iPhone 12 Pro Screen flicker and colors

[gbf]

I took a video with my iPhone 12 Pro tonight and sent it to a non iPhone user.

when I sent the video the screen started doing some weird stuff and flickering with weird colors.

I did a restore and it still isn’t fixing it.

Is this a known issue?

 

[gbf]

I can’t for the life of me figure this out.

last night a friend of mine was on tv. I videoed it for her. My settings on my phone for my camera are juiced up to the maximum quality for shooting video.

I went to send the video to her. Mind you. She is an android user. When I started sending the video my iPhone 12 Pro screen we crazy. Different colors all over the screen and the screen was flickering. I panicked that I had software corruption on my phone so I reformatted it with my Mac.

today I sent the video to my mom who is another iPhone 12 Pro user. I then send the video to that same android user with moms iPhone 12 Pro. THE SAME EXACT THING HAPPENED.

Why? It’s not like I pulled a dirty video from the internet. I shot it myself. Why would a video make a screen go bananas? I called apple support and they don’t care as usual.

please any insight would be greatly appreciated.

 

[Fred Zed]

There are few options available here, Either change your friend ( like most iPhone users do, inc myself ) or use an alternative messaging service or app to send said video to her.

 

[Slartibart]

Or if your friend and you are at some moment in time on the same WLAN just use something like sendanywhere or snapdrop.net to transfer the video. How large is your video and which app you were using to transfer?

 

[gbf]

It was like a one minute 4K video I shot on my iPhone and she has an android. I used the messenger app from Apple. As soon as I hit send, the screen went nuts with the coloring and the flickering like crazy.

would you have any idea why?

 

[Slartibart]

It was like a one minute 4K video I shot on my iPhone and she has an android. I used the messenger app from Apple. As soon as I hit send, the screen went nuts with the coloring and the flickering like crazy.

would you have any idea why?

Well, depending on wether you recordedEd HEVC/H265 or H264 your 1 minute video is between 135Mb and 270Mb (@25 FPS) - seems that is too much for the SMS/MMS-messaging service. Can you send pictures without problems?

EDIT: to clarify - my question is wether you have problems too sending anything else to your friend?

 

[gbf]

Nah. Everything is fine. It’s just that video. And it really has nothing to do with the network. As soon as I hit send the phone went nuts.

 

[ericwn]

Never heard of it. Can you film it?

 

[ericwn]

I can’t for the life of me figure this out.

last night a friend of mine was on tv. I videoed it for her. My settings on my phone for my camera are juiced up to the maximum quality for shooting video.

I went to send the video to her. Mind you. She is an android user. When I started sending the video my iPhone 12 Pro screen we crazy. Different colors all over the screen and the screen was flickering. I panicked that I had software corruption on my phone so I reformatted it with my Mac.

today I sent the video to my mom who is another iPhone 12 Pro user. I then send the video to that same android user with moms iPhone 12 Pro. THE SAME EXACT THING HAPPENED.

Why? It’s not like I pulled a dirty video from the internet. I shot it myself. Why would a video make a screen go bananas? I called apple support and they don’t care as usual.

please any insight would be greatly appreciated.

Call apple.

 

[gbf]

I have called Apple. They have no idea as to why.

 

[ericwn]

I have called Apple. They have no idea as to why.

Since they apparently haven’t suggested you have a hardware issue what exactly was their advice? Last I spoke to Apple they tend to provide that rather than just stating we have no idea.

 

[pbonitati]

Honestly, you should be uploading it to whatever cloud service you use and sending your friend a link to that video. If indeed she did receive the video it would literally look like hot garbage on her Android. You are in the bounds of regular MMS at this point. It would have been a 1 inch by 1 inch video that was still pixelated at that size.