Screen/Face coming off Series 1?

Discussion in 'Apple Watch' started by Jedi5, May 14, 2017.

  1. Jedi5 macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #1
    I've treated my Apple Watch Series 1 with care.
    No scuffs, no scratches, no blemishes, no nothing.
    Mint as mint can get.

    Yesterday I'm at the store and I look at my watch and notice
    the screen coming off.
    It's like 1/2 way off.
    Still works great though.

    Since it is over 1 yr old, what's the best way to fix this?
    It's not covered by apple warranty anymore.
    Do I take it to Apple and pay for it to be fixed?
    Do I go to those stores in the mall that fix iphones/ipads?

    Suggestions?

    Thanks.
     
  2. Julien, May 14, 2017
    Last edited: May 14, 2017
  3. Jedi5 thread starter macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #3
    Awesome, thanks for the links!

    Do I call AC first or just take it to my local Apple store?
    I ask so they don't give me the round around.

    Thanks.
     
  4. BigHonkingDeal macrumors 6502a

    BigHonkingDeal

    Joined:
    Feb 8, 2009
    Location:
    Fort Pierce
    #4
    This happened last week to my wife's Stainless steel watch....

    I went to the Apple web site "Support" section and entered my phone number. They called within 1 minute, I stated my problem. Apple sent me a box with a return label and now, after 5 days a replacement watch is on it's way. No questions asked.....

    What other company will give you that kind of service for product you bought almost 2 years ago?
     
  5. Relentless Power macrumors G5

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    Exactly. You pay for the service and product. And Apple delivers. Thanks for sharing.
     
  6. Jedi5 thread starter macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #6
    Oh man, I thought you actually had to take it into an Apple Store.

    Just dropped my watch off.
    Was told free of charge unless they find more damage.
    Should take 2 weeks to get the new one.

    Oh well.

    Thanks.
     

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