iPhone 14 Pro Max Scratch or manufacturing defect?

[MagneticResonance]

Hi all
For You are scratch or defect? No crash no Scratch my 14 pro max all’ausilio with cover by Apple.
is it vero strange spot

thank you

 

[mebehere]

I think you need a better translation source.

Having said that, it looks like, well, I don’t know what. A scratch or a defect.

If it was there when new, I’d exchange it if it bothers you.

 

[MagneticResonance]

ahahhaha
Bro it’s very clear my question…
I ask if my spot can be a defect no scratch…
Thank you for your reply

 

[mebehere]

ahahhaha
Bro it’s very clear my question…
I ask if my spot can be a defect no scratch…
Thank you for your reply

I‘d say it could definitely be a defect. If so, exchange it. No need to get a new phone with a mark like that on it.

 

[MagneticResonance]

Yes I know, but in warranty by Apple Store

 

[mebehere]

And for the record, my name is Mr. Bro 😎

 

[MagneticResonance]

Nice Bro.
Thank you for very quickly answer😉

 

[mebehere]

Yes I know, but in warranty by Apple Store

I‘m trying to help. I really am. But I have no idea what you’re talking about. Was it like that new? Did you scratch it?

 

[MagneticResonance]

Yes thank you so much
It was new, I took it day one.
It’s always with cover and glass protection

 

[mebehere]

Yes thank you so much
It was new, I took it day one.
It’s always with cover and glass protection

If you didn’t scratch it, and it bothers you, I’d take it to the store and try to get another one.

 

[MagneticResonance]

Yes I’m sure, but I prefer an advise for forum of macrumors

 

[Andeddu]

If you removed the film and the phone was already in that condition it’s a manufacturing defect. If you’ve had the phone for a little while you might have accidentally caused the scratch yourself without knowing about it.

 

[MagneticResonance]

Yes, I know it, I would to know if it can a defect no scratch.
Thanks

 

[Robot21]

looks like the paint under the glass is peeling off. i would say its a defect.

 

[MagneticResonance]

Thank you, I hope that APPLE STORE ‘lo chance my device

 

[laptech]

Paint has peeled off, i say defect.

 

[MagneticResonance]

Paint has peeled off, i say defect.

thank you for The answer

 

[msackey]

If you bought this from an Apple Store, I suggest returning to the store to get a brand new unit. It looks like a defect to me. And it's not paint as this is anodized aluminium which is an electro-chemical process.

If the Apple Store says they will "repair" it, then I suggest asking for a full refund, then re-purchasing a unit. I think when Apple "repairs" a unit, they offer a "like new" unit, but not necessarily one that is brand new. However, perhaps the Apple policy in your country (if not the US) is different.

 

[MagneticResonance]

If you bought this from an Apple Store, I suggest returning to the store to get a brand new unit. It looks like a defect to me. And it's not paint as this is anodized aluminium which is an electro-chemical process.

If the Apple Store says they will "repair" it, then I suggest asking for a full refund, then re-purchasing a unit. I think when Apple "repairs" a unit, they offer a "like new" unit, but not necessarily one that is brand new. However, perhaps the Apple policy in your country (if not the US) is different.

Yes i bought it in apple store at day one, but i saw it only yesterday.
and i am sure that Never I can do na scratch so.
Thank you for your reply

 

[Shadowbech]

Yes i bought it in apple store at day one, but i saw it only yesterday.
and i am sure that Never I can do na scratch so.
Thank you for your reply

Since its day 1, return is not possible. Id set up an appointment with apple support tech at the apple store and see what they can do.

 

[JCCL]

Yes i bought it in apple store at day one, but i saw it only yesterday.
and i am sure that Never I can do na scratch so.
Thank you for your reply

If you bought it back in September, it may be possible that it may have rubbed against something that resulted in that blemish. I don't think you'll be able to get a replacement in this case.

 

[MagneticResonance]

Since its day 1, return is not possible. Id set up an appointment with apple support tech at the apple store and see what they can do.

But I will be happy if change it

 

[MagneticResonance]

If you bought it back in September, it may be possible that it may have rubbed against something that resulted in that blemish. I don't think you'll be able to get a replacement in this case.

K, but if it is a defect it’ is in warranty

 

[JCCL]

K, but if it is a defect it’ is in warranty

It's been too long, there's no way for you to prove it came like that. People scratch their phones every day and they could all come and tell Apple it came out like that. Not saying that's your case, but unfortunately that's how Apple will most likely perceive it.

 

[MagneticResonance]

It's been too long, there's no way for you to prove it came like that. People scratch their phones every day and they could all come and tell Apple it came out like that. Not saying that's your case, but unfortunately that's how Apple will most likely perceive it.

Yes, Aldo I think about it.
So but my Back cover is very smooth