screen issue with my 6 plus!!!

Discussion in 'iPhone' started by derekdi, Sep 24, 2014.

  1. derekdi macrumors member

    Joined:
    Sep 9, 2014
    Location:
    SoCal
    #1
    i just got my iphone 6 plus today and i found out that the right half of my screen has lines all over it... :confused:
     

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  2. D1G1T4L macrumors 68000

    D1G1T4L

    Joined:
    Jun 26, 2007
    Location:
    Phoenix, AZ
  3. accountforit macrumors 6502a

    Joined:
    Jan 22, 2014
  4. derekdi thread starter macrumors member

    Joined:
    Sep 9, 2014
    Location:
    SoCal
    #4
    do u think they will have enough iphone 6 pluses at the store in stock for me to replace? cus i want a brand new one if they r gonna replace it instead of the "refurbished" crap
     
  5. accountforit macrumors 6502a

    Joined:
    Jan 22, 2014
    #5
    It's too new. I doubt they have refurbished phones yet.

    Replace it by phone then if you are worried. They will place a hold on your credit card for the full price of the new phone, and after you return the old one the hold comes off.
     
  6. kels0119 macrumors member

    kels0119

    Joined:
    Jul 10, 2008
    Location:
    Cumming, Ga
    #6

    How can they have refurbished crap? It's not even been long enough... Take it back and get a replacement. Pretty sure that they keep some aside. Guess it also depends on if it fits your set up (carrier, storage, color).
     
  7. mailboxbetacoin macrumors 6502

    Joined:
    Aug 19, 2014
    #7
    they do keep new phones for exchange like this, it usually comes in a smaller box but the phone itself is new
     
  8. Meltdownblitz macrumors 65816

    Joined:
    Jan 21, 2010
    #8
    screen issue with my 6 plus!!!

    I personally wouldn't want a refurbished phone if I'm exchanging my old, new phone, I would want another new one. As someone mentioned, purchase another at full price if they have them and return the other one. I don't know. Would work something out asap though, definitely not normal to see those lines.
     
  9. WilliamG macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #9
    If they don't have new stock, they'll replace it with "refurbished," which right now is 100% brand new. They're considered "service" stock, for those people who have issues. In a few months time they'll be ACTUALLY refurbished, but right now? It'll be brand new. They come in a very thin white box (I saw one being swapped out).
     
  10. Jspiegs macrumors member

    Jspiegs

    Joined:
    Sep 24, 2014
    Location:
    Rochester, NY
    #10
    I heard something before release that they were having major issues with the plus screens. Must have passed QC.
     
  11. bozzykid macrumors 68020

    Joined:
    Aug 11, 2009
    #11
    You won't get a refurbished phone when it is within the return window (14 days). And purchasing another phone is pointless and will cause a lot of issues. Apple will take care of the user.
     
  12. Meltdownblitz macrumors 65816

    Joined:
    Jan 21, 2010
    #12

    Yeah makes sense. Well you know what I meant. OP should get it exchanged asap.
     
  13. vgamedude macrumors 6502a

    Joined:
    Dec 10, 2013
    #13
    Oh my god what the hell is going on with apple?

    They literally cannot get it together!
     
  14. HenryDJP macrumors 603

    Joined:
    Nov 25, 2012
    Location:
    United States
    #14
    Well this is just one unique issue. 4 million in sales in 24 hours and very few people have multiple complaints.
     
  15. vgamedude macrumors 6502a

    Joined:
    Dec 10, 2013
    #15
    I don't know man this plus the bending plus I've seen some of the usual yellow screen stuff.

    Just seems terrible. I've also heard a couple of people mention they had ops line issues.

    I've personally had to go through apples QC with the iPad Air (no problems with 4s until far later) and I went through 3 with uneven back lights and yellowness until I gave up and got a refund.
     
  16. Appleind macrumors regular

    Appleind

    Joined:
    Nov 12, 2010
    #16
    Whatever happened to quality control. This is really appauling
     
  17. wingsabr macrumors 6502

    wingsabr

    Joined:
    Dec 13, 2008
  18. ToyGun1 macrumors 6502

    Joined:
    Oct 13, 2012
    #18
    I'm on to my second iPhone 6 Plus replacement recieved the phone today dead pixels.
     
  19. Appleind macrumors regular

    Appleind

    Joined:
    Nov 12, 2010
    #19
    This just becomes worse. Time to move production back home Apple. Enough of fauxcon
     
  20. ToyGun1 macrumors 6502

    Joined:
    Oct 13, 2012
    #20
    Seems like Apple are rushing production on these phones to meet the demand.
     
  21. Xian Zhu Xuande macrumors 6502a

    Xian Zhu Xuande

    Joined:
    Jul 30, 2008
    #21
    Apple keeps replacements in stock for issues such as this. Either have it replaced or wait a short time (if you would like a later production run and don't mind the issue for a short time) and have it replaced then.
     
  22. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #22
    Agreed, take it back and get another one.

    Agreed. All mass produced products create a few lemons.
     
  23. kappaknight macrumors 68000

    kappaknight

    Joined:
    Mar 5, 2009
    #23
    Why make a post when you should run back to the store to get it replaced? I don't get why so many lack common sense these days. Questions about stock, quantity, refurb vs. new would easily be resolved by a sales assoc. in about 20 seconds worth of conversation.

    SMH...
     
  24. vmflapem macrumors 6502

    Joined:
    Dec 27, 2013
    #24
    Try bending it a little
     
  25. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #25
    It's way too early to receive a refurb unit as your replacement. The genius bar does set aside a few phones aside for replacement purposes and yes they are brand new ones. So I would not be concerned about receiving a refurb. Just keep on mind once you do get it replaced via Genius bar, you can no longer return the phone.

    So I would suggest you wait until your 14 day is up (it's a possibility that apply have have some in stock in the mean time)
     

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