My UPS guy ignored my pre-sign notice. Said next delivery is Mon(9/24). on the info form he left on my door (next to presign :rolleyes:)

I called in and will be picking it up tonight at the UPS facility.
Click to expand...

Even if you pre-sign, if the driver doesn't feel it is a safe location he is not required to leave it. Picking it up is your best bet.
 
Qoo said:
Thank you very much for sharing the info with me, i hope my wife able to sign otherwise, i will call them first and pick it up later tonight then :rolleyes:
Click to expand...

I second this. This is the info I got from UPS. Call the number, and it will available at will call this evening.
 
I just spoke to someone at UPS and was told that Apple has requested that any iPhone shipments that are not delivered today have an attempt made on Saturday. She made it clear that this was a departure from their regular policy of only making another delivery attempt on the next business day.
 
I can also verify via a conversation with a FedEx rep that my Verizon phone will be attempted tomorrow as well.
 
nomoresecrets said:
I just spoke to someone at UPS and was told that Apple has requested that any iPhone shipments that are not delivered today have an attempt made on Saturday. She made it clear that this was a departure from their regular policy of only making another delivery attempt on the next business day.
Click to expand...

So ups will open shop just to deliver one phone, amazing.
 
mryanwalker said:
I second this. This is the info I got from UPS. Call the number, and it will available at will call this evening.
Click to expand...

just called UPS to find out where is the package, a lady told me the package will be deliver around from 1:00PM - 6:30PM today, hope work out fine for me :D
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back