"A few scratches"? The entire back is nothing BUT scratches. I think I have reason to be pissed off because it really does look as if they did use sandpaper on it. As I've said many times it's NOT theirs to damage.
And so far you're the only one that thinks there is no problem with what Apple did.
Maybe I should start whining about the dent that it had when it was straight out of the packaging? Don't believe me? Search the topics I've made and you'll find one where I mention that was a problem like with the light leak and the dust. I could handle that at first, but how they've treated it this time has gone too far, IMO. Apple has screwed me over big time with this iPod.
I agree with Ivan. I bought my ipod touch back on September 17th and the screen was loose on the top left corner when barely pressing on it and you could hear a click noise. I then called Apple and they sent me an empty box via DHL to return it for repairs. I then got it back due to apple saying "no problem found, original product shipped" and when I sent it in there was not a one scratch on it and when it was returned WOW I said the same thing as the Ivan said..it DID look like they got sandpaper and sanded it down because there was tons and tons of scratches. Now IF what snowleopard said is true "they just tested it" then i guess they did BUT with some sandpaper right by there side. I was to pissed off so I called and argued with apple and they told me to send it in ONCE again so I did and they returned it back again lol? wut the hell that was all about i have no clue.
So then I spoke with a supervisor and a day after that I got sent a brand new one with all accessories and a free case because he said who ever helped me out wasn't following what they should of followed to begin with. something about customer satisfaction he said so that's why he sent me out a brand new one for all the trouble I had to go through. Overall I do agree with being pissed about scratches..we bought it for 300 bucks so we should get it back the same way we sent it in.